Customer Reviews for CGI Road Services Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of CGI Road Services Inc

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Jarritt D.
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Smelled like old stale cigars and lady wasn't very friendly...didn't ask our name or anything..."you got the 26 footer?"

Dan M.
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Customer did not leave a comment.

Jeff D.
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Customer did not leave a comment.

Carol S B.
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Joe H.
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THOMAS G.
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Customer did not leave a comment.

Lisa K.
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Very friendly staff. Fast service when the online pickup did not work.

Broderick M.
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No designated spot for a drop off. There was no room to park the truck and trailer by each other so had to leave the trailer sticking out and park the truck as best as possible with the little room available.

LESLIE F.
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On the question that I answered "No" is actually a 2 part question. Yes for "Well Maintained" AND No for cleanliness. When I indicated the vehicle was not clean the program only let me take a picture with the front facing camera - would of been a lot more detailed if I was able to use the rear facing camera.

Samantha P.
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Customer did not leave a comment.

Michael T.
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Customer did not leave a comment.

Jeffrey T.
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Good experience

robyn D.
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Customer did not leave a comment.

Maria C.
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The cab had a unopened beer on the passenger side when I picked it up

Jody J.
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Nothing

Roger R.
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Customer did not leave a comment.

Joseph G.
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The online check in process took more than 15 minutes. I had to sit and wait for someone to review my information. This process needs to be faster.

Bryan B.
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Customer did not leave a comment.

MICHAEL S.
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Put a hydraulic jack on the tongue ot the trailer..trailer was angled down and I hurt my back hooking it to the truck..of course I'm not as young and strong as I used to be.

James B.
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Kris (and her dog) were awesome. They were still there and receptive even after their posted hours. She was a pleasure to do business with.

Paul B.
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I'm sure it was the two days of rain that they had, but the parking lot was a mud pit. Returning was easy though.

Martin C.
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Customer did not leave a comment.

Tarah M.
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The service we received was excellent.

Bruce J.
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The woman at the counter is extremely rude

Brian S.
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Uhaul broke down. It was very dirty. Staff was not friendly or helpful given the extremely stressful situation. Will never use uhaul again.

Tandeka C.
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Customer did not leave a comment.

DOUG T.
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Chris was the only person I dealt with at this location and she communicated really well and was very helpful. The interior of the unit was clean but the exterior was not. Not an issue for me other than the windshield was in need of a good cleaning and needs new wiper blades.I absolutely would rent from this facility again as they were very accommodating.

Linda W.
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The location needs to better advertise it's a UHaul rental business. Difficult to find after dark when not familiar with the area. Very nice staff to explain the drop off process.

bobbi W.
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Customer did not leave a comment.

Sean V.
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Check engine light was on, otherwise the truck was acceptable. My reservation was changed without my knowledge to a different time and location. I received the truck 7 hours late and then cut my 24 hour rental to 22 hours without any reason or compensation. It was abundantly clear the U-haul dealer had no idea of this mismanagement that was beyond her control, yet she felt compelled to repeatedly apologize, although she Had no hand in it. I would definitely use CDI again, but your reservation system is something to be desired.

Charles R.
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Customer did not leave a comment.

stephen W.
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Tamma M.
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Lyle L.
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Jimmy H.
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everything went as planned.

Alan M.
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Agent could be more professional!

Barb F.
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always ask questions , One thing I was not told was to push button inside gear shifter. Towing release button cause if your not pulling anything you need to release button. It takes up your gas just like having the air on in your car. Pass experience

Michael H.
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Customer did not leave a comment.

Dianne E.
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The rental agent bent over backwards for us to get the size truck we needed on the day we needed it...the move went smoothly and we appreciate her hard work!

DAVID B.
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We usually go to the paw location but since moving we thought we would try the newer location not that much distance apart thought we would try it ... Big mistake. Lady was so rude from the get go. Never Again will we go there .. we've never had a issue on the other site .. this lady has nooo customers service .. that waited on us. You seriously need to do a under cover review of this sight. So you can see 1st had how she is ruining your business.. horrible

CHESALEE W.
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Jordon was a great help after , the first four I talked to didn't no what they were doing and messed up the order and we were unable to get truck till about 10:30 ! The Mobil app takes a very long time , process is very slow ! Won't use it again ! Thanks jordon your great !!!

Leisa P.
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The rental clerk was rude and impatient from the time i walked in. I also reserved an appliance dolly which i had to drive to another uhaul rental facility to pick up. Also no drop box for keys.

Dustin T.
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Customer did not leave a comment.

Shirley E.
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The lady was very kind and helpful.

