We had originally rented at another location, close to our business. When we went there, the doors were locked and no one was there. We called and waited for almost an hour. We were then told a truck was available at this location. This was a huge inconvenience, poor communication from U-Haul and caused us to drive almost 20 minutes farther to get our truck. This location did a good job. However, our overall experience this time was terrible.Benjamin F.
Storage 1 Of Norman
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Norman, OK 73071
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The temperature at pick up was below freezing and once I left the location I discovered the heater was not working. Someone should be responsible for checking all systems before allowing the customer to leave with the vehicle. I had a 2 hr drive in below freezing temperatures.Billy M.
Then closest location toy apartment was 6 miles. More dealerships would have made the turn in much easier.Douglas S.
Rented this vehicle twice Had no air both tomes in above average heat.Dana J.
I drove the truck .6 miles to my house and .6 miles back, for a total of 1.2 miles, but was told that I drove 2 miles and used two gallons of gasoline for $13 surcharge even though the contract said $5 per gallon. I guess a contract with U Haul is meaningless. Even IF I had driven two miles, which I did not that would be $10 not $13. I can do math.STEVEN B.