Customer Reviews for Chemainus Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Chemainus Mini Storage

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Patrick B. on

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BARBARA W. on

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tell them to deal directly with the local location. ONline and 1-800 help is not informative and will cost you twice as much. And even after you think you have resolved this with head office they will never get back to you and refund the difference.

Roger C. on

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Jacqueline W. on

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Timothy L. on

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I have rented a truck from this location on a number of occasions and I have always been impressed with the customer service. This isn't the closest U-Haul dealer to me but I would rather drive here and rent a truck from this location than anywhere else.

leonard D. on

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Lisa S. on

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Barbara W. on

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Tell them to deal with local representatives only .. they are honest and care about the customer

Ralph S. on

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The onside service provider was great. Recommend him to everyone. The regional manager was an a hindrance. Would not work with my parent company Koch industries. A 100 billion dollar a year business with 130,000 employees. A very bad business decision. I would recommend thar Uhaul get on board with Canadian operations and figure out how to make better purchasing models. I ended up spending $5000 with Uhaul. A sale your regional manager would have consciously and purposely choose not to participate in and make happen. Thank goodness for the Chemainus team. Good people. Great service!

Leslie G. on

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evelyne P. on

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I love this location. People here are very friendly and welcoming.

Robert S. on

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Andrea M. on

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Peter D. on

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linda D. on

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Great drop off! Took no time at all and was very helpful.

Gregory D. on

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Garry B. on

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excellent service and great friendly staff.

Lia V. on

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Keep up the good work. Always a pleasure dealing with this location.

Sean J. on

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Keith H. on

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Paul F. on

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Bill D. on

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Trailer has 3 cracks 1 broken chain lug Tire straps tags could not Reed 1 tire strap damages 1 light not working But at the end of the day it got the job done that was needed and will still recommend you to freinds

Lia V. on

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Fast, efficient, professional. Keep up the good work.

Tamara D. on

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Fast friendly staff in and out definitely recommend

Bob H. on

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Lisa F. on

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Great people, very helpful. Would go back again!

mike P. on

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Ydan P. on

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Nicholas B. on

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Matt D. on

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HOWARD M. on

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Jack was very professional Well done

Joy C. on

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The person at the counter and on the phone was impatient, short and down right rude!! Jack was his name and I’m sure there have been many complaints about his “customer service.” If you don’t want to deal with this part of the business, maybe you should not have it!! We wanted to support a local business instead of going to Nanaimo, we will never go back there, and I will never recommend them.

Raymond T. on

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