Customer Reviews for Busy Bee Auto Repair
(U-Haul Neighborhood Dealer)

1,611 reviews

1001 Calumet Ave   Valparaiso, IN 46383

(219) 926-7290

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(219) 926-7290

1001 Calumet Ave
Valparaiso, IN 46383

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

John K. 
Rating:
4.0

More customer parking.

JANET W. 
Rating:
5.0

Customer did not leave a comment.

rhonda D. 
Rating:
5.0

Very friendly and helpful staff!

ANN B. 
Rating:
5.0

Customer did not leave a comment.

Laurence S. 
Rating:
5.0

Customer did not leave a comment.

KIM H. 
Rating:
4.0

The vehicle was covered in snow and ice. I spent the first 15-20 min clearing the vehicle. Granted it was on a Monday morning within 30 minutes of their opening time. The location should indicate they have extremely limited parking at this facility.

SCOTT N. 
Rating:
5.0

Customer did not leave a comment.

DIEGO ALEJANDRO O. 
Rating:
5.0

Customer did not leave a comment.

GREG W. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY P. 
Rating:
5.0

The headlights on the truck were very dim. Other than that everything was great

JAMES B. 
Rating:
5.0

Amazing people, super helpful. Would definitely use them again and will recommend them to anyone who needs a Uhaul

ERICA D. 
Rating:
5.0

An excellent experience! Busy bee answered all our questions and they made the process of renting a uhaul very easy! We will definitely recommend them and use them again in the future!

MILE M. 
Rating:
3.0

Customer did not leave a comment.

SUSAN H. 
Rating:
2.0

The staff at pickup was wonderful, very friendly and hooked up the trailer I was renting. However, the lot where they keep the rental equipment is plainly unacceptable. It is the tiny gravel and dirt backyard behind an auto repair shop. The ground is very uneven with deep ruts, and when I dropped off (after it had been raining/snowing) the yard was extremely sloppy -- lots of spinning tires and 6 inch deep puddles. There is a very narrow aisle between the rows of trailers, requiring some tricky maneuvering for trailer parking. To adequately handle the amount of equipment they had would require a lot at least double the size they have. It's a shame, the people were nice they just need a much larger location, graded or paved, to make this work.

Lon S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT E. 
Rating:
4.0

Customer parking is an issue at the location I used. The company representative at the desk was very helpful.

JANET W. 
Rating:
4.0

Customer did not leave a comment.

JAMES A. 
Rating:
1.0

Didn't bother to check me out, seemed like she was drunk.

Maegen T. 
Rating:
5.0

Customer did not leave a comment.

VINCENT B. 
Rating:
3.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Thanks for everything

rhea A. 
Rating:
5.0

Customer did not leave a comment.

Jeff Z. 
Rating:
5.0

Customer did not leave a comment.

MARY H. 
Rating:
5.0

The staff was very helpful in knowing what I needed and they're customer service was on point , I will be back here in future if needed and would recommend any and everyone to the Busy Bee for all they're uhaul needs.

SHANNON Y. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS P. 
Rating:
5.0

Great customer service, very helpful! Highly Recommend!!

Mario H. 
Rating:
5.0

Everything/everyone was great

ERIC S. 
Rating:
4.0

Customer did not leave a comment.

BRENT K. 
Rating:
5.0

very freindly at frt desk

KENNETH K. 
Rating:
5.0

The staff are very knowledgeable. They were so helpful throughout the rental process. We will continue to use this location for all of our Uhaul needs.

KYLE L. 
Rating:
2.0

Customer did not leave a comment.

SUSAN R. 
Rating:
4.0

Customer did not leave a comment.

PAUL C. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

marykay G. 
Rating:
3.0

Hours were listed as open at 8am. Door open, no one there, someone had to be called. Took 30 minutes to get out the door then, it was 9am. Girl who waited on me was falling asleep at the computer. Forgot to give me the key. Had to go back to the office. Horrible service.

GILBERT A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

BEJAMIN T. 
Rating:
5.0

Customer did not leave a comment.

SERENA S. 
Rating:
5.0

Customer did not leave a comment.

Brad G. 
Rating:
5.0

Customer did not leave a comment.

RICARDO M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL P. 
Rating:
5.0

No need to improve. Pick up and drop off were quick. The gentleman helping with hooking up the trailer was great.

David E. 
Rating:
5.0

Customer did not leave a comment.

PAUL A. 
Rating:
5.0

Very helpful folks.

