I had a reservation set 2 weeks prior and on the day of the reservation there were no trucks available to me. I did not get a truck until 3 hours later, and I did not receive any discount for the inconvenience! Absolutely awful!!!Lorenzo Woods W.
Customer Reviews for Cary Vape LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Vape Shop was supposed to be open at 10am so that I could pick up truck and no one arrived until 10:30. The moving labor Ant Men Movers recommended by uhaul never showed up to load truck. No one to correct issues only a email for support. I will never use uhaul again. No large 20+ trucks available. Worst experience ever!!!Mickey C.
The man was so polite, professional and funny conversations..RODNEYLAMONT L.
Customer did not leave a comment.Paul Craig S.
The location was terribly hard to find. It was not my choice at all! This was 20 minutes away from the location I requested to return to. All Uhaul staff over the phone have been a total nightmare and RUDE!! Location was dirty and felt unsafe. Not clearly marked. Staff at location was indifferent and sketchy.RAVEN W.
The key drop off slots was not clearly labeledYONAS K.
The truck has 143K miles on it and is was DANGEROUS at highway speeds and should not be allowed to return to the road without being inspected and repaired. The vendor was made aware.Scott B.
You need more Mauritanian owned outlets! As-salamu alaykum!Scott B.
Very unimpressed by the location and process.Ryan M.
Customer did not leave a comment.AHMED M.
Not ready for me, unaware of my reservation.Anthony C.
The Customer Service was excellent, will be coming back in the futureCHARLESEDWARD S.