Customer Reviews for Big Jim Self Storage of Wimauma

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Big Jim Self Storage of Wimauma

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Duane B. on

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John, the manager was very helpful. His staff was professional and ensured I was completely satisfied with my rental. Thanks great job!

Bob H. on

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Everyone was so nice and helpful. Sharron was very pleasant and fun.

Terry R. on

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ken W. on

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Robert W. on

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Michelle C. on

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Jeffery M. on

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G R E A T !!!!!

Michael A. on

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JOSHUA J. on

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Cindy H. on

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Promote Sharron to manager. The two men who work there seem to do as little as possible. The manager did not have applications teady for the next day shift. Sharron found a way to solve the problem, was personable and calmed my nerves after a hectic move. She cares about the company. Promote!!!

Robert M. on

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Tod Mitchell W. on

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Pat G. on

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Maybe check the air pressure in the tires before renting out. Overall the transaction was good and the trailer did its job.

Ashley O. on

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Bryce T. on

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These folks were awesome! I've rented there multiple times and they're always fast and courteous.

Maria M. on

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Nothing everyone was very polite

Chelsea C. on

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The app process is incredibly slow - I know that’s out of the location’s control, but it took way too long. It would’ve been faster to just work with a human being. I also rented a dolly, but I wasn’t informed they were out until I got there and realized there wasn’t one on the truck. If they’d called and informed me, I could’ve arranged to pick one up from another location. Between the app pickup taking way too long and the dolly missing from my order, I wasn’t very happy with the overall pickup experience. I should’ve received a call at least a week in advance about the dolly not being available so I could make alternate plans.

Ronald C. on

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Juanita S. on

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Sharon Turner was awesome. I am recommending her to everyone in the area. I am rating her highly on facebook, yelp and Google. I have never rented a long distant one way but she made it easy.

Gartth L. on

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Dave R. on

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Larry C. on

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Stan P. on

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Robert W. on

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This is a first class operation. Clean, efficient facilities. Friendly, competent personnel.

ALBERTO A. on

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Robert S. on

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Nothing, can't improve what isn't broken.

RAYMOND H. on

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frank O. on

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Michael S. on

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James L. on

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Priscilla was an excellent help in setting up the rental contract and was very receptive when I needed to do the paperwork and come back later for the trailer pickup. We were in town to visit a relative that had lost a spouse and wanted to spend more time with her than we'd planned and Priscilla was great in working with us.

darley N. on

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Bernard K. on

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Tried using app to report return. Would not work Tried hat. No response Tried calling, put on hold, hung up after 6 minutes

Dennis B. on

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Barbara C. on

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RAYMOND H. on

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Very friendly service.

stephen W. on

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Nothing, we loved the ability to drop off the vehicle and leave the keys in the lock box

Betsy M. on

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I feel the manager of this facility needs to have better people skills and pay more attention to the customer. The woman that helped need a very good job.

Dale S. on

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nothing. UHaul and it's reps are great.

William H. on

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Your location and service were excellent.

Anthony M. on

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ALLEN H. on

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William H. on

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David W. on

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could have uses a hand truck, furniture dolly and pads but no mention of them and last rental had in truck. Got to the location only to find none.

Stephen W. on

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ROBERT K. on

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Diane R. on

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Your system was down and I could not rent a truck for 3 hours past my time to start. Lady on phone wouldn't even give me a discount for my inconvenience. Not happy with this experience.

Timm M. on

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Manager John went out of his way to help me with the unique needs of my move. Very happy with my experience. Already recommended a friend who rented a larger storage unit.

Chimena N. on

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Irrael D. on

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John M. on

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Timothy T. on

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Lartrenda J. on

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Virginia L. on

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PAUL S. on

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Paul S. on

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Friendly and helpful staff. Conveniently located to King’s Point / Sun City Center.

maurice M. on

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Daniel W. on

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Judith M. on

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The service was excellent. The people there were very nice and helpful.

Rick G. on

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Good experience. My only comment is that I’m perplexed they close EARLY on Saturday. Seems like that would be the most popular moving day of the week. I’d rather see Uhaul places closed on Mondays but stay open late on Saturday’s for rental return, boxes, tape etc.

Tara B. on

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Whenever I need a truck all I have to do is pick up the phone and these great people pull up my file and take care of me. No hassles, nothing but great service!! Highly recommend

Robert H. on

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ben B. on

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Melissa B. on

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Robert H. on

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Kerry H. on

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I wanted a utility dolly and they did not have one for me, they said the district rep was on vacation. They had weeks to get one in.

Eric H. on

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Philip V. on

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JAIME D. on

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Parker K. on

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Raul G. on

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willy C. on

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Gary T. on

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The only problem we had we ordered 2 dozen blankets and told them at Big Jim’s a week before picking up the truck, they said the only had a dozen an a half and NEVER made an effort to get the other 6 and we sure could of used them

Weldon A. on

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every thing was great I reserved a 20 ft. truck when we went to pick it up they did not have a 20 ft. truck so they up graded us to a26 ft. same price. I would go there again

felicia K. on

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Thomas G. on

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gregg B. on

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Jose Luis C. on

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Outstanding.

Gary T. on

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JAN S. on

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Everyone at this location has been very customer oriented and have gone out of their way to make this an easy experience for me.

Daniel H. on

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Alan B. on

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Mark C. on

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JOHNNY B. on

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jack W. on

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I wish the truck had cruise control on it, but other than that everything was great.

David U. on

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Jeffrey H. on

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Slow check-in. Only one person in office to process all of the customer's check-in to pick rentals and storage rentals.

Brian S. on

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Benjamin L. on

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GARY W. on

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dale W. on

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Steven B. on

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Frank C. on

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Nothing. Sharron and Tom were extremely helpful helping me attach my trailer and making sure it was roadworthy.

Wilbur C. on

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Larry T. on

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John R. on

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They were the best we’ve ever used. Very friendly and helpful

Arthur L. on

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Tom and Sharon were very professional very pleasant to work with. Made my rental experience enjoyable.

Kim P. on

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william H. on

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Friendly. Organized. Would recommend to anyone

LEN G. on

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TWO THINGS -----The steering or alignment was sketchy and at 5' 9" I still had a lot of trouble getting into the cab - due to the extreme height and no additional step or easy way to get in. My wife slipped off the passenger side rail/step TWICE because of the height and no step assistance. I would never rent that vehicle again!!!!

MISAEL T. on

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