The gentlemen at this location were as mortified as we were with all the troubles we experienced (see Comments for Pick Up location) and were very sympathetic. If only Uhaul communication and equipment was as good as the people working in the pick up and drop off locations, we would have been quite happy and would have been renting a 2nd Uhaul to move another load of furniture and housewares in February.Kelly W.
Customer Reviews for Buy Wright Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice and helpful people at Buy Wright!!JEREMY M.
Return box was easily identifiableJeremy M.
Very nice great service, and I will be renting another one when the time comes to need oneLeslie H.
Customer did not leave a comment.Kevin W.
Needs more lighting for night time drop off and a better sign that you can see from the road. It's on a busy road and trying to locate it is very difficult.Jessica R.
Helpful staff and very handy location for me!Michael A.
Customer did not leave a comment.TIMOTHY Y.
Our original drop off location (AAA) was not available for drop off because no code was provided to get past the locked gate to the location. It took until the next day for someone to return three voicemails and change the drop off location. Buy Wright Motors was easy to find and access and the office staff were nice and easy to work with.JOE E.
Customer did not leave a comment.William A.
Customer did not leave a comment.Megan V.
Customer did not leave a comment.Richard D.
Very helpful owner he was great thank you Buy WrightRUTHMARY M.
Super nice guy, courteous on the phone and was quick to take my reservation. I was a few minutes late picking it up and he said no problem. In the future this is where I will rent when I need a truck or trailer. Great experience!!JOSEPH H.
The hardest thing for me driving a truck is the lack of visibility to the rear. If a camera could be mounted on the rear of the truck and show a rear view on a dashboard display whenever the truck is backing up (like some newer cars) it would make things easier.Michael M.
Had a problem with getting credit for extra days we purchased while in Mustang, Ok. The employee tried to resolve the issue, but couldn't. He did supply the regional managers number and we were able to resolve the issue and supposedly have a refund coming.STEVE B.
Customer did not leave a comment.Shanelll C.
Customer did not leave a comment.SHEILA ANN W.
Customer did not leave a comment.TARA B.
Customer did not leave a comment.Jordan H.
Customer did not leave a comment.Matthew C.
Very easy to rent and he was very helpful in letting me have the pick up time I needed. In and Out, no problemsMICHELLE Y.
Customer did not leave a comment.Ethan W.
Close to new housesteven D.
Customer did not leave a comment.TERRY B.