Customer Reviews for Best Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Best Self Storage

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Cassie L.
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Staff was very friendly, and willing to help. Great place. Definitely reccomend

Gail M.
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Make sure the rentals gas tank is full so you do not have to guess how much to put back in

Rochelle L.
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Customer did not leave a comment.

Arthur S.
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Customer did not leave a comment.

John T.
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Customer did not leave a comment.

Carey P.
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I reserved the truck for 1 day and I picked it up at noon on Saturday. When I asked if 530pm would be too late to return the truck I was informed that the end of business was at 2pm on that day. The guy then told me I would be better off to keep it and return it on Sunday. I then asked if I kept it would I be charged the 19.95 for the next day. He told me no, that I would only be charged the $19.95 for that day and then I would just be charged the $0.79 for each mile I put on the truck. He lied, I was charged the $19.95 for each day plus the $0.79 per mile. I returned the truck by 9am, but he had a sign on the door saying he would be back later. When I got to where I had service I called the 1800 number and was told they would put it that I returned the truck by 9am. I was charged another day. I also returned the truck with 1/4 tank of gas, like I was given, and was charged $9 for gas. I was also charged $40 for coverage when I said I didn't want coverage. I would tell everyone to not go to Best Self Storage in Oroville, California for a uhaul.

Paul S.
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From start to finish a great experience. Michael was pleasant and helpful. No problems and would recommend this place for your next rental.

Nathan T.
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Customer did not leave a comment.

Mark K.
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Customer did not leave a comment.

Jack H.
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They did not tell us they would be closed on Sunday, even though we told them we would return the covered trailer on Sunday. So we left it parked out front, When we called their phone number they gave an option to leave a message and then when you picked option 3 to leave a message, the call was ended.

Steven M.
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Helpful & courteous!??

Steven C.
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Customer did not leave a comment.

Anderson G.
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Customer did not leave a comment.

Robert B.
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The truck was our piece of crap it went and go over 50 miles an hour half the time and the dollar you've rented me was a piece of junk the wheels were so tight that wrecked my back

Ralph E.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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