Edmond S. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
2.0

stepped in a hole in the back and ripped my toenail up submerged foot all the way in the mud.

Michael D. 
Rating:
5.0

Nothing to add

Michael M. 
Rating:
5.0

Service and information was excellent. Very helpful, friendly staff.

JEFFREY H. 
Rating:
3.0

Customer did not leave a comment.

SUSANNE C. 
Rating:
5.0

Customer did not leave a comment.

Nicholas S. 
Rating:
5.0

The location was perfectly fine, what was a complete failure was sending us on a 75 mile 2 hour (ONE WAY) trip to pick up the truck. The cost of fuel alone was ridiculous, not to mention the 3 hours of our day that 2 people had to give up.

Jeff D. 
Rating:
3.0

Too far.

DONNA G. 
Rating:
5.0

The folks at Busy Bee are awesome :)

DANA E. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY J. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS W. 
Rating:
4.0

Customer did not leave a comment.

COREY W. 
Rating:
5.0

Customer did not leave a comment.

George T. 
Rating:
3.0

Customer did not leave a comment.

Renee P. 
Rating:
1.0

Customer did not leave a comment.

Benjamin T. 
Rating:
5.0

Customer did not leave a comment.

Suzy W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M T. 
Rating:
4.0

Customer did not leave a comment.

OSCAR D. 
Rating:
5.0

Everything went smoothly. Great customer service!

Lynette E. 
Rating:
4.0

Customer did not leave a comment.

TERRENCE D. 
Rating:
1.0

Customer did not leave a comment.

Katy F. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER D. 
Rating:
5.0

Customer did not leave a comment.

Trevor H. 
Rating:
5.0

Customer did not leave a comment.

Trevor H. 
Rating:
5.0

Best place in NW Indiana to rent a Uhaul from! Love all the staff there. Highly recommended! They will meet all of your moving needs!

LYNN S. 
Rating:
5.0

Daughter and dad at this location was very friendly and had the uhaul ready to go when I got there.

MONICA E. 
Rating:
3.0

Overcharged for pads not used and phone check in process is a pain.

JOHN H. 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

DARICK D. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
4.0

Customer did not leave a comment.

SURIEL C. 
Rating:
4.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

Customer did not leave a comment.

GREGORY T. 
Rating:
5.0

Nothing comes to mind, the whole experience was a positive one and I would rent from here again if I needed to! Thank you so much!

Catherine H. 
Rating:
5.0

Customer did not leave a comment.

JARED M. 
Rating:
5.0

I have rented trucks from this location before and they are always so accommodating and helpful. They helped pull the truck up to where it was accessible for me, gave me clear instructions on how to return it, and made sure my vehicle was in a good location so it wouldn't be blocked in after hours. A++++++

ERIN ANDREA B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Reason why I keep coming back to you guys for all my moves… very friendly and helpful people.

Junior H. 
Rating:
5.0

Customer did not leave a comment.

RODNEY B. 
Rating:
4.0

Customer did not leave a comment.

Riyad H. 
Rating:
5.0

The service is fast. The equipment is always clean. This is the only Uhaul I rent from. I would recommend this place to anyone that wants a hassle free rental experience.

KYLE L. 
Rating:
5.0

Made the entire process easy. They were vrey professional and courteous! A pleasure to work with.

CATHERINE N. 
Rating:
5.0

Pick up of the van I needed was fast and easy. Vehicle was well maintained. Everyone was super friendly and professional.

ANDREW R. 
Rating:
5.0

Customer did not leave a comment.

Maria R. 
Rating:
5.0

Customer did not leave a comment.

JUDITH H. 
Rating:
2.0

Customer did not leave a comment.

PHILIP S. 
Rating:
5.0

The boss daughter can't remember her name but was very Extraordinaire with customer service. She made small talk and made laughs when moving is terrible. And it was family owned which appreciate.

Joann C. 
Rating:
5.0

All went well, polite and professional service AND open on Sunday, which was a blessing for me.

WAYNE W. 
Rating:
4.0

Customer did not leave a comment.

SHERI G. 
Rating:
5.0

Customer did not leave a comment.

JACK A. 
Rating:
5.0

This is the best and only place to rent a Uhaul from in Northwest Indiana!

LYNN S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN S. 
Rating:
2.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Busy at 916 on a Saturday, but there were TWO people working. I have been to Uhaul locations recently and they had only ONE person working. THANK YOU!

Joseph W. 
No reviews have been submitted for this location.

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