Customer did not leave a comment.JENESSA C.
Customer Reviews for BF Feeds
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.CALEB B.
Not necessary, John and wife Allie were so accommodating with my pick up needs they met me after regular hours to allow me to pick up my truck on my way home from the airport!DOUGLAS Q.
Customer did not leave a comment.Steven H.
Customer did not leave a comment.Austin P.
Have a U-Haul available at the town that I actually reserved it in and not 20 minutes away.DANIEL Z.
The man was so helpful stayed late to make sure I got my truck.Andrew G.
Good experienceDavid M.
Quick and easy pick up. Friendly and helpful agent.Brian S.
Customer did not leave a comment.rodger T.
John was extremely friendly and had the truck heated up for me before i got there. Great service!!!Nancy Y.
Customer did not leave a comment.Jolene H.
The people were nice and helpful; Check-in and out was very easy and I would use again.Susan K.
Customer did not leave a comment.David C.
Customer did not leave a comment.Jeffrey C.
The owner of this U-haul rental location needs special recognition in assisting, accommodating and (quite literally) making our move possible. Above, beyond and exceptional cannot describe the attention we received..Earl B.
I wouldn't say bad things about them, but the truck was not full like they indicated. It was 3/4 full. They took advantage of a church that paid for the truck. Not sure your read on it, but that is pretty bad. If they do that to a church, what do they do to average people. The guy was okay. Not a friendly individual by any means. He has a business to run and it's his choice if he wants to be rude. I had the truck back the same day and he indicated the next morning at 9, which he indicated I could not keep it that long, even though it would have been within the limits. He maybe treats wealthy people better.Marilyn J.
Customer did not leave a comment.Diane S.
Charge my card twice. Equipment wasn't working properlyDavid L.
Perfect truck, great serviceJohn G.
Customer did not leave a comment.Wendy P.
Customer did not leave a comment.Peter B.
Thanks again to the owner at BF Feeds in Glenwood City, WI. He went out of his way to get us our reserved trailer, even though U-haul was going to send us 50 miles out to pick it up! Frustrated with the reservation system that U-haul has- but much thanks to our provider who got us our much needed rig! Otherwise, it was priced right and worked well for our needs~Marla S.
Customer did not leave a comment.Alex B.
The owners were very nice and went above and beyond! I would use them again in a heartbeat!Scott P.
Customer did not leave a comment.Peter H.
Customer did not leave a comment.CARL G.
Customer did not leave a comment.Patrick L.
Keep more trailers in metro areas so customers don't have to drive 94 miles round trip to pick one up.micheal J.
These Uhaul representatives are fantastic. I picked up an additional trailer. Our truck had a huge hole in the tire 50cent piece size and the rep called to have tire immediately replaced. Thank the lord for honest people.Casey T.
Honor the reservation. 20 minutes before the scheduled pick up in Rice Lake, Uhaul called and said my truck was unavailable. They found a smaller truck that caused us to take extra trips. The smaller truck was 50 mikes away, adding to our milage fee and I lost a couple of hours getting it and dropping it 8LEONARD V.
Customer did not leave a comment.Jan J.
Customer did not leave a comment.Anne T.
Extremely helpful upon arrival. Assisted with unhooking trailer. Turn in was quick and efficient. Great customer service.Richard D.
Customer did not leave a comment.John L.
Not sure. Glenwood city is a cute tiny town. Havent met the people who run the feed store where the drop off is. I thought it was strange they were closed on a Saturday at 2pm but at least they had a uhaul drop box!Samantha R.
Very easy and well structured pick up and drop off. I would definitely return to BF Feeds to rent U-haul equipment.JOHN L.
Nice people and excellent servicehector M.
Keep up the great work. Your area manager, Joe, seems to be very attentive to quality equipment at your location. Great team on both levels.rodger T.
Good people good service thankshector M.
Customer did not leave a comment.Domnick C.
Customer did not leave a comment.David M.
Customer did not leave a comment.Richard D.
There was a lot of back and forth about where our pickup location was. I wish our pickup location was closer to the original location I picked.Daniel C.
Customer did not leave a comment.Randy K.
Get me the right truck, get me a safe truck it was very unsafe and the lights didn't work it was a bad experience for me and my familycarl R.
EXCELLENT MOM AND POP FAMILY LOCATION. WILL GO THERE AS FIRST CHOICE. KEEP UP THE GREAT WORK. RTrodger T.
John was very friendly and helpful! He explained everything very well!Amanda K.
If I were to refer a customer to use Uhaul, BF Feeds did a most excellent job. The overall experience was really horrible, but this was not BF Feeds fault. This was Uhauls fault. Uhaul's whole system is flawed and I would never recommend someone to use Uhaul. Penske is worth the extra money. It took me over 2 hours to pick up a truck because I had to drive over 30 minutes to get it and your 24 hours pick up app is horrible. I did all the prework, but it still took an hour to get through the app. I had people waiting to help me move and this was a huge inconvenience. Next time I move I will not even think of using Uhaul. But like I said BF Feeds was really nice and called me to make sure I knew that Uhaul was sending me 30 minutes away to get a truck and did all he could to help me. Uhaul has a flawed system.DEREK D.
CUSTOMER SERVICE WAS GREAT. SHOWED ME HOW TO USE THE AUTO TRANSPORT. HIGHLY RECOMMENDED TO ALL CUSTOMERS.Xeng L.
Another location didn't have the equipment I'd rented, they had no idea where it was. BF Feeds came through when I needed an auto transport, they even stayed late so I could pick it up. Can't say enough good things about them.James D.
Customer did not leave a comment.Steve M.
Customer did not leave a comment.shawn K.
Even if they are going out of town to the "fair" for 3 days, and they know they have returns, someone should be thereShanon C.
Customer did not leave a comment.See X.
Great experience!!!Jeffrey G.
Another great rental.thank you.!!Ricky S.
Customer did not leave a comment.Larry V.
Original reservation was to pick up truck in Hudson, WI. Just before moving day - Uhaul lets me know that I will have to drive 30 miles to another location to pick up the truck. PLUS they cannot guarantee the time when I can pick the truck up so the movers I had reserved at both locations (moving from and to) were impacted. Because of this it cost me a lot extra to pay for the movers and was a HUGE problem for my planned move. But the owner at the uhaul location went above and beyond to make it right for me - did a fantastic job. Will NOT recommend uhaul to anyone ever again.Deanne M.
Customer did not leave a comment.Jean S.
Customer did not leave a comment.Nadine C.
Customer did not leave a comment.Julie A.
Customer did not leave a comment.STEVEN B.
Customer did not leave a comment.David R.
Customer did not leave a comment.Jill D.
Customer did not leave a comment.Rebecca J.
Customer did not leave a comment.tom M.
Customer did not leave a comment.Debra A B.
Customer did not leave a comment.Sonja F.
A person (not at this location) gave the wrong amount of fuel in it . Also the hassle to get the key with email was terrible. The people where we picked up and dropped was great.James G.