Customer Reviews for ARS Fresno LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of ARS Fresno LLC

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Gary C. on

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The nice thing about this location is there is a fuel station and convenience store. Also lots of wide open parking.

GREGORY D. on

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This rental was unacceptable. I had yo drive 40 miles out if my way to pick up the car hauler. Out of 3 city's not one available. The prices you charge for rentals their should be more track of what is where and qtys. Your company is huge and there is no excuse that anyone should have to drive so far to pick up a rental. I have always rented from you guys and im starting to have second thoughts. Penski seems to always have rentals available one there property's. I just dont like there trailers

Maureen J. on

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August S. on

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Susan M. on

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Harmony W. on

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Regina J. on

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Regina J. on

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Have a sign or parking area clearly marked, the people were great in showing where to park. When you have these large trucks that I had to rent, it can block traffic for others.

michael F. on

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zach H. on

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sally J. on

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Carol A. on

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Brent G. on

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We were scheduled to pick it up in Eugene and you didn’t have what we ordered available supposedly even though there were several on property. This was a major inconvenience and we were told we would have no overage fees for mileage or anything yet you charged us.

cathleen C. on

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Paul L. on

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Shane R. on

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What a train wreck. Over an hour wait both picking up and dropping off. No one trained. No one else to help the one clerk.

David G. on

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Nothing

garrett L. on

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People were super nice, but not knowledgeable about your computer program. Apparently you change it often and offer no training on how to use it. Took a half hour just to rent me a tow dolly.

Weston C. on

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don V. on

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lance C. on

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Kristi L. on

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Thomas L. on

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Agent went to extra effort to allow me to check in truck.

Clarence C. on

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Clarence C. on

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Carl B. on

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Clerk not trained. We ended up not needing the truck but still have to pay for 4 hrs (separate issue).

bradley B. on

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Put someone in charge who has been awake more than 3 minutes at 10 a.m in the morning, train more employees on site, Blythe wanted to help when I returned the equipment but didn't know how. Blythe is worth training.

Mark W. on

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Improve on -site personel’s knowledge and effiency.

Thomas L. on

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Katherine H. on

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