Best customer service in the valley!!! The owner did everything to make sure I had a good experienceJOHN R.
Customer Reviews for Appleton Area Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
all is wellRoger R.
Customer did not leave a comment.Paul S.
Best customer service ever. Will definitely choose this location againSara C.
Have rented from this facility on multiple occasions and have always had great customer service. Highly recommended.Dan Z.
Customer did not leave a comment.Lisa W.
The Owner, John Robertson was very attentive to every detail. He even hitched the trailer up to my truck and gave me valuable tips on how to tie down my particular motorcycle. A great rental experience.Mark K.
Customer did not leave a comment.David W.
Customer did not leave a comment.Luis S.
The customer service was top notch!!!LORI C.
Customer did not leave a comment.Jack H.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.ROBERT NOEL S.
Customer did not leave a comment.JASON S.
Excellent the guy was very helpful. Uhaul not so much called me 3 mins before picking up truck at different location wanted me to pick one up 45mins away. But this Uhaul location the service was great he needs uhaul equipment on hand.Jason L.
Customer did not leave a comment.Jay R.
John very knowledgeable and thorough. Willing to care of the customer.Bruce W.
Always ready and reliable, excellent place to rent from. I highly recommend them.Dan Z.
Owner very organized and helpful.Julia S.
Customer did not leave a comment.Michael S.
Great guy. Very helpful.Rolland N.
Customer did not leave a comment.David R.
Customer did not leave a comment.Cory K.
Customer did not leave a comment.Jon L.
I appreciate the ease of rental and the staff of the location for making the process efficientDavid M.
Customer did not leave a comment.LOGAN G.
Customer did not leave a comment.Terry Z.
Customer did not leave a comment.Paul S.
Customer did not leave a comment.Thomas B.
Customer did not leave a comment.Kurt N.
Best U-Haul experience I've ever had. Simply stated, it was the customer service. If you want to be treated fairly with probably the best customer service in this category of business...hands down, choose this outlet. No other can compare.steve J.
Customer did not leave a comment.Eric L.
How do you improve on professionalism, helpfulness and great communication. John was a true asset . Respectfully, T. RiddleTimothy R.
Friendly and amazing experience!Corey S.
Customer did not leave a comment.MARY C.
The gentleman that rented the trailer to me was very friendly and helpful. I will definitely use him for any rentals I need in the future! Thank you John!Doreen R.
Very friendly and helpful!! Would definitely recommend to a friend!!Jamie E.
The truck itself was clean but the engine and transmission were a bit roughJack R.
Customer did not leave a comment.Bob R.
great service was available right awayMarc M.
Customer did not leave a comment.Richard H.
All was goodCraig M.
Customer did not leave a comment.NICHOLAS L.
I highly recommend this UHaul location. The owner is very friendly and happy to help you.Aaron K.
Great guy that took amazing care of me. Would go back again in a heart beat.Matthew A.
Exceptional, Excellent and extremally helpful and a very nice person. I have rented trailers in the past at the Greenbay, Wi. east location and it has always been a big headache. The personal have no desire to try and help. Even it is a lot farther to go to Appleton that is where I will always go when I need to rent again. They are FANTASTIC !!!Michael G.
Everything was great. The motorcycle cycle trailer that I rented worked perfect... Thanks Again...Eric S.
Customer did not leave a comment.Eric G.
Really good / nice renter to deal with.John J.
Customer did not leave a comment.BRENDA S.
Over charged and uhaul doesn't care, no issue with location just uhaul. Sadly i can't go any where elseTravis N.
Quick and convenient!Tony T.
Customer did not leave a comment.Douglas H.
Owner/operator was very helpful and attentive.Robert B.
Great location very accommodating!JON R.
Owner was knowledgeable and very helpfulTim K.
Very helpful dealer, highly recommended.Andrew C.
Customer did not leave a comment.Lance S.
Customer did not leave a comment.Greg M.
Very happy with everything..Chad W.
this was a painless experience. owner was very friendly and helpful.Jay K.
The gentleman who helped us dispatch the truck was very knowledgeable and helpful, would definitely recommend it as a pickup location to others.Leonard O.
Very helpful, responsive and accommodating. Quick friendly service. Will use again when the need arises.Jon P.
Customer did not leave a comment.Bruce W.
Used to rent storage space from John and when I needed a UHaul I was thrilled to be able to rent from him. Customer service always has been and still is paramount with Appleton Area Storage. Thank you John! :)GREGG F.
John was awesome, he did a great job answering all of our questions and his customer service was top notch! I will be recommending him to my friends and family for the future.Dillon K.
Customer did not leave a comment.Bob K.
Customer did not leave a comment.Robert E.
Very helpful and friendly service. Easy to pick up and drop off equipment with lots of roomBruce K.
Customer did not leave a comment.Robert L.
Customer did not leave a comment.Leola L.
I was very impressed with Uhaul location. Would highly recommend this location. The manger was extremely helpful.Jeffery B.
Customer did not leave a comment.casy W.
Upon arrival, the vehicle was already running & warming up for me. They didn't have an appliance dolly which I requested however I used a regular one & it did the job.Kevin O.
I have rented previously from this location. Every time has been excellent. Very helpful. Clean trailers. Well lighted area. John is Outstanding! He explains everything very well and very detailed. Thank you!ROD B.
Very friendly and knowledgeable. Works very hard to make your experience a great one. I truly appreciate all their help. I have used them on multiple moves and they continue to impress me.Dan Z.
John was very helpful with every aspect of pickup. He went above and beyond to help us! Highly recommend this location.Kevin B.
Very friendly and polite workersMarlin B.
Customer did not leave a comment.JEFFREY S.
Customer did not leave a comment.Alan S.
Very nice and friendly to deal with went up and above expectations.Kelly M.
Customer did not leave a comment.RUSSELL S.
Customer did not leave a comment.Leeann C.
Customer did not leave a comment.JEFFREY S.
Not a thing. Great experience. I'll do it again. Owner was helpful and courteousjonathan S.
The person was very helpful and the process was clean and quick.Jeffrey V.
Customer did not leave a comment.Tim H.
No commentsDavid M.
Great service! This location went out of their way to make things work for us. They even came in outside of their normal hours to make the rental work for my schedule. I highly recommend this location!Douglas C.
Nothing. The guy was very friendly and informative.Adam B.
Customer did not leave a comment.Tom V.
Very helpful!Lea V.
Customer did not leave a comment.Matt W.
I did the check-in online which didn't work at all. My address was wrong it didn't recognize my location. Yes, location services on mobile phone were on. The representative had to dispatch the truck from his remote computer. Same thing happened when trying to return the truck. It wouldn't recognize my location and the drop off was wrong from what was specified from the representative. I spent more time trying to check in & drop off then actual drive time. Not impressed with the online thing .Jeff V.
Phenomenal service! I have already told several people how great I was treated. The owner of Appleton Area Storage LLC was very pleasant and kind to me. I will certainly rent from this location in the future when I need a moving vehicle. Thanks again!Eduardo L.
Customer did not leave a comment.Michael A.
Customer did not leave a comment.Dao V.
Nothing it was seamless awesome keep up good work appreciate your hard workJeff F.
Customer did not leave a comment.Christopher P.