Trailer Rental & Towing in Staten Island, NY at U-Haul Moving & Storage of Port Richmond

1061 reviews

2153 Richmond Terrace   Staten Island, NY 10302
(At Faber Street)

(718) 285-9868

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Services at this Location:

Contact Us

(718) 285-9868

2153 Richmond Terrace
Staten Island, NY 10302
(At Faber Street)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Staten Island, NY 10302

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

1061 reviews

Let us know what you think.
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Write a review
Rating:
5.0

On April 17 I rented a tow dolly to take to Old Bridge New Jersey and I dropped it off there it only cost me $39.01 I rented another tow dolly on April 21 to go to Old Bridge and then I dropped it back off at the place a pick up but that cost me $48.72 On both occasions I had to tow dolly no more than three hours so why the difference in price

ROBERT M. 
Rating:
5.0

Excellent

KEITHR W. 
Rating:
1.0

I had a reservation for a 20 ft truck.. after getting to the pickup location they didn't had a truck available for me . I called customer service and the lady was trying to send me to Brooklyn NY @ 3:30 pm on a Friday with traffic, GPS ATA for that pickup was 3:55 round trip just to get the truck and get back to jersey again. After getting me a smaller truck at a different location in Staten Island the price for my reservation went up to 522 dollars, about 150 dollars or so more than my original reservation. Once again I had to called customer service and wasted more time. Over an hour of my original reservation I was able to get a truck, I had to used different Uber's to drive me around, and being a total and permanent disable veteran I had to load the stuff on my own because the people I had waiting for me to help had other stuff to do. And some of my stuff also got wet due to the little be of rain we had on Friday. Not happy with Uhaul. Not using this service again.

ronny S. 
Rating:
1.0

We are still waiting for assistance. The vehicle we rented didn't even say uhaul on it. It was a beat up box truck that was filthy snd missing a side mirror. The vehicle was definitely not inspected before we took it because the moment we call to let them know about the mirror we were less than a block away and we couldn't see out the window the customer service was terrible I will never recommend U-Haul from this place again

BRIANPATRICK R. 
Rating:
5.0

N/A

Alexander F. 
Rating:
5.0

Don't recall the gentleman's name who helped me out with getting my reservation when I showed up. But he was extremely kind and helpful from the moment I walked in. He also helped me the tow truck onto my car and explained every step so I know for future reference. Would highly recommend this location.

LISMIR S. 
Rating:
5.0

Great customer service, no improvement needed

Stephen G. 
Rating:
5.0

Motorcycle trailer ramp damaged my bike due to coragated steal sticking up and broke my oil pan. They should flatten the beginning of the steal so it does not damage motorcycled. 400.00 dollars of damage due to poor design.

Daniel Fasulo D. 
Rating:
5.0

Nothing. Continue the great customer service!!!!!

Thomas L. 
Rating:
5.0

The service was like riding a bike, i didn't spend 5 minutes before i got a van. It was great

DESMOND W. 
Rating:
5.0

Awesome

JUANMANUEL A. 
Rating:
5.0

Keep the good work.

EMMANUEL K. 
Rating:
4.0

be more attentive to customers

JEFFERYM J. 
Rating:
5.0

My 3rd cargo van rental in the past two months. Wouldn't change a thing. Always a pleasure from start to finish with U-Haul!

BARRYM S. 
Rating:
5.0

Fast, easy, clean, and very cheap. The truck was a trust worthy Ford boxtruck, that was great on gas, comfortable, and eazy to drive. Everything went really smooth nothing got broken and there was pleanty of space. This was absolutly the cheapest option. The place was very eazy to get to, and they have a huge parking lot. The uhaul was all warmed up outside waiting for me when I paid for for rsvp. Awesome truck! Thank you!

kevin G. 
Rating:
5.0

I rented my vehicle on a Friday after 4 PM. The manager was EXTREMELY, polite, EXTREMELY, courteous, EXTREMELY helpful. I never imagined that renting a truck experience would be so fantastic, so memorable. This staff and Uhaul are light years ahead in their customer service!!!

Kirk C. 
Rating:
3.0

My truck could use a wheel alignment and balancing,the arm rest on the drivers seat was broken,window knob was broken. Overall all it served my purpose but the truck needs better maintenance and upkeep.

Karen D. 
Rating:
1.0

The entire “promotional” system is a complete scam. You pay more money than using the vehicle for less than anticipated. I will make sure and advise everyone that I know to never rent from uhaul.

CHRISTINAELIZABE C. 
Rating:
1.0

It took about 2 hours to pick up the truck, mean while we were scheduled to pick it up at 10am, we were there on time, as soon as we tried picking up the truck by mobile reservation, we were advised by uhaul to contact customer service which lead to a 2hour conversation trying to help us out, back and forth having technical issues. Ughhh

Armend B. 
Rating:
5.0

This is my third truck rental in two months. The first two trucks for excellent. The slash truck was terrible. Parking brake light and warning buzzer stayed on all the time. Steering wandered and squeaking in the steering mechanism. Door was difficult opening and closing. Cargo lamp in truck did not work. Drivers door lock did not work and the door did not close properly. Heater blower knob loose and spins around.

william M. 
Rating:
4.0

There need to be a bigger sign for uhaul driving at night I almost drove past ut

AARONTYLER C. 
Rating:
5.0

The associate I believe his name is ty was very helpful and very professional. Especially so early in the morning. Even on the return we're very helpful.

Michael P. 
Rating:
4.0

I rented a 12x6 trailer to load move some atvs there was screws all over the floor of trailer one atv got two screws in two separate tires the cost to repair the tires was $260 that I will be submitting a bill to uhaul if I further action is needed i will contact a lawer. The screws where galvanized so it was hard to see in the bed of trailer I feel like this is something uhaul should be responsible for since the trailer was rented to me without being cleaned and checked

Lance M. 
Rating:
1.0

We got a flat on the trailer and waited 2 hours for roadside assistance finally he came with the wrong tire so we waited another 2 hours. I feel a total refund is due and a discount on future rentals. Uhaul made a 5 hour trip into 9 plus hours. Not even to bring water for us

LOUISP V. 
Rating:
5.0

Good customer service.

BANKOLE D. 
No reviews have been submitted for this location.

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