Customer did not leave a comment.danny F.
Customer Reviews for Brazee Tires & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were very helpful and I was born friendly and compassionate when I told them about the truck being dirty because I did not want them to think that I left the truck in that kind of condition also told him what the lady did to me in Stillwater and he was very sorry IRhonda M.
Customer did not leave a comment.CASSANDRA D.
Customer did not leave a comment.Chris W.
They were closed on a Saturday.Marion C.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.Keith P.
Customer did not leave a comment.aaron S.
The key drop box was difficult to find.Thad D.
Customer did not leave a comment.grand L.
Customer did not leave a comment.edward V.
Customer did not leave a comment.James G.
Customer did not leave a comment.William R.
Make sure when people go and make a reservation 2 weeks ahead of time that they have a truck and that they don't have to drive 2 hours just to get a truckTrudy K.
business opened at 9 am however when we arrived at 915 there was no one present and the door was locked 800 number customer service told us to just unhook the vehicle and leave it. no help from uhaul on pickup or return sad!robert B.
Customer did not leave a comment.Kathryn G.
Customer did not leave a comment.Bryan J.
Did not have a good result with the online pickupPamala P.
The manager was very helpful and went above and beyond what i expected! Very good personally and professionally and made my experience with u haul a pleasure and not stressful. Thank youahmed V.
The person was real nice and friendly and helpful. He had the trailer that i needed and got me hooked up quickly and on my way.RYAL W.
I returned my rental vehicle clean, they charged me $25 for a cleaning fee, when they could not get the $25 from my bank card, that by the way I did not authorize them to charge, they added a $30 fee on to the $25 bringing it to $55. So I would not recommend using U-Haul PERIOD because they seem to have hidden fees they pass on to the customer without their knowledge. That is an unethical business practice. I will be sure to let my friends and family to utilize a different rental company for any future moves. It is not the amount of the money it is the principle. They did not have to clean the truck, but yet they still charged me a fee. That is poor business on both U-Haul and their independent contractor they work with. Not only did Brazee lose my rental business but any future tire business.Rebecca F.
Make sure the gas level on contract is accurate. My uhaul was supposed to have half a tank, but when I got in it had less than half. Drove 75 miles and had to put $30 of gas in it just to get it to the half that was marked on my contract.Leeanna B.
Customer did not leave a comment.Steve T.
Easy to find, nice people. Will use this location if needed again.....Michael C.
Customer did not leave a comment.Janese S.
First, we did after hour online check out.So we had no customer service directly from them.Second their location had no lights at all.So check out was difficult in complete darkness.We were grateful they had a truck because U-haul Screwed me with no trucks in Bartlesville 24 hrs before move.Cris C.
Customer did not leave a comment.David C.
The dolly's and the furniture pads I ordered and were charged for were not in the truck. No one was there to supply them. Also the truck was parked in standing water and difficult to get into without getting my shoes soaking wet.Christina H.
John was awesome & super helpful.tess M.
Customer did not leave a comment.Jason L.
Customer did not leave a comment.Ed A.
Very fast and friendly serviceCHRIS S.
Customer did not leave a comment.Susie H.
Customer did not leave a comment.RANDY S.
It should of been ready.Trudy K.
Customer did not leave a comment.Nick C.
Great folks around the country, helpful and polite.Michael R.
Customer did not leave a comment.Avery J.
Customer did not leave a comment.DANIEL B.
This is a poor excuse for a business. The owner is a slob, very unhelpful. When I asked him to check the lights on the trailer with me his comment was, "You don't need blinker lights in Oklahoma", before he grudgingly went behind the trailer. I could not read the contract he printed because his printer was old, the business was a complete nasty wreck and he didn't know what he was doing. I took the trailer because it appeared to be in good shape and I was in need of it right then and didn't have time to drive a 100 miles out of my way to find one. He charged me for insurance when I didn't ask for it but how would I know? I couldn't even read the contract!William R.
Verify the gas gage with customer. I was told bring it back with with what was was in there. I thought I did with 1/8 of tank was what I pulled out with and what I pulled in with. I was overcharged for gas. Tires where low also. We had to put air in them before we left town.MARGIE W.
Customer did not leave a comment.Randy S.
Customer did not leave a comment.william N.
The trailer was perfect for my trip. It travelled really well.amy B.
No one said you had to pay $28 each day for the insuranceDaniel C.
Customer did not leave a comment.FRANCES R.
1. Truck was dirty! 2. Moving pads not in truck 3. Wrong dolly in truck 4. Truck had no AC 5. Parking break lights and buzzer constantly coming on the entire move. 6. The site was dirty and unkept. Not an example I would keep in my company!SUSAN E.
Customer did not leave a comment.SAMANTHA M.
Customer did not leave a comment.LAURI S.
Always good service from Brazee's!ANTHONY A.
Customer did not leave a comment.JASON S.
Nothing could have been better the staff at brazen tire were very polite and helpfulQuinton R.
Customer did not leave a comment.JUSTIN V.
This location was hard for us to find in the dark, after hoursDONNA A.
Customer did not leave a comment.Adam E.
Customer did not leave a comment.LESTER P.
This place is Awesome!! Friendly helpful and at work.Anthony A.
Customer did not leave a comment.Mark C.
all U-Hauls should have a lift gate ;-)CLARA C.