Did not receive a receipt by email as I was told I still don't kno the final costNathanael T.
Customer Reviews for Circle C Storage
(U-Haul Neighborhood Dealer)
Orange, CA 92865
(Taft and Main)
Services at this Location:
- Mon-Sat: 8 am - 3 pm
- Sun: 8 am - 12 pm
Special Operating Hours
- 7/4/2022: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.LEO D.
My visit was seamless - very friendly and were skilled at what they dowade C.
Customer did not leave a comment.Marvin S.
I got called because I was a few minutes late to my reservation but when I got there, he told me they didn't have the 2 dolly's that I included in my reservation and that I could go pick some up at another location. Would have been appreciated if he'd told me before I got there so I would have picked it up before, not use miles on the uhaul and saved time. I also got charged for 32 miles when I specifically calculated everything and it was well under 20 miles.Maria C.
This rented 10ft. truck was turned in at approximately 9:51 pm., on Monday, June 6, 2022. I picked up the truck at approximately 10:00 am., on June 6, 2022 with 3/4 tank fuel in Long Beach, CA; and, returned the truck in Orange, CA. with 3/4 tank fuel. I drove the vehicle approximately 39 miles. Since I was returning the vehicle after usual business, I locked the truck doors, parked on U-haul premises, dropped the key in the drop box at the door, and there was no face-to-face contact with management.Shirley S.
Customer did not leave a comment.Sheila F.
Customer did not leave a comment.Jason C.
Customer did not leave a comment.Steve L.
Customer did not leave a comment.Oscar O.
Customer did not leave a comment.Tom W.
the vehicle smelled like it had been sprayed by a skunk, and the inside smelled from someone smoking in it.Joel R.
Great staff - very helpful and fast, had me on my way in no time.Jeffrey L.
Customer did not leave a comment.Charles H.
Unit had no a/c and was not contacted by a manager to resolve the issue.James G.
Great service!Yanko C.
Great customer service nice family feelNathan H.
Customer did not leave a comment.Emely S.
Customer did not leave a comment.David G.
Customer did not leave a comment.Paul L.
Customer did not leave a comment.April W.
Customer did not leave a comment.Amy P.
The person who helped me was Mark, he was great in helping me.Jeff S.
I just want to say that I had to make some changes in my contract, and the customer service was awesome!!!MARTIN C.
Didn't have phone number of drop location to know hours of operationbarbara F.
No improvements, I just want to congratulate Mark m, he was AWESOME!!!! Thank you!!!Aida C.
He was very courteous and helpful. I strongly recommend renting from this location.victor R.
Customer did not leave a comment.Gregory G.
I arrived to find that they did not have the uhaul I requested after I was informed it would be available. I was forced to select a different sized uhaul. Upon entering the vehicle I noticed it was running on fumes and had to rush to the gas station. Upon return with the uhaul I attempted to enter mileage and fuel gauge level but was unable to because the system would not allow my values due to them being â€œout of rangeâ€. Although I had no fuel to begin with the website was requiring that I arrived w at least a quarter of a tank when I had none to begin with. For some reason it said the mileage I was entering was less than what I started with which is impossible. It was a horrible experience and completely stressful as I need to do a lot that day besides deal with this atrocious service!Michael M.
Customer did not leave a comment.Dominik K.
El sistema de apartado por line es muy bueno y el servicio de lo mejor , muchas gracias.Erik M.
Customer did not leave a comment.Duane N.
Very personable, thought of options for me to save, clear and concise on the details of the service.Hollyann L.
Customer did not leave a comment.carlos L.
Everything went according to plans.Duane H.
Good communication and friendly help.David T.
Customer did not leave a comment.Ryan W.
Very friendly staff. Van was very nice, clean, and brand new. Will definitely be using this location again with U-Haul.Blake N.
Very simple process, had the trailer attched and out the door in 20 min, the online sign up helped with the near pick up and goCurtis E.
Mark was great!!!!Louise M.
Customer did not leave a comment.Michael M.
I just left the keys in the drop box.Loretta W.
great customer service by employee MarkJohn V.
Customer did not leave a comment.Jeff M.
I chose to complete the contactless checkin option and was still directed inside to pick up my key. But there was no one inside so I had to wait for that person to come back. I wanted to avoid this very situation.Alison P.
Keep clean and free of bad smells.Francisco S.
The best place to rent highly recommended Mark is very friendlyMarvin S.
Customer did not leave a comment.Angelo K.
Customer did not leave a comment.Angi S.
