Customer Reviews for Canyon State Car Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Canyon State Car Care

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Lawrence A.
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Great service good location for me to return the truck.

valleri G.
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Was very difficult to drive Was given incorrect information on the rental

KARLA G.
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Had to go into the office because of a small glitch in the contactless rental but the owners/employees (I don't know which) were very friendly. I would rent from them again🙂

Charles G.
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Everything was just absolutely wonderful for the return othe vehicle as well. I would definitely use & tell all my friends to do the same.

LeRoy Y.
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Excellent experience

TYLER G.
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Customer did not leave a comment.

Emilio M.
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Remove this UHaul location all together. My Mom and Dad went to return the trailer for me the following day and had a terrible time doing so. The owner of Canyon State Car Care,El Mirage, Az 85335 would not give them a receipt after returning the trailer,and asking for a paper receipt he told my Mom, "Get the Fuck out of my office. I am calling the police because you are trespassing." At that point my Mom told him,"I am conducting business-how can I be trespassing? Better yet, I will call the police" After the police arrived they heard the owner yelling at the policeman outside the office. after a short time the officer returned to them explained the owner's side of the story and handed them a paper receipt. After thinking about the situation - I wonder if the store owner would have done the same if a white person walked in there? My family is hispanic and I DO NOT TAKE TO DISCRIMINATION LIGHTLY - I AM TIRED OF IT. PLEASE REMOVE THIS UHAUL LOCATION TO DETER ANY OTHER BUSINESSES FROM DISCRIMINATION IN THE FUTURE.

Darlene H.
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I was overcharged, the wrong keys were left in the pick up box and the truck was dirty. The manager is supposed to call me because supposedly he is the only one that can issue a refund for the double billing.

Darlene H.
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Worst experience ever

Sergio R.
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Customer did not leave a comment.

RICHARD K.
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Customer did not leave a comment.

Arthur L.
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Customer did not leave a comment.

Carl M.
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Customer did not leave a comment.

Lisa C.
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Customer did not leave a comment.

CONSTANCE B.
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Customer did not leave a comment.

Rachel S.
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All the problem I have are with U-HAUL The Canyon State Car Care Service was Excellent. They helped measure everything and put the transport on the truck. Their service was Awesome. I am very disappointed with U-HAUL themselves.

Juan P.
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Nothing all service was excellent.

Ray S.
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Customer did not leave a comment.

Noé V.
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Customer did not leave a comment.

DAVE D.
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Fast - easy- helpfully gory thing hooked up- checking the lights

Raquel O.
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I paid $5 for 6 furniture pads and they were not in the truck!!!! I want my $5.00 refunded. Thank you

Sarah C.
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This location is by far the worst I have ever been to! They were so slow checking in the truck and tried telling me they were going to charge me $30 for not replacing the gas that was right under 3/4 a tank. I had to tell them not to charge me because the contact says if it's less than 1/4, then there's a fee. I waited 45 minutes for them to check it in after asking them 3-4 times how long it was going to take.

alfred C.
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Customer did not leave a comment.

Nick S.
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Customer did not leave a comment.

Amalia N.
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Customer did not leave a comment.

Jay G.
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Customer did not leave a comment.

Robert W.
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Pay process was slow and held up our plans by not knowing what the total cost was going to be (about ten days)

Leslie M.
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No one was there and couldn't contact anyone via either phone number. Had to contact sort to turn the vehicle in as the website would not work on my phone to return the vehicle

Glenn C.
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Spend just as much time processing the return as you do processing the rental, not just say, oh, I'm sure it's fine, we will send you an email.

Antonina W.
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Customer did not leave a comment.

Leticia O.
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Customer did not leave a comment.

Virginia V.
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Customer did not leave a comment.

SAFAA S.
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N/A

Becky M.
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Customer did not leave a comment.

Michael E.
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Greg was very friendly.

Shannon C.
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Still outstanding issues with the final bill. Service Center did contact me to resolve the billing was overcharge in the process of getting resolved and corrected

joel H.
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The truck was broke (no air conditioning). Where I parked the truck was not level and they miss read the gas meter. Charged me 52.25 for a couple of gallons of gas. Really. I would have gone and added fuel but I was not under contract with the truck. The truck was dirty when I picked it up and a little cleaner when I dropped it off.

CHESTER C.
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Customer did not leave a comment.

bill J.
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Customer did not leave a comment.

Scott O.
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Great experience, very personable, clean equipment, very helpful.

Jessica S.
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Customer did not leave a comment.

Norman K.
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Customer did not leave a comment.

Dominic B.
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If it aint broke don't fix it! This place was perfect in-and-out in 5 minutes

KEVIN B.
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Bell and grand needs to be managed better fit a run around my last 2 rentals

joseph W.
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Customer did not leave a comment.

SHIRLEY L.
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Customer did not leave a comment.

micheal L.
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Customer did not leave a comment.

carol K.
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Truck had a dent on passenger side at bottom that I pointed out. Manager told me he had things to do and came back with small X stickers that blew off in transport. Never took the time to mark my contract. I've rented many times from U haul this year, but that type of service left me starting off uncomfortable. I already had a change of pick up that was altered for me.

Jan M.
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Just dropped truck off on a Sunday

Amanda B.
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I was charged for an extra day on the trailer I rented. It was a 2 day rental we cut our vacation time short to make it back in time to return the trailer by 2p on Sunday. The business was closed and no one was there to help me unhook the trailer and was never informed this would be the case. Im assuming because there was no one there to check in the trailer it seemed only convenient for them to assume I dropped it off before 7:15am Monday morning which now made it a 3 day rental and was charge that way. I called to inquire about my bill and was told they would look into refunding the money. Long story short I still have yet to be refunded the extra $50 I was billed and was informed they won't be refunding me.

Jeffrey M.
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Customer did not leave a comment.

JAMES M.
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Quick, efficient and friendly. In and out fast and effortlessly. Great place for a drop off.

Jose S.
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Customer did not leave a comment.

Zachary B.
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Customer did not leave a comment.

Maria S.
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Customer did not leave a comment.

Luke W.
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Was told we would be refunded for returning uhaul early, Gave us 4 days and paid insurance on all 4 days but returned the uhaul within 24 hours and still paid alll 398 and some change, would not ever recommend uhaul.

ED D.
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Customer did not leave a comment.

Shalon W.
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Customer did not leave a comment.

Norman T.
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Customer did not leave a comment.

TERESA C.
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Great customer service

Sean T.
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Don't charge 4.50/gal bad for forgetting to refill. $30 refuel charge and the cost to fill it is more than reasonable. What you did was ridiculous and lousy my business permanently and I won't let anyone I know use uhaul wherever I can prevent it. I will encourage use of budget and Penske even if I have to lie to get this accomplished. But I won't cause this experience is enough. Every customer I ever have that moves, any family member or friend that moves, will use anyone but uhaul

Richard S.
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Best uhaul location I've evernbeen to!!!! Went to the location on Bell and grand about a month ago and had nothing but problems. Went to canyon State and the owner who helped was very helpful and didn't try to sale me on anything else. Will definitely be back.

No reviews have been submitted for this location.

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