Customer Reviews for Athens Hardware Store LLC
(U-Haul Neighborhood Dealer)

26 reviews

200 Alfred St   Athens, WI 54411

(715) 257-9916

Location Hours

  • Mon-Fri: 7:30 am - 5:30 pm
  • Sat: 7:30 am - 3:30 pm
  • Sun: Closed
Special Operating Hours
  • 9/3/2022 - 9/11/2022: 8:00 am - 5:00 pm

Services at this Location:

Contact Us

(715) 257-9916

200 Alfred St
Athens, WI 54411

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5:30 pm
  • Sat: 7:30 am - 3:30 pm
  • Sun: Closed
Special Operating Hours
  • 9/3/2022 - 9/11/2022: 8:00 am - 5:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

SUSAN R. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Greg was helpful and efficient in getting our tranaction completed. The small town of Athens is fortunate to have this business and high caliber service available. Sinecerely, DR

DOUGLAS R. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Convenient and friendly service.

David H. 
Rating:
5.0

Something I think would be nice is a place to store a vehicle at uhaul pick up.

Kenneth C. 
Rating:
5.0

Gentlemen was helpful, pointed me to where to drop the trailer and helped with unhooking. Location is fine, easy to get in and out. My issue is that uhaul took the website down for “maintenance “ with no prior notice for an entire day and the location was closed on Sunday when I came through, so I could not use the online return. I had to come back the following day and drive an additional 60 miles because of this. Not the location's fault but very upset with Uhaul!

Bryan M. 
Rating:
5.0

The only problem I had was with the return. I moved to Medford Wi and when I made the reservation 2 weeks in advance with the drop off site to be Medford, the site was unable to accept the truck when I returned it. After several calls to UHaul, I was able to make arrangements to drop off in Athens and they did not charge me for the extra mileage. The app did not work so I could not upload any pictures and complete the return online. I called Athens Hardware first thing in the morning and the return had already been processed and everything was good.

SARAH W. 
Rating:
5.0

Excellent communications and the unit was ready when I arrived.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

KEN K. 
Rating:
5.0

Small town values, small town customer service. Customer care was excellent!

Terry L. 
Rating:
4.0

Customer did not leave a comment.

LORI E. 
Rating:
5.0

Customer did not leave a comment.

KEN K. 
Rating:
5.0

Fast, easy, and very friendly!! Thanks!!

Kristen M. 
Rating:
5.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

Customer did not leave a comment.

Orv W. 
Rating:
5.0

Customer did not leave a comment.

Xavier L. 
Rating:
4.0

Nothong

Susan B. 
Rating:
3.0

Customer did not leave a comment.

Otto E. 
Rating:
5.0

Being able to drop 24/7 at this rural location that is close to home is wonderful

Norman L. 
Rating:
5.0

Excellent service. Friendly, professional, caring. Superb.

SCOTT S. 
Rating:
5.0

after hours drop off

Ronald S. 
Rating:
3.0

Arrived and was charged a deposit that the uhaul representative failed to mention during my rental phone call. Equipment was buried in snow and according to the gentleman it was in good working condition which was untrue. The lights didn't work properly had to basically drive with my emergency lights the whole way home. When I went to return it I was not given my deposit back, apparently it had to be mailed to me, here I am a week later and nothing yet. Won't be renting from uhaul ever again.

Joe E. 
Rating:
5.0

Customer did not leave a comment.

Steven A. 
Rating:
4.0

The process of renting this took too long

STEPHEN S. 
Rating:
5.0

Customer did not leave a comment.

Wesley P. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top