Customer Reviews for Amazing Exteriors

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Amazing Exteriors

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HARROLL W.
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Customer did not leave a comment.

Shannon P.
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Staff was very helpful. The process was easy and fast. Will use this U-Haul location again.

Dave H.
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No one there at 3pm so we locked the truck and slid the key in the mailbox.

Philip K.
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Customer did not leave a comment.

Dominic B.
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The trailer brakes didn't work, which is concerning when towing a vehicle on the interstate

Robert C.
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Put a correct number on the door, or better yet, if corporate offers me something special, actually know about it.

Eleysia F.
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Jim was great. He called to check on the equipment when I was a day late returning it. He was kind and considerate and very helpful. Would 100% recommend the warm springs location to others. Thank

Larry W.
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Customer did not leave a comment.

Debbie D.
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Hal K.
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The online checkout took an extremely long time and caused a substantial delay in our move and created conflict with our and our helpers schedule.

Katya L.
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No one was available both inside or on the phone during business hours. I checked in online and left the keys in what I hope was the correct mailbox.

susanne E.
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The cab of the 10' truck was dirty, inside smelled, was not cleaned or sanitized for covid purposes, windows were dirty-I had to clean inside and out prior to starting 1000mile trip. Blankets I rented were thrown inside (not folded) with the furniture dolly dropped on top. I called the location and owner said he was taking care of his other business and was out of town.

Mark S.
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I can't think of one thing to improve the service, it was EXCELLENT! They were easy to deal with, knowledgeable, friendly, and at a convenient location. Went to U-Haul on Orchard in Boise years and years ago but will still never go back to that location due to the terrible service.

Ann Marie F.
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Customer did not leave a comment.

Cory J.
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The check out process was slow and the return process was a breeze. Make sure you have good service when checking out.

Michael C.
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I needed to drop off the equipment on a Sunday and called this location to make sure they would be open to assist with disconnection of the trailer. I was assured that they would be open. Unfortunately when I got there the site was closed and I had to figure out a way to get the heavy trailer off my truck. I was able to get someone walking nearby to help as I am 64 years old and unable to do it myself. It turns out that Uhaul had directed me to return to another site than the one I had called and I was stuck. Very poor communications from Uhaul and the person I called when I got to the drop off location just said Oh, sorry and did nothing to try to solve the problem. It's a good thing I did not injure myself trying to get the trailer disconnected.

Walter S.
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MICHELLE W.
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marilyn S.
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Biff H.
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To save money on the return I was instructed to drop off the truck to another city and at a location that was on the far side of the city. It felt like U-haul went out of their way to make it difficult to rent from them.

Jaden W.
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Customer did not leave a comment.

Christine R.
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It was very convenient to drop off the truck here after hours. Well marked parking and key return. I received a quick confirmation when they opened and would recommend the location.

Steve B.
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It took nearly an hour to pick it up, as no one was there when I arrived. I had to call and wait for someone to meet me there.

Tom B.
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Customer did not leave a comment.

robert K.
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Amazing Exteriors employees were extremely helpful, very courteous and had everything ready to go when I arrived (made an online reservation). I would highly recommend this location if you need a U-Haul rental in Boise Idaho.

Jill K.
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I ordered and paid for furniture covers for moving and they were not in the truck

Bradley H.
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Customer did not leave a comment.

Steven Hunter S.
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Don't use the online self pick up when ever possible

MICHAEL C.
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Jim was very helpful, knowledgable and prompt to answer questions and dispatch my rental van.

Zachary C.
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Customer service was fast and helpful, keep it up

Lairie L.
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Customer did not leave a comment.

robert K.
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Jim is always awesome, I use ATs frequently buying and selling British vintage cars in the northwest area and when I am able to get an AT from Jim he always goes way beyond the other U-Haul franchises in customer service and attentiveness to detail and making sure everything is beyond right. 10 Stars!

Kenneth W.
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F M C.
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Wesley W.
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Justin H.
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Ron P.
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Jim was friendly, understanding and easy work. Overall experience with everyone I worked with was fun even while stressful. Thanks for awesome experience. Van was great and fun to drive.

Erika H.
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I picked up using the app which was a very thorough process that I felt like I could trust. Returning the vehicle was very easy and I was charged exactly what I expected. Great experience!

