Customer Reviews for Aubins Autos

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Aubins Autos

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Brent G. on

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Great service

JIM R. on

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Customer did not leave a comment.

Bernhard Z. on

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Had a pickup booked for 2PM, but the office was closed, had to wait in a snowstorm outside while calling the manager to come let me in. The truck had Summer tires and we got stuck and almost crashed numerous times. The windshield wipers didn’t work and one of the tires had a slow leak, so had to keep stopping to fill and to clean the windshield so I could see.

Todd O. on

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Nothing, the person at the location was very friendly and helpful. I would highly recommend this location.

Jorge G. on

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Customer did not leave a comment.

DOUGLAS W. on

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Great service.

penny S. on

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Customer did not leave a comment.

Aaron T. on

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We were told this was the only location to drop off and when we got there it was closed. We called uhaul and they said to leave it there. I was nervous of this as who is to say it doesn’t disappear or suddenly have damage? I took pictures and called and left a message. The uhaul place did text me later that it was Okay.

Aaron A. on

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Customer did not leave a comment.

Aimee H. on

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LUC B. on

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The owner was 30 minutes late for my 9 am appointment. He was not apologetic at all. I told him I had already signed into the 24/7 check in and that all I needed was the keys, yet he insisted to boot up his super slow computer to put me in the system. I got upset, he threatened to cancel my booking. As soon as I told him I was calling the U-haul head office, he handed me the keys. It’s was one of the worse customer service experience I’ve ever had.

Jim K. on

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Customer did not leave a comment.

Manuel G. on

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Franklyn T. on

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Reanne C. on

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paul O. on

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MEYE E. on

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Hilary W. on

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JOHN K. on

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WAYNE F. on

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Business was closed

jenny K. on

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Customer did not leave a comment.

Brian S. on

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sign said was open went to door 4pm. saturday july 20th returned truck put 5o dollars into top up gas. no one was there called them and was told to drop off keys and paper work into return box. i said what about my final cost and paper work. he said don t worry i would receive it in mail. well i received an email from them that said i was a day late and over the mileage the true fact is i was 2 days early and was under the mileage aloted which 4600 klm. and 8 days now they are saying i owe another 600 dollars hopefully the kitchener branch is going to correct their errors without any more expense and time wasted?

Darlene C. on

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Pam W. on

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Travis F. on

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They were fine.

Cass M. on

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No suggestions, if was fine :)

Tracy S. on

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Customer did not leave a comment.

Howard M. on

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We received the vehicle with a check engine light on and had a 1500km drive in a vehicle we were unsure was safe. That should have been taken care of before we received the vehicle. There were no other vehicles available.

Keith L. on

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I found it was not organized. Paid cash no debit. Ordered a furniture dolly but the location didn’t have one, still had to pay rental on it and didn’t receive one.

Neeve L. on

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Customer did not leave a comment.

Kirtis S. on

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Customer did not leave a comment.