Customer Reviews for Canada Certified RV & Trailer Services Ltd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Canada Certified RV & Trailer Services Ltd

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Kim P. on

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The in person lady was awesome

JIM G. on

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Omar B. on

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Awkward small location. Uhaul completely screwed up my reservation and I had to drive 4 hours out of my way to pick up the trailer. Not to mention take a half day off of work to go pick it up. Completely unacceptable service. I'm not sure what the point of a reservation is if you don't honour it. I should have gotten at least $300 off.

MIKLOS EDGAR NOA K. on

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Clive P. on

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James S. on

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Raimond B. on

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Truck broke down taking over 4 hours to get a guy out to tell us to go get a new uhaul or repair it and he repaired the power steering as it was leaking fast we got maybe 200 kms and started breaking down again l, the truck breaking down cost us 400$ for hotels as we were doing a far move over 6 hours each way so time was limited to get back home. The truck was in bad shape when we got it, service was bad

DAVID G. on

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blair h. on

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Owners very friendly and helpful.

Andrew F. on

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daniel c. on

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nothing awsome people to deal with go out of there way to help you out

DAWNE W. on

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Everyone from the time I started reviewing the u haul sites were polite friendly and overly helpful. NICEST PERSON I'VE MET IN A WHILE.

Susan M. on

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Probably the best service so for for this type of service. Thank you Bonnie.

angie t. on

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very accomodating and very nice staff

Norma P. on

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Pierre D. on

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Staff in whitecourt are amazing and willing to help

Robert G. on

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Troy C. on

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Tina Y. on

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Reinhold W. on

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Caught in Whitecourt on two motorcycles in a snow storm, the owner and receptionist quickly organized a truck and trailer. They went way out of their way to help load the Spyder into the truck as it is quite a challenge. Within the hour we were on our way. To our surprise and great delight, they called us the next day to ensure our drive of over 500 km through blizzard like conditions had been safe. We cannot express adequately our appreciation for their help, concern and well wishes.They made a potential disaster into a wonderful experience. Thanks so much !

Mike L. on

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Andrew V. on

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Booked a trailer MONTHS in advance only to find out 3 days before moving that the trailer wasn't available. Reservations means that the trailer request must be there, end of story. This story will be shared widely. uHaul is a fucking joke.

Jordan T. on

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Alex C. on

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This was our first time renting from U-Haul and we were unaware that on top of mileage we would also have to cover gas. This was disappointing as we were on a budget and our overall cost well over our budget.

Paul N. on

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I dropped off after hours. Only thing was compound was locked and I felt a bit nervous about leaving the trailer sitting in the driveway overnight until someone would show up and receive it. Thank You paul

chris l. on

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Dale J. on

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Chris M. on

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The staff and owner are excellent people to deal with I would highly recommended renting or getting work done from them .

Blake R. on

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Mark L. on

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Staff were very helpful and kind.

FREGION M. on

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Tracey b. on

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Arrived two weeks after booking Uhaul the auto tower was then told I couldn't rent drove 12 hrs to get to this tow equipment Then was refused rental I was pissed off. After you al knew I was coming from another Provence Then was forced to pay 80$ in extra fees then I paid it even to update your system. Was given 60$ credit it was taken back not applied to me like should still be there and the popped tire I drove on for 1200 km broken strap unsecured car on it and then I got to Uhaul and the clip to clasp it to ball n hitch they said was prior broken. 778-583-6037. I. Had 3 rentals in row they still not fixed the last two issues of this bs standing in line 3 hrs is bs Didn't reolize this till half way across bc and befor I left

Nichole V. on

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debbie o. on

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jesse c. on

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