Customer Reviews for Blue Ridge Mini Mart
(U-Haul Neighborhood Dealer)

10 reviews

775 Blue Ridge Blvd   Roanoke, VA 24012

(540) 904-4443

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 12 pm–4 pm

Services at this Location:

Contact Us

(540) 904-4443

775 Blue Ridge Blvd
Roanoke, VA 24012

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 12 pm–4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The lady at the store had no knowledge of U-Haul and had to call someone to finish the transaction but they did not have the dolly I had requested and they just deducted it from my bill but I had planned on having that to help me move. When she placed the trailer on the ball of my vehicle she did not tighten it up so it came off as I was driving, thankfully the trailer was empty at this time.

Christina L 
Rating:
3.0

The cab if the truck was full of pet hair - the windshield had a huge crack in it, & the online checkin process is horrible

KIMBERLEYVERNON B 
Rating:
5.0

Excellent experience, very helpful and friendly

Jeffery J 
Rating:
4.0

Customer did not leave a comment.

larry h 
Rating:
5.0

Customer did not leave a comment.

Chasity F 
Rating:
4.0

Customer did not leave a comment.

Ronnie H 
Rating:
5.0

Can't think of anything. It was easy in and easy out.

Gary H 
Rating:
5.0

Our move was one-way from VA to FL. Danny was great to work with. Any questions were answered immediately or he got the answer. example: we had ordered 60 pads but they were not on the contract. He found 60 at another location: they held them and we picked them up. We'd definitely work with Danny again.

Brook S 
Rating:
5.0

Danny was very nice an helpful.

Corinne C 
Rating:
1.0

I booked both ends of the trip online. No warnings about the drop off location.. Pick up was a delight. Drop off I was told that there wasn't any room to drop off a 15' truck and to go to another location. 100% unhelpful. No room to turn around, I had to unhock the tow dilly, maneuver around and then reconnect. My elderly grandmother had to follow me to another location. 1) when making the resv I should have been told that the drop off wasn't available. 2) the store should have owned their own issue and not make it my problem. Completely unprofessional, unhelpful and made the uhaul experience one that I will not ever want to do again.

Glenn L 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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