Customer Reviews for Calera Shipping and Home Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Calera Shipping and Home Services

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Jeff J. on

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Tony is very detailed in his work. Great Job!

David H. on

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The truck was not swept out, there were not enough furniture pads, and I had to give the same information I had already given at the time of the reservation again.

Steve G. on

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Customer did not leave a comment.

Joseph S. on

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The fellow who ran the place was very nice but the location was hard to find since it was in a strip shopping center and there was only a banner hung below a sign to let you know that the U-Haul office was there. I can't believe U-Haul made me drive all the way to Calera to pick up the truck. Information like that should not be in find print.

Blaine W. on

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Very good at going over the entire process and making sure you understood everything in the walk through.

Matthew V. on

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They are never open so I got charged for a extra two days looks like budget has my business from now on

Loretta N. on

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Sabrina M. on

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Kathy W. on

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Poor directions. Very difficult to find location.

Anthony L. on

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deondria F. on

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There is no drop of box for the key when we left the truck after hours. I wasn't sure what to do with it so I brought it back home with me. I talked to the guy the next day and he said I could have left it under the seat but there were no instructions nowhere to do so. They need a key drop box.

johnny S. on

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Better services !

Lamar M. on

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Wesley H. on

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Boyd Z. on

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The agent was great, Calera is not a thriving town, we were pleased to be able to rent the truck though

Spence W. on

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The company where we rented do not answer the phones tried to call them for 2 days but when we picked up the truck the owner was very good with customer service

bill M. on

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Christian A. on

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This U-Haul dealership is in an awkward location. Very difficult to get to, absolutely NOT easy to access with that huge truck. The area where we were told to park the truck was knee high in weeds and very poorly maintained.

James B. on

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The rental vehicle that was provided to us had only one working windshield wiper and an empty gas tank.

Eric S. on

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carl H. on

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they didnt have the trailer that i ordered and had to got a bigger one and it was a bad drive

Debra S. on

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I was very well taken care of. The man was attentive and patient. We had some problems with our electrical hook-up on our van and he took the time to come out and help us. He was very friendly. I would highly recommend this location.

Sheneka J. on

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Brittany H. on

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Barbara L. on

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ANTOINE S. on

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Donald M. on

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david T. on

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Your representative logged me in with 1 truck then gave me a different 1 with hardly any gas so i had to call him and let him know. He didnt fill out the contract correctly on where to drop truck off so now my credit card has been charge for wrong drop off of $177. My fiancee studies contracts for her businesses and her living so we have tirned this issue over to 1 of her lawyers that is on her payroll. If we can't get this issue resolved within 24 hrs then we are moving forward! We were talk to like trash from a black lady in your Birmingham contact office. We recorded the conversations even though she hung up on us twice when asking for information!

verlon T. on

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Treated very good will rent from here again . thank you

denise G. on

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Customer did not leave a comment.