Everything was good. I was a little skeptical at first of the lady that helped me. She appeared to be mean, but she turned out to be nice. I appreciated her help and her knowledge of what she was doing...
Ramon F
Customer Reviews for Bemiss Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location cancelled our reservation instead of reaching out to see if we were coming. Told us they rebooked it and it was not for the amount of time as we told it would be so we were charged additional and had to return the trailer sooner than expected.
Brad HPersonnel wouldn't allow me in the building, I stood outside in the heat, she didn't inspect the truck, apon return. Personnel wasn't very friendly.
Sandra Whorrible experience!!!! getting the truck i had reserved
Troy DDid not meet w/personnel.
Desmond BN/A
isaac tPut a jack on the tongue of the trailer. Would make hooking up and unhooking much easier. The large box trailers are very heavy and hard to get high enough even with a drop hitch.
Thomas Fbest service ever!!!!
TREMAYNE GNote on the website they are closed for lunch and the U-haul app asks for a barcode to scan for 24/7 drop-off, but there was only a QR code which was not accepted by the application.
Robert KBobbie is outstanding. A pleasure to work with. Will be using this location again. Thanks for all your help
Eugene RClean, Quick & Simple!
Constant BBobbie is fantastic & so accommodating!
Loren WThe service was good and quick. I scheduled online. The truck was ready. Everything was explained clearly. I would definitely recommend this location.
Kendric CTrailer tire was completely bald and lead to a blowout costing us valuable time on our move. Customer service on the U-haul end was incredible and got us back on the road, but proper maintenance from the location would have prevented this.
Davis HGreat person to deal with
Mike DNo recommendations. Bobbie is great and goes the extra mile for great customer satisfaction.
Mark WIt was an easy process! We were in and out! Truck was clean and in good condition! I only had a small delay trying to figure out how to upload the photos. Other than that this will be my go to location for my U-Haul needs!
YOMEKIA FAlways the best experience with this location. I’ve used them many times.
STEVE MVery thorough and patient with me. Great location!
LINDA SGreat job 👏
CLIFTON FThe windshield was absolutely filthy, inside and out
Michael BThis particular UHaul locatio was the cleanes and most professional I hev ever been to.
Mitchell TThe tire pressure control was not working because it Was just changed and not set up.
Tia FDont charge me a cleaning fee without telling me , it took important money from me for medication i needed desprately for a infection that could kill me, and becuz you randomly charged me a cleaning fee for a small amount of dirt that we over looked in the passenger side , when we didnt even use the passenger side of the truck at all. and it could of cost me my life, and i payed properly for the truck as i should have. the extra 36 dollars for some cleaning fee was ridiculious. we didnt damage the truck at all and we swept out the back ramp and driver side, unknowly didnt think the passenger side should of been dirty at all. and i put in a dispute for my 25 dollars back. I wouldnt recommend this location since they robbed me for a extra 36 dollars.
Cynthia DPerfect service. Supportive and friendly. Thank you
THOMAS JAMAZING SERVICE! Our go to uhual person! We are forever grateful for Bobby!
Anthony CVery happy with everything!!!
Rupert BShe runs a top notch business.
Arthur CNothing. Everything went well.
Steve SNOTHING GREAT SERVICE & PEOPLE
Mutisha JThis place was top notch.
Bobby BThe Best experience I’ve had with U-Haul. Professional, smart, efficient and quality equipment.
Richard MNo problems with this location. Have used this location many times. Owner always friendly and helpful.
Alfred GGood service and good equipment
Troy MHave backup mirrors on all trucks so when you are towing a trailer you can see how to hook the hitch up.
Richard MAll was good
Frank EGreat location each time I have used them.
Jeffery MThank you!
Larry HThe lady was awesome at this location
TONYA MMy favorite drop-off. Super convenient, plenty of room to maneuver, and never had a problem getting equipment checked back in!
NATHANAEL FLOWER THE PER MILE...
Michael DPick up was simple and customer service was great!
Christi M