Customer Reviews for Boost Mobile
(U-Haul Neighborhood Dealer)

15 reviews

2551 W Market St   Louisville, KY 40212

(502) 996-8354

Location Hours

  • Mon-Sat: 10 am - 7 pm
  • Sun: 12 pm - 5 pm

Services at this Location:

Contact Us

(502) 996-8354

2551 W Market St
Louisville, KY 40212

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 7 pm
  • Sun: 12 pm - 5 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

This location was very unsafe, insecure, and sketchy. There was no fencing to keep the dropped off rentals unharmed. There was no personnel to greet us which was fine because it was supposed to be a 24/7 drop off location. The parking lot was covered in broken glass whiskey bottles. We can't even believe that this is an option for drop off. It's HORRIBLE!!! We took so many photos to prove that we dropped our trailer off because they had to walk out there we can't imagine that this trailer will not get stolen after we drive away. It is a very unsafe location to leave a trailer by itself!!!

Lorie S. 
Rating:
5.0

Everything was great, but they could use a air freshener are something to make the inside smell a little fresher

Frankie S. 
Rating:
2.0

I was barely one hour late. And texted the uhaul rep that I was on my way. Being charged an extra day and an extra safe move fee is unfair.

DONOVAN F. 
Rating:
5.0

Always good service

Shelley J. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

CHRIS K. 
Rating:
2.0

Customer did not leave a comment.

Diane V. 
Rating:
1.0

It was a vacant lot by a Boost store with one trailer. No signage. Bad part of town. Totally ridiculous! Young man at Boost very nice and helpful. Uhaul should NEVER allow this

DONNIE J. 
Rating:
3.0

Make sure you call them immediately to make sure your pick up and drop of locations are correct. I received a message the day before my move telling me I had to drive farther to pick up and it took 4 separate calls with four separate people to get this and other issues resolved. If it weren't so down to the wire when they messaged me I would have figured out a different service.

Lindsay A. 
Rating:
3.0

Customer did not leave a comment.

James P. 
Rating:
1.0

They charged me for an extra day, I dropped off uhaul a day early on a Sunday they were not open so when they opened on Monday they charged me an extra day, I called and asked about it they told me it was not them and for me to call where I picked up the truck which I did and they told me to call where I dropped it off at, welp with the back and forth, so if u dropping off at a location make sure it's open when u dropping it off cause I also put the gas back in it and they charged me for that too. I told him I had a pic that I put it back where it was, again he said that was not his problem he just checks the truck in and he don't do charges, so someone lying,

KAROLATTO G. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
3.0

Customer did not leave a comment.

Portia S. 
Rating:
4.0

I reserved online and it was not at the place I reserved. I had to go to a different store to pick It up.

Sheila B. 
Rating:
5.0

Customer did not leave a comment.

Alvin R. 
No reviews have been submitted for this location.

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