Customer Reviews for Big Jim Self Storage of North Port

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Big Jim Self Storage of North Port

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felicita R.
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Customer did not leave a comment.

Ernest J.
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Customer did not leave a comment.

OSBALDO M.
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Everything was great I would definitely rent from here again, great job

Stephen S.
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Customer did not leave a comment.

Lee T.
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Just keep doing what you are doing. The experience was overall was one of my best when renting a piece of equipment.

JAMES L.
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Friendly, Excellent customer service. The truck was impressively clean and ran very well.

Robert G.
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Customer did not leave a comment.

DANIEL T.
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The only thing that I can think of adding to the place would be to add snacks! But that was already done! Big Jim in Venice Fl. Offered cookies fresh from the microwave along with ice cold beverages! I am sorry. I cannot think of a single thing to add that would make it better.

CHARLES R.
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No improvement needed. Staff there are very professional and courteous and know what they are doing. Excellent store...

Deana K.
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Customer did not leave a comment.

EDWARD F.
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I wouldn't change anything, service was great. The gentleman that I worked with was very professional and great to work with. I would recommend this location to all my friends.

Jean P.
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Phone communication because when I call someone hardly pickup

Adam S.
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Great experience! Quick, easy, friendly, would rent here again!

Alex S.
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I was overcharged for one and have hour more for van than I used. Very frustrating experience!

Lawrence S.
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Customer did not leave a comment.

Charles R.
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Truck was clean, store was clean and great customer service.

James M.
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Customer did not leave a comment.

shannon P.
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Drop off location was fine needs more parking for after hours drop off.

Charles R.
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Nothing great customer service and truck was clean. Office was very clean and everything was done in a timely manner! Will rent again there. Thank you!

Laurie H.
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These people are wonderful

Robert O.
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You should notify customers that check in online need to have the u-haul app on there mobile device to check out the truck. You should not send the link in the customers email since it does not work

Kevin L.
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John Lima was very helpful, as always. Equipment was available when needed and worked 100%.

Dale F.
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Customer did not leave a comment.

Rienaldo P.
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Excellent Customer Service

Bernard B.
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Customer did not leave a comment.

JESUS L.
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Great customer services and the personal was there supwr super nice and helpful . People and business like this that we need

RYAN C.
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Employees need to learn what a quarter of a tank means and looks like...

MIROSLAV F.
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Customer did not leave a comment.

Julie R.
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The truck cab had a lot of animal hair of some sort On the floor board & on the seats. I'm allergic to animals. The trucks should be thoroughly cleaned before the next person rents it.

Mark B.
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Customer did not leave a comment.

scott R.
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Was too busy to check n trailer so left where told and then “hoped” they would check in properly.

Michael P.
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Nothing

Stanley R.
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Everyone concerned was very helpful.

Carmen D.
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They charged me way to much for refueling the truck and charged me over 100.00 for someone to get fuel when there was a gas station across the street! What a rip-off!

Michael L.
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Customer did not leave a comment.

Joseph S.
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Aleksandr S.
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Excellent service!

Richard W.
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Customer did not leave a comment.

Kimberly L.
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The Uhaul app was not user friendly. I was supposed to sign into the app, go to the dashboard and select Pick up my truck. There was no option stating that. I spent over an hour trying to figure out the app. Ended up calling the emergency phone number and even the guy that answered the phone didn't know what to do. He had to enter all my info remotely so I could get the code to get the truck key. Very frustrating.

james A.
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Customer did not leave a comment.

Wendy D.
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Richard is excellent always helpful

Raymond B.
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Could there be a nicer, friendlier guy than Richard? Again, he was professional, helpful, and so easy to deal with. Wonderful experience. Thank you so much.

Jerry W.
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Customer did not leave a comment.

Richard S.
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Customer did not leave a comment.

Justin H.
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Micheal R.
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The truck I had needs brakes checked and hardly had any get up and go. Very slow

Gordon G.
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Closed when dropped off, but clean, and easy to get done, paper was complete quickly Monday morning.

Donald M.
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Customer did not leave a comment.

margo M.
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Roger T.
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Joseph S.
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Heather H.
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quick friendly and high quality. very pleased

SUZANNE H.
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Excellent Customer Care

Dennis M.
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Customer did not leave a comment.

John Y.
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Customer did not leave a comment.

ricky H.
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The wheels on the trailer were rusty and didn't appear to be in good condition. Overall the trailer was not in great condition but it do do the job. Those comments are not about the rental pickup location just U-Haul in general

Devan H.
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Need a truck parking / return sign.

TONY M.
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Customer did not leave a comment.

Edward B.
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Jared C.
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Less hiding of fees if the rental is $49 then the final bill is $75 WTF

Patricia H.
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Josh was a great help. We need a trailer to move an appliance. The pickup was easy and quick. The drop off was the same.

kevin L.
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These guys always know what they are doing. Very organized facility. John Lima is always very knowledgeable and helpful.

James T.
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Customer did not leave a comment.

SCOTT T.
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Customer did not leave a comment.

ROLAND B.
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Easy efficient check-in.

Rachel C.
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MILAN F.
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Paul D.
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regina S.
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amy G.
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Next time let the people know it is 24 hours for truck rental

Jeffrey B.
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A/C needed charge, counter help was excellent,

Oleksandr K.
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Customer did not leave a comment.

Shannon M.
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The cost of gas was high

Douglas V.
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Excellent service, very efficient. John was very helpful in hooking up and knew his product well.

Shannon B.
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Customer did not leave a comment.

Josh P.
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Customer did not leave a comment.

michael S.
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Customer did not leave a comment.

Norman B.
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Management put my rental out of commission said it never should have been on the road

Dennis D.
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Very courteous helpful people, uhaul always comes thru as the best

Michael D.
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Customer did not leave a comment.

Home M.
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Customer did not leave a comment.

Steve S.
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super friendly customer service. Have rented trailer dollys several times. Great people!

Cameron W.
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thank you

Suzanne T.
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This was a simple process. We rented a trailer for a few hours. The people were friendly and helpful.

DON C.
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Customer did not leave a comment.

Laura S.
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Customer did not leave a comment.

GARY L.
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Everything was good staff were very professional equipment was clean and worked fine I don't think there's anything that needs to be done different

fiona W.
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Customer did not leave a comment.

FRANKLIN M.
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Customer did not leave a comment.

ivan G.
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Everything was a great experience

terry S.
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Very professional!

brittni Y.
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They gave me a trailer that was BROKEN! They closed the next few days which was a friday and sat so I could not go get a different one. I had to tie rope to the ripped strap that could not go over the tire so that it was secure and then on the drive from FL to WI the OTHER strap kept coming OFF! If I didn't rig the ripped strap then my VERY EXPENSIVE car would have rolled off!! or dragged by a chain!! This is the second time I have had horrible experiences with Uhaul! Aren't they required to check the equipment??? This seems completely WRONG!

sharon T.
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Customer did not leave a comment.

Richard S.
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Scott M.
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Very fast

Frank B.
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Big Jim is the best.

Richard P.
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Nothing, just keep the same employees.

william B.
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Nothing

James M.
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I had a “rush” situation and Richard helped me out of a bind. Thank you Richard.

SCOTT T.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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