A sign where the office isBerice J.
Customer Reviews for Auto King
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I picked up the truck and it had about Thirty Blankets waded up and thrown on the floor. Blankets I did not order. Second I order a dolly and they did not have one. They did not check my License and verify who I was. I received NO Paper work. They handed me four Keys sets of keys to go out an check which set was for the right truck. Because of the blanket's I got charged a $25 cleaning fee for the Blankets not being folded upon returnDavid V.
Customer did not leave a comment.Emmett A.
My original rental was in Dallas, I reserved the equipment in line, and was given a substitute without my approval. And the nearest location that had the trailer I needed was 36 miles away. Changing my rental location to the place that had what I needed or not accepting my reservation for the original location would of save me from driving over 50 miles before just to get a trailer. Albert Rhone Pleas call meAlbert R.
Customer did not leave a comment.David L.
Don't damage the vehicle when connecting the trailer, then don't deny it - I was standing right there. Clean the inside of the trailer. Have a printer available so you can actually check in/out the unit - rather than having U-Haul call several times because you didn't submit the paperwork. Overall, U-Haul should take the franchise away from this dump - it was a hell-hole.Mark B.
Best uhaul service I've ever hadJacob C.
Customer did not leave a comment.Leonardo A.