When I got there at 8:00. No one was there. Waited 30 minutes. Then took trailer to north main u haul no help. Gave me 800 number. Stayed on hold. Gave up. Terrible experience. Never again. John Yokeley. 336-971-8546JOHN Y.
Customer Reviews for Carolina Party Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very courteous, friendly, and helpful. Happy with the service i received and i will be back. Thank you.TRAVIS B.
Location in a bad drug area in highpoint.Michael W.
This location did not appear to be safe. Thankfully, it was daytime and light out when I returned the truck. I would not have wanted to do so after hours without a rep available to check things over and close out the rental in person.ANDREW L.
Customer did not leave a comment.RICHARD B.
The online reservation was cancelled by Uhaul 30 minutes prior to my scheduled arrival to pick up truck. They redirected me to another facility. When I got there, I learned that the truck that was reserved for me (by Uhaul) was not available either. I had to take a more expensive truck, I wasted time and had additional mileage charges because of the change in location. This is very poor business. I will look for an alternative first when looking for a short term truck rental. One that understands customer service.PATRICK S.
Service was friendly and efficient. Got hooked up and on my way very easily. Once The staff hooked the trailer to my hitch, they made sure to check the stop lights and turn signals before I left. Very pleased with courteous service and quick transaction time.JOHN K.
Customer did not leave a comment.EDWARD H.
Customer did not leave a comment.Angela H.
My entire moving experience was awful because of U-Haul and because of the third party movers U-Haul advertises for. Will never use this company again.Alexus S.
Had to wait over a hour to just get a receipt because the u haul man phone was acting up and running slowMAHLIK C.
Customer did not leave a comment.AMANDA T.
Customer did not leave a comment.Tam W.
Very sketchy location.Michael S.