Audio Concepts
(U-Haul Neighborhood Dealer)

184 reviews

817 W California Ave   Ruston, LA 71270

(318) 255-2516

Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: 11 am - 6 pm

Contact Us

(318) 255-2516

817 W California Ave
Ruston, LA 71270

Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: 11 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Customer did not leave a comment.

Angel P. 
Rating:
4.0

Customer did not leave a comment.

LEONARD V. 
Rating:
5.0

Wonderful customer service

FAHAD C. 
Rating:
5.0

Customer did not leave a comment.

Sharon W. 
Rating:
4.0

Customer did not leave a comment.

Jackie B. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN H. 
Rating:
5.0

Extremely friendly and helpful! Would use them again

starlyn S. 
Rating:
5.0

Customer did not leave a comment.

DEANDRE M. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

RONNIE J. 
Rating:
5.0

Customer did not leave a comment.

Lisa T. 
Rating:
5.0

Customer did not leave a comment.

Tim D. 
Rating:
5.0

Loved the staff. So personable and professional

Mercedes H. 
Rating:
5.0

Everything was so easy to work out. Pickup and Return were great!

BEVERLY S. 
Rating:
4.0

Too small. No room to pull a truck into. Really tight

Todd D. 
Rating:
5.0

Customer did not leave a comment.

Jerry H. 
Rating:
5.0

Customer did not leave a comment.

Laura H. 
Rating:
5.0

This gentleman is always cordial and helpful. He has great workers too. This is the only business I go to when I need a rental. It is always a pleasure doing business here.

Hector D. 
Rating:
1.0

This place was filthy, poorly managed, rude. Dirty stuff everywhere. No sense of professionalism at all. Not a good representation for UHaul in our opinion.

Craig L. 
Rating:
5.0

I think that this location has the best customer service and the owner does what he can to be helpful. I will continue to use this location and share the good quality customer service to others. Thanks Ty Carter

Tymeeka C. 
Rating:
5.0

The young man who worked with us was pleasant, helpful, and an asset to your company

Dianne S. 
Rating:
4.0

Customer did not leave a comment.

Misty W. 
Rating:
5.0

It reminded of a shop I had in Chicago in the 90's when I was a u haul agent. A touch of home! No issues there laid back.

shanron G. 
Rating:
5.0

André is always great and accommodating! That's why I continue to use this location for all my daughters college moving needs!

Danielle M. 
Rating:
5.0

Awesome people!

Caroline H. 
Rating:
5.0

Customer did not leave a comment.

Della H. 
Rating:
5.0

Everything was good

Joe B. 
Rating:
3.0

Customer did not leave a comment.

Edward H. 
Rating:
5.0

Friendly, professional

Jay E. 
Rating:
5.0

Customer did not leave a comment.

jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

Sydney P. 
Rating:
4.0

Customer did not leave a comment.

Teri S. 
Rating:
5.0

No improvements!! Keep up the excellent customer service!

Tonya W. 
Rating:
5.0

Customer did not leave a comment.

Edward H. 
Rating:
5.0

Young man who helped me was very good and knowledgeable!

william B. 
Rating:
5.0

Customer did not leave a comment.

MONICA S. 
Rating:
5.0

Customer did not leave a comment.

david L. 
Rating:
3.0

Better and bigger parking lot but was adequate just small.

GAYLA L. 
Rating:
4.0

Customer did not leave a comment.

COREY W. 
Rating:
5.0

I was unaware this location was available for one way pick up. I was super happy the members were super friendly and helpful. Truck looked pretty new. only problem was i made the reservation online and it only listed my driver as having a reserved truck. It also would not allow me to log in after i made the reservation. But that was all fine once we realized the truck was in my son's name for the reservation.

Colton T. 
Rating:
3.0

Customer did not leave a comment.

Tetric J. 
Rating:
5.0

Customer did not leave a comment.

TYLER M. 
Rating:
3.0

Customer did not leave a comment.

BROOKE J. 
Rating:
4.0

Customer did not leave a comment.

Janet H. 
Rating:
1.0

Customer did not leave a comment.

Kimmerly H. 
Rating:
5.0

Customer did not leave a comment.

Steven P. 
Rating:
5.0

Customer did not leave a comment.

dougal S. 
Rating:
5.0

Very friendly and helpful. I got there before they were actually open for regular business hours, but still took care of me. Even unhooked the trailer for me on a really hot day! Didn't have to do it myself!

NORMAN V. 
Rating:
5.0

Customer did not leave a comment.