THE DESIGN OF THE UHAUL RENTAL TRAILERS IS TERRIBLE. THE TRAILERS FISHTAIL REAL REAL BAD. EMPTY AND LOADED. HAD TO PULL OVER ON THE SIDE OF THE ROAD AND RESHIFT THE LOAD ON THE TRAILER. THAT IS NOT GOOD. I WILL NEVER RENT AGAIN. THE CLERK AT THIS LOCATION IS TOP SHELF, NICE AND HELPFULBradley L.
Customer did not leave a comment.David G.
Customer did not leave a comment.Gonzalo L.
U Haul did not provide the equipment we reserved, they were out of supplies we requested such as blankets, etc.Julie I.
Everything was excellent. No need to improve on anything.RICHARD S.
Customer did not leave a comment.ADAM H.
Customer did not leave a comment.ANDREW B.
I already recommended This location to 3 friends! The staff was amazing and very helpful. By far the best customer service I've had with U-haul in all the years I've used them. Thanks for being attentive and having the equipment clean.Marvin S.
Customer did not leave a comment.CRAIG B.
Customer did not leave a comment.VICTOR P.
Customer did not leave a comment.VICTOR P.
Check-out process was difficult for a less than technical old person. I had called before my scheduled pickup day and was told someone would be in the office on my schedule day/time. It was difficult to hear when driving on highway. Air leakage around windows made it sound like a wind tunnel. Very annoying.Terry C.
Jerome gave me and my husband horrible customer service. He refused to return our several phone messages we left. We had returned the truck because it wasn't going to be big enough for us. He didn't refund our $6500 (approx) for not using the truck to drive to TX. It took the area manager, Michael, to finally return our calls and refund our money on 1/17 about 2 weeks later. We are very very very upset with this situation. There's absolutely no reason for a manager like Jerome who's in charge of a uhaul to not return a call or send an email to let us know what is going on and how he's going to handle our situation. We expect uhaul corporation to clear up this matter with us and to ensure that it doesn't happen to others.sue B.
Customer did not leave a comment.Katelynn Z.
Customer did not leave a comment.Chris C.
The place has sporadic hours and does not have a sign when it opens or closes the app is awful doesn't work at all I will never be using U-Haul ever again the best way to improve the place is to get rid of the person who runs it!Jaden N.
Nothing, service was excellent Jerome was very helpful..Steven N.
Customer did not leave a comment.Brice S.
Customer did not leave a comment.Maira A.
Customer did not leave a comment.ALBERT O.
It would be nice to let the customer know ahead of time that the Van takes E85. We weren't informed and couldn't find a gas station that had it so we were charged the 27 dollars for gas. Disappointed in that. Other than that it was goodZachary C.
Everything was perfect! Thank you Jerome for everything!sheila H.
Customer did not leave a comment.ALAN D.
Customer did not leave a comment.MARIA G.
Mark was a great help.Duane H.
There was one spot for my trailer on the backside, I almost did not find it.Ted G.
Customer did not leave a comment.GABRIEL R.
Customer did not leave a comment.JOHN F.
Customer did not leave a comment.JORGE H.
Customer did not leave a comment.MICHAEL W.
Great customer serviceMIGUEL M.
Customer did not leave a comment.Janine F.
Customer did not leave a comment.RONALD S.
Friendly, very easy, and convenient! The store manager or clerk was very nice and explained everything throughly. Give him a raiseJIM D.
Mark was great, very helpfulWARREN N.
I have rented many trailers at this location and received great assistance each time.BENJAMIN B.
Customer did not leave a comment.Christian V.
The trailer we rented had a flat tire when we reached our location. It took one hour for the repair person to arrive and he had to change two tires because there was something wrong with another one. My time was wasted and I was very upset. This location needs to take better care of their equipment and check their equipment before letting it go off of their lot.Mayuri D.
Customer service very professionalâ€¦NORBERTO P.
Customer did not leave a comment.Darron I.
Nice family run business customer focusedMATTHEW S.
My first experience renting Uhaul. Will definitely return business, when I need it. Thank you, so much.MANNY D.
Customer did not leave a comment.ADONIAS L.
very easy Pick up location was greatjerome H.
I had a great experience with the team at Circle C Storage. They answered all of my questions and were able to add an additional day to my rental when some changes with my schedule happened. I would highly recommend them!KATRINA F.
Very friendly and quick.JAY T.
Customer did not leave a comment.ROBERT T.
I reserved the trailer for pickup at the Garden Grove location. I had to go to three different locations before being able to pickup my trailer. It was a huge hassle.DAVID R.
Customer did not leave a comment.CARLOS C.
Customer did not leave a comment.TAHANI C.
Customer did not leave a comment.RAYMOND B.