Customer Reviews for Big Jim Self Storage of North Port

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Big Jim Self Storage of North Port

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Peter R. on

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SUNDAE K. on

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Staff was super helpful! He went out of his way to make sure we had the right connector for our RV, even drove us to another store to buy it. He made sure we hit the road safe. Amazing service!

David F. on

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DAVID P. on

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To much money extra for deliverer in different store

GILBERT S. on

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Keep up the good work!

Mario P. on

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Fast and courteous service. Thank you!

Bruce T. on

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Carl O. on

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Staff was professional and courteous. The van was clean and well maintained.

joe C. on

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very good experience, they hooked up the trailer to my truck and I was in and out, I am very happy with my experience.

JOSEPH T. on

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Thank you so much The guy that helped me out Wish I knew his name I rented two units and rented van three times Thank you Joseph Thomas

Roger G. on

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Not a thing, very organized move

John L. on

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CHESTER G. on

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Have dealt with these employees in the past... great customer service !

Tammi S. on

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Donna M. on

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richard M. on

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Gilbert B. on

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When the gentleman was signing us up for our rental, which was a 40$ truck, he said not to worry about doing a physical walk through of the truck. My husband took note of the mileage which was 122129. In the end they ended up charging us for 80 miles. We used the truck to do two 8 mile round trips. That totals 32 miles (8+8=16x2=32). We have used uhaul many many times and have never been ripped off like this. They are absolutely the most dishonest uhaul establishment I have ever used. I will never recommend this place for storage or uhaul services. The exact same thing happened to someone else I know but I didn’t find out till afterwards.

Valentin K. on

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Kristy S. on

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Highly recommended. I have rented a few trucks from this location. Staff is very friendly and helpful. The guy who brings the truck out is the best! Never had any issues with this place. Can rely on them to help me even on short notice. When you reserve on line it saves a ton of time and you can just walk in fir your truck.

DONNA W. on

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The young man is an employee you should be very proud of

Bruce Z. on

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The manager Richard was very cordial and accommodating. I will recommend uhaul as opposed to any other rental agencies.

Misty B. on

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daniel H. on

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Great Rental EXPERIENCE !!

William S. on

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Helpful

Lawrence M. on

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Moving Patio furniture with a 5x8 enclosed trailer worked well. Pick up and drop off was quick and convenient. Your charge for a 24 hour rental was very reasonable. I would recommend this location.

brittni Y. on

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The two guys there were awesome! Very kind and helpful

Rafael U. on

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Excellent service.

TIM G. on

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Patrick S. on

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Russell C. on

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Edwin C. on

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Nothing!!!Rented four times at this location very satisfied with customer service every time.

Richard S. on

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Nothing, continue doing what your doing. Associates were friendly,clean cut and very good to work with.

KEVIN H. on

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The app you are now forcing customers to use when renting a truck sucks ass. Its very difficult to see pics when verifying condition of vehicle.

Carol B. on

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Hector V. on

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Fernando A. on

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Very easy process, was going to reserve on line, but decided to go in person and glad I did. All questions were answered and 15 minutes later I was on my way.

Tommy C. on

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Ingrid M. on

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Kris R. on

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Great staff! Helped us with the best options for our situation

Christopher J. on

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Anthony C. on

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John H. on

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new wheels ,new chains , well maintained.

CAL G. on

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Gary H. on

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JOSEPH T. on

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Thank you so much. You guys are Great, I’ll be back I’m sure . We family I’ve been with you guys on and off for years . Thank you Joseph Thomas

Sophia D. on

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James H. on

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William D. on

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rafael R. on

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fast and easy process !

Misty S. on

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We ordered 2 dozen blankets and only used one pack,didn't open the other 3 packs and the gentleman that checked us in wouldn't give us the refund for the unused blankets that you do... Other than that all was great

Donald D. on

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joseph S. on

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Philip S. on

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James H. on

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Have an extra counter person on a Saturday . A lot of work for one person. He did an excellent job of getting people helped

ROSS S. on

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Raymond K. on

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cheryl S. on

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Aaron R. on

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Francis C. on

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Mrudulla P. on

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Ivan P. on

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Great Place with fabulous service!

Melanie H. on

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tim D. on

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TOM B. on

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Ant improve on perfection. The manager is great and always helpful when I come in. Tbis is the third time renting from this location and I will be back. When returning g the trailer one of the staff came over to unhook and put the unit back with out me asking for help. This was while he was unloading a trailer and was very busy. This office is how ever u-haul office should run. I have rented from other locations and they Kulz learn a lot from this office Simply stated this is a great U-haul office

Albert S. on

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Troy M. on

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David M. on

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Christopher D. on

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Drop off was super easy, manger was very helpful and polite

Gabe R. on

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jason robert H. on

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Tim D. on

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Drop off was seamless. Richard the manager did an awesome job in getting me squared away with a storage unit, and aided me in dropping the car transport that morning prior to his shift starting. Great customer service well appreciated!

Richard S. on

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Not a thing. This guy was great. He hooked the trailer up, got the lights working well and did it all quickly. Great.

William P. on

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Rhonda B. on

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tom H. on

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again fast and knowledgeable Thank You

Daniel H. on

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Daniel O. on

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David S. on

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perry B. on

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jeannette Y. on

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A lesson in backing up a pull trailer would have ben highly beneficial.

Kevie T. on

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Timothy W. on

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Daniel H. on

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Mary J. on

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Michael C. on

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candice S. on

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dennis O. on

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Very user friendly

Alan C. on

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Daniel O. on

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Ursula C. on

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Kevin H. on

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Sharon T. on

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It was a pleasant experience they hooked up my trailer to my truck and unhitch that when I returned it really easy. I would definitely use them again.

James H. on

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Quick and convenient drop off.

Tom C. on

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Steven S. on

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These guys were great and very accommodating!!! Thanks for taking such good care of me and making the return so easy!!!!!!

NELSON G. on

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Thomas B. on

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Very well run operation. Personnel were great and very helpful. We will use this location again

Garry S. on

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Kristy S. on

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Douglas L. on

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