Catherine L. 
Rating:
5.0

Customer did not leave a comment.

Kiara W. 
Rating:
5.0

Customer did not leave a comment.

THERESA R. 
Rating:
3.0

Only option in Ruston. No rush to help.

Mary C. 
Rating:
5.0

James was very friendly and very helpful. He is an asset to your company.

Timothy F. 
Rating:
3.0

Customer did not leave a comment.

Joan A. 
Rating:
4.0

Customer did not leave a comment.

Mark C. 
Rating:
1.0

Customer did not leave a comment.

john jayjay W. 
Rating:
2.0

Customer did not leave a comment.

Hunter C. 
Rating:
5.0

Great customer service. Greeted with a smile!

Jermini M. 
Rating:
5.0

Customer did not leave a comment.

Calvin C. 
Rating:
5.0

Customer did not leave a comment.

Calvin C. 
Rating:
3.0

The truck that I reneged was old, shabby and out of date.

Durgesh T. 
Rating:
5.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
2.0

The owner of the establishment where the uhaul was picked up and dropped off was not personable. He cursed a lot and was late for my drop off. He was very frustrated about having to be there and was not helpful. I also had a flat tire during my drop off and he could care less. His staff is awesome and are ALWAYS helpful - I wish they would have been there and not him.

Jessica S. 
Rating:
5.0

Customer did not leave a comment.

Christie P. 
Rating:
5.0

Nothing everything was great. The customer service was excellent I really appreciated all the help and patience.

LATRISIA S. 
Rating:
4.0

Very helpful staff.

Michael D. 
Rating:
5.0

Nothing

Bettie E. 
Rating:
4.0

Customer did not leave a comment.

Naomi F. 
Rating:
5.0

Customer did not leave a comment.

sarah L. 
Rating:
3.0

I was disappointed to discover that the truck I rented did not come south a ramp of any kind.

Mary S. 
Rating:
5.0

Customer did not leave a comment.

Troy H. 
Rating:
1.0

Customer did not leave a comment.

Tamaria W. 
Rating:
4.0

I got charged for going over the alloted miles by 8 miles. Yet the vehicle pickup was not at the location I wanted to pickup which would have avoided going over the alloted miles.

Seth P. 
Rating:
5.0

Best Uhaul Place Ever!!!

Bonnie G. 
Rating:
5.0

Customer did not leave a comment.

Kirk J. 
Rating:
3.0

man was drinking liquor and place was awfull

Becky H. 
Rating:
5.0

Customer did not leave a comment.

Vasanth I. 
Rating:
5.0

HARD TO SAY - EVERYTHING WENT VERY WELL AND THRIR STAFF WERE GREAT

Michael S. 
Rating:
3.0

Customer did not leave a comment.

Kenna D. 
Rating:
5.0

Customer did not leave a comment.

Skyla G. 
Rating:
5.0

Courteous and very knowledgeable and friendly

Tim N. 
Rating:
3.0

Location fine, possible addition of protection plan at pickup. Was not added at booking. Not accusing location and possible accident but it must remain a question.

Stephen C. 
Rating:
5.0

Great Help, Great Customer Services

Amalie D. 
Rating:
4.0

Customer did not leave a comment.

Ashley T. 
Rating:
4.0

Customer did not leave a comment.

Ashley T. 
Rating:
5.0

Customer did not leave a comment.

Alaina T. 
Rating:
5.0

The man done a great job fast service

Nicole W. 
Rating:
5.0

Customer did not leave a comment.

Ricky M. 
Rating:
5.0

The gentleman who assisted me was very knowledgable and helpful. Great service!

GARLAND G. 
Rating:
5.0

Customer did not leave a comment.

LeKeigha J. 
Rating:
4.0

Customer did not leave a comment.

Alan K. 
Rating:
4.0

The cost I was charged isn't what I paid.

stephnaie L. 
Rating:
5.0

Spoke with personnel regarding drop off. He was very informative and polite. Looking forward to continuing business with uhaul.

Donald G. 
Rating:
5.0

Audio Concepts was excellent in service. They even called me early to say the truck was available.

Courtney M. 
Rating:
5.0

Customer did not leave a comment.

Louis L. 
Rating:
5.0

Customer did not leave a comment.

Melinda S. 
Rating:
3.0

Customer did not leave a comment.

Anne P. 
Rating:
5.0

Customer did not leave a comment.

damonica B. 
Rating:
5.0

very helpful

Hector D. 
No reviews have been submitted for this location.

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