Customer Reviews for Bonny Oaks Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bonny Oaks Self Storage

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Corliss L. on

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Bueno el servicio

Khris B. on

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I didnt utilize the facility. I dont know how to cancel.

Anita J. on

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I didn’t rent a storage, My reservation was canceled on July 4th

sergio D. on

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Customer did not leave a comment.

Gloria V. on

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Beth D. on

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Pablo C. on

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Didnt work out..i chose another facility Got apushback about the understanding of what i was supposed to get in terms of free month Said Contract was canceled, i have hope i wont get charged anyway.

Michael M. on

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Great service, easy to work with.

Karen H. on

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Not been there yet but so far all has went perfect.

Mariah J. on

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I called all day trying to see if this place was open the day i was getting the unit no answer left voicemail no return phone call so i had to find another place to store my items just sad

Tabitha L. on

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Customer did not leave a comment.

Yanetta B. on

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James D. on

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come to find out the truck we rented was leaking from the roof unfortunately I found this out because the night we used the truck we got 2+ inches of rain. The next morning when we went to go unload all of my belongings were sitting in water. it would have been nice if they told us about the leak so we wouldn’t have left the truck loaded overnight. Definitely was not worth $50 after my belongings got wet and some ruined, not good customer service when I call U-Haul 1-800 number either! Got a man on the phone that had a horrible attitude, was not friendly at all and did not help, he just wanted me to call someone else didn’t apologize or even act like he cared. Do not go to this location to get a truck especially if it is raining!!

Bryan G. on

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Mike was very nice and polite

Doug W. on

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Could not reach anyone by phone to confirm this unit. Not sure if this business is open or closed for business. Chose another place.

joni W. on

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Doris Marie W. on

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I said No to facility cleanliness because the day she gave me my storage building there were rat feces inside of building and young lady just walked back to office I called asked her to sweep it out.

denise M. on

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Continue with the awesomeness services that you provide!

CARLOS I. on

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Deanna S. on

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Martin C. on

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Donna H. on

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I did not utilize this facility because it was not in the city I thought it was when I scheduled it. However the people there were very kind in their response to me.

Kalista P. on

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carmen B. on

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Closed when arrived.

TOMYRA P. on

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WILLIAM M. on

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Staff was VERY helpful and cooperative with our situation.

hunter A. on

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hosea M. on

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Marvin H. on

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kim S. on

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The staff was very kind and friendly. I would definitely use and recommend this location in the future.

LINDA H. on

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chressa T. on

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The track was messed up it didn’t drive right it need to be in the shop.cause it don’t drive the way it should

Kemyatta E. on

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AMY P. on

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Got what we expected and paid for. Driving to our spot was a bit awkward. The driveway is twisty and highly vertical in some places.