Steve B.
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The woman we dealt with was very well informed and took the time to make this a a very easy transaction. We had reserved a truck to move to a new home. We got to the office at 9 AM and we were on the road by 9:15. She was friendly and had a good attitude which is getting harder to find. I would highly recommend the CGI Road Services Inc.

Jeff S.
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Customer did not leave a comment.

James S.
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very rude

rob S.
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Customer did not leave a comment.

Logan P.
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Customer did not leave a comment.

Jared M.
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The lot was very muddy, the blankets I rented were wet and obviously hadn't been cleaned. There was mud inside the truck from previous renters.

J. Gregory C.
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More Puppies!

Lisa C.
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No one was there, just dropped it off Won't rent from Uhaul again. got wrong size truck, ask for 20 had to take a 15, took more trips so I got charged for going over the mileage and they tried to charge me 42.50 for gas, when I was well over what it was when I picked it up.

Ken P.
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Everything was great.

tabitha P.
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I would recommend this location to friends and family the people are very nice.

jodie M.
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The overhead grandma's cupboard leaks inside the drivers door. If raining.

Dawn P.
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3 dogs jumping up on my new pants. Dogs stay in the office where the rental transaction is done. The gal working there didn't seem to care 3 dogs were jumping on customers. She said they're puppies and they need attention.

Norma T.
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No additional comments

lasandra B.
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Very friendly staff

tim E.
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Customer did not leave a comment.

Fawzi H.
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Customer did not leave a comment.

READ W.
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Customer did not leave a comment.

MARIO A.
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Customer did not leave a comment.

Chase E.
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Friendly service!

sue Y.
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Customer did not leave a comment.

Carolyn B.
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Customer did not leave a comment.

ken P.
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Customer did not leave a comment.

Dustin R.
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The people at this location were very rude and acted as if we were inconveniencing them.

anne M.
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Customer did not leave a comment.

John W.
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Customer did not leave a comment.

Jill W.
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Nothing. The staff is very helpful, and the pick-up and drop-off are easy. I have already reserved the van for the race next year. Thank you.

robin Z.
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Change nothing when you have the best you don.t change

tamara T.
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It was the worst experience I have ever dealt with and the woman you have working at 1616 w fourth street is horrible and has horrible customer service I will never ever rent from uhaul again

Earl G.
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Customer did not leave a comment.

Cletus M.
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The lady who runs the u haul did a great job.

Marsha G.
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Customer did not leave a comment.

John D.
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Customer did not leave a comment.

Beverly T.
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They were efficient and friendly at the same time. I would certainly rent from them again.

Laura S.
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Customer did not leave a comment.

STEVEN W.
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Customer did not leave a comment.

Jean R.
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Service was great

Roxanne S.
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Customer did not leave a comment.

michael S.
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The place and lady was very business like. She took good care of her customers. Just did not like that I had to use 16 miles of driving time just to pick up truck

Laura S.
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Arranging to have the truck picked up at our local U-Haul instead of driving by it and going further to get it would have been great!

Husam N.
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The truck was dirty and the lady in the location was rude and she hanged up on me.

Marvin M.
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They were having problems with their computer system but very pleasant people to work with.

Alexis B.
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Customer did not leave a comment.

Margaret O.
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nothing

Gerald C.
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Everything was great, I was going to get a truck to move a bedroom suite, when I drove by, I saw some really nice looking U HAUL vans sitting out front, I thought, a van would be perfect rather than renting larger truck. I have not had a lot of experience in renting trucks, so I didn't know the process. The lady that helped me was great, she answered all questions and made me feel very at ease, it was a fast and easy process, I was in and out before I knew it. Great experience, I would definitely recommend this place to anyone needing just a regular size van, or a bigger truck moving.

Ron G.
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Everything went well

shawn Z.
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Personnel was unprofessional and rude as hell. Wasn't even in their office despite prior arrangements to meet them there at a specific time. Lady that finally came out of the home attached to the office reaked of cigarettes and beer

Keith P.
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Friendly

stacie P.
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Difficult to find office.

Richard D.
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The women who was working there during our check out was extremely rude. I had an empty Coke can and asked if there was a trash can near by. She rolled her eyes and said there's a dumpster outside. Then when she opened the truck she asked if we hauled animals.. We only used the vehicle to move some on my grandma's belongings. We said no, and once again she got extremely mad. Just a very unpleasant person to deal with...

james E.
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Customer did not leave a comment.

Fatuma A.
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Customer did not leave a comment.

Jenessa D.
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Customer did not leave a comment.

Amanda H.
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Great customer service. Friendly! I highly recommend.

Dennis A.
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Customer did not leave a comment.

Kathleen K.
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Was awesome experience. People very very nice. Van clean and ready to go. Almost made moving fun.

Doug C.
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Not much room to return vehicles or trailers.

No reviews have been submitted for this location.

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