This location is down a long gravel access road leading to a semi-truck repair/parking lot. It was at night and very dark driving down this road. We didn't feel safe. Although there were a few U-Haul signs, it wasn't clearly marked where to park or where the office was. There didn't actually seem to be and office. As I was driving around trying to decide where to park a man was suddenly standing in the only exit which was dimly lighted. I cautiously rolled my window down and he just stood there staring at me. I asked if this is where I drop off the truck. He said "I can take it". I said "I don't even know who you are, may I get your name?" He didn't answer right away which made me very upset since my wife was by herself in the car behind me. After a few seconds he finally said his name. I didn't appreciate his "bad ass I'll talk when I want" attitude. Maybe he was having a bad day and we don't want to get someone in trouble, but it didn't go over very well with my wife and I. I don't think I would drop off at this location again.Daniel J.
Customer Reviews for Barbaric Construction LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No customer serviceRAJINDER A.
We made a reservation at a U-haul near us. Was called later that night saying it wasn't available at preferred location and we had to drive out of our way adding miles on the truck just to pick one up.Troy B.
Customer did not leave a comment.DOMINIK SEBASTIA M.
I was charged $25 (5 gallons) for gas even though I filled it back up to where the tank was when I picked the van up. I only used it for about 20 miles which is just over 1 gallon of gas for that vehicle. I put two gallons in before I returned it. Will not recommend this location to anyone.Sarah W.
Location is really open 24hrs a day. Very friendly people. Will be using them again!!!!SHELLY O.
Customer did not leave a comment.Gerald S.
There wasn't anyone there and we were uncomfortable just leaving the equipmentâ€¦this was at 9ish in the morning. No signage to indicate exactly where to drop off equipment as we saw U-haul equipment in 3 different areas. Had to call the number to ask for direction as to where they wanted equipment and what do we do with the blankets we rented, they said to leave them in the open 5x9 trailerâ€¦good thing it want raining.TAMI T.
The road in was unimproved, full of ruts, the gravel was loose and there was no indication where you were supposed go. The attendant got us put in good time.HOMER T.
Customer did not leave a comment.CODEE S.
Customer did not leave a comment.Jorge T.
Customer did not leave a comment.LARRY LEE R.
Customer did not leave a comment.NIKOLAS L.