Donald K.
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I have an idea that would be beneficial for families moving across the country. I actually came up with this idea when I was looking for a rental truck. My idea is a full size quad cab moving truck. No one has one and uhaul could be the first. It would have saved us money because we could have towed one car and put the family of 5 in the cab. I think it is a great idea. If you want to talk about this further I am available at 623-824-5360 or donaldkent70@gmail.com. I also think the cab noise is too high but that maybe due to the size of the engines. Positioning of the gas pedal was very awkward.

lynda S.
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Christopher M.
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Ronald G.
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New I was coming and quickly checked me in and was on my way

Brian C.
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The website would not work with Chrome on Android for location. The timestamp on the picture is also to tight. I left the location and tried to upload pictures. Software sucks. Give me a human any day.

Jon H.
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Customer did not leave a comment.

heather C.
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I really enjoyed working with this location. They were very flexible and helpful.

Buckner H.
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Mobile pickup and return procedure is a little cumbersome. The convenience of the neighborhood location made it worthwhile however.

Josh O.
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Amazing Exteriors was great to work with. They were accommodating and very helpful. I would not hesitate to do business with them again and I will recommend them to anybody asking in the future!

Patrick S.
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None.

Jill B.
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Super nice guys - very helpful.

Christopher M.
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Friendly service. Made the rental process really easy.

ROBERT H.
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Easy access location and very pleasant employees.

Bob C.
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Very friendly personnel, dropoff took less than 15 minutes.

Rodney M.
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Casey T.
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Robert S.
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Joy V.
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Laura M.
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GLEN S.
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Nice, small family owned and operated business. Owner served us and was very friendly and professional. Location is easy to find, just off Warm Springs. Visible from the road. We have rented from this business before and would do so again.

Ryan B.
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Kristin B.
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Nathan D.
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EDDIE F.
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First of all, I made the reservation and when I showed up no one was there. They had a sign on the door saying they would return at a specific time, which did not happen. An employee just happened to be stopping by the office and found me there waiting. He was able to get me checked out but then I received the final bill and they overcharged me on several items. Definitely feels like a bait and switch situation when I rented a van for 2 hours, drove 15 miles and they charged my almost $60! On the phone with Uhaul now trying to get it resolved and file a complaint.

alicia S.
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Customer did not leave a comment.

bill A.
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Great service.

Kim G.
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Although I returned the truck a day early and I thought the business would be closed, Jim was at work and very welcoming to receive the truck back and check it in. He was extremely helpful with understanding about our check in problems in Oregon and did everything to leave us with a pleasant feeling about our Uhaul experience. Jim is a real asset to Uhaul and they should be grateful to have such a great representative in Boise.

Teresa T.
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Thank you so much! :)

Charles F.
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Customer did not leave a comment.

Jeff A.
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Great service, thank you!

Mark S.
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Lairie L.
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Efficient and courteous. Very friendly.

shane C.
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Jim was Great to Deal with, Very Polite and Professional. both check out nd return was less than 15 min. each.

Brant B.
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Morgan M.
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Tanner G.
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Owner of the site was fantastic, easy pick up and drop off.

jay H.
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Erik E.
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When I got the van it was already a bit dirty on the floor mats and in the back. I did my best to clean it so that they wouldn't charge me for cleaning something I didn't get dirty.

Thomas D.
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Customer did not leave a comment.

JOHN T.
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Woongjae L.
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Dan T.
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Anderson F.
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robert W.
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mICHAEL M.
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Everything was excellent, will return if need too.

tim H.
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Customer did not leave a comment.

Kraig M.
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James E.
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This was my third uhaul from this location in the last month. I highly recommend the uhaul dealer. He has his act together!

Neal G.
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leanne S.
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James E.
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Lesli A.
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Great people!

Leeah R.
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Jim was very kind and helpful. He made the whole moving experience better.

Joseph G.
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I needed a truck fast… I needed a truck that could provide service… I needed the truck that was clean… I needed good customer service. I got it all!

SAMIRE H.
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Customer did not leave a comment.

Olivia S.
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Customer did not leave a comment.

Pamela R.
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The office was busy with one person

Kayla C.
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Nancy O.
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Very friendly, reliable service.

Harris C.
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Customer did not leave a comment.

Jeff S.
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Jim is great!

Tracy C.
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Jim was super nice and wonderful to work with!

No reviews have been submitted for this location.

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