Customer Reviews for Circle C Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Circle C Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jose R.
Rating:

Nothing

Althea S.
Rating:

Everything was excellent.. everyone was very professional and helpful.

SHAWN D.
Rating:

Customer did not leave a comment.

PIETER D.
Rating:

Excellent service, went out of his way to accommodate my schedule. I will definitely be renting from this business location again! Thank you.

Michael M.
Rating:

I requested 2 furniture Dollies and 2 regular dollies and there were only 1 of each on the truck which extended the amount of work and time spent on the move.

Chet U.
Rating:

Customer did not leave a comment.

Thomas D.
Rating:

Location was closed at the assigned drop off time (mid-day Monday November 2). I had to use my own lock to lock the trailer to another piece of equipment to prevent its theft. Drop off site called me the next day to ask where was the trailer while it was sitting in plain view less than 75 feet from entry to site.

Brett F.
Rating:

Customer did not leave a comment.

TROY M.
Rating:

Customer did not leave a comment.

ROBERT S.
Rating:

Customer did not leave a comment.

TAI L.
Rating:

Customer did not leave a comment.

SUSAN L.
Rating:

Customer did not leave a comment.

AJAY S.
Rating:

Was in n out quick, doing the pre registration is the key.

Michael D.
Rating:

Customer did not leave a comment.

KYLE B.
Rating:

Horrible! Told the guy I didn't want the insurance, he still put it on anyway. Charged me for gas after I had drove 18 miles and put 15 dollars worth of gas in the Uhaul. When I returned it I asked for a receipt, he told me that I would have to wait until he was done. Not sure how I ever signed off on what he is saying. Make sure you get a receipt if you ever go back here.

MICHAEL W.
Rating:

Customer did not leave a comment.

Andrew G.
Rating:

Helpful and friendly.

Cara M.
Rating:

Customer did not leave a comment.

Charles T.
Rating:

the service was excelent!

Stephen H.
Rating:

Great service!

Benjamin B.
Rating:

The service was exceptional!

Daniel O.
Rating:

Friendly and great customer service by the gentlemen

Richard V.
Rating:

Customer did not leave a comment.

Jeff S.
Rating:

Great service by person who helped me!

Frank W.
Rating:

Customer did not leave a comment.

Brandon B.
Rating:

Very helpful and quick

David B.
Rating:

Customer did not leave a comment.

BRADLEY A.
Rating:

Customer did not leave a comment.

Paul L.
Rating:

Customer did not leave a comment.

SUZANNE G.
Rating:

Customer did not leave a comment.

James C.
Rating:

Awesome express service and employee was super nice!!

Sigfred F.
Rating:

Service was superb and very helpful. Very happy to recommending it and coming back.

Logan D.
Rating:

I had many issues with the app and support: 1. My original location had the 15' truck and keys ready, but the app didn't have it ready for me as the 24/7 share service, even though my records say that it was. 2. I called support and was on hold for 30 minutes 3. Then i has to get a smaller truck without my additional needed equipment at a different location 4. Then the application wouldn't let me upload a picture of the back of my drivers license and I had to call support again and upload it via the website. 5. This all delayed my move over 2 hours and was a pain. A partial refund for the inconvenience would be much obliged. 6. Also, the cab smelt like cigarette smoke and the glass in front of the odometer was super greasy.

David B.
Rating:

Very friendly and helpful staff at the location!

Eugene P.
Rating:

Customer did not leave a comment.

Ryan D.
Rating:

Great experience. Thanks again

LAURENT O.
Rating:

Customer did not leave a comment.

Isaias F.
Rating:

Customer did not leave a comment.

ERIC M.
Rating:

Customer did not leave a comment.

Joshua A.
Rating:

Overall everything was great and I appreciate everything that came my way thank you Jesus and God bless all of you uhaul family's

Ronald B.
Rating:

Good customer service

Sigfred F.
Rating:

The person helping me was so helpful and professional. Will definitely come back.

Bryan F.
Rating:

Customer did not leave a comment.

Jessica Q.
Rating:

Customer did not leave a comment.

Richard N.
Rating:

Customer did not leave a comment.

Neil D.
Rating:

I used the online check in and it was the quickest/easiest check in ever.

Rylan B.
Rating:

Friendly customer service and trailer ready to go. Can't ask for more.

Vivian L.
Rating:

Customer did not leave a comment.

RONALD A.
Rating:

Lower the mileage rate w

Barry F.
Rating:

Customer did not leave a comment.

James N.
Rating:

Customer did not leave a comment.

Clayton W.
Rating:

Location was changed morning of. Very frustrating and took us to a completely different city when our friends were waiting for us to help us move, but the man working was very nice and considerate even though I was very frustrated with the situation.

Maria R.
Rating:

It was close !! We leave equipment outside !!

Ryan M.
Rating:

Customer did not leave a comment.

Francis H.
Rating:

Customer did not leave a comment.

ashley E.
Rating:

Friendly and welcoming check in. Excellent experience overall from the pick up of the vehicle to the movers. My move couldn't have gone better.

john R.
Rating:

Customer did not leave a comment.

Anthony F.
Rating:

Customer did not leave a comment.

BAOTU N.
Rating:

Customer did not leave a comment.

Laura A.
Rating:

Customer did not leave a comment.

Hoyt D S.
Rating:

Had problems checking out using the U-Haul app. Jerome was very professional and helpful in our rental experience

MARGENE W.
Rating:

.

David M.
Rating:

Simple on-line reservation and check in. Jerome made it easy to pickup and drop off. Thanks

Todd S.
Rating:

Difficult to drop off trailer after hours; customers should be encouraged to put their drop off as far back in the driveway as safe and practical to allow room for later drop offs OR customer instructed to also be able to drop off after hours in the front parking lot (not just the rear lot).

John B.
Rating:

Have donuts and coffee while I wait.

Patricia T.
Rating:

Customer did not leave a comment.

Guankai Z.
Rating:

The store closed before 3:40 PM i believe by the time we arrived. It has only two normal parking spots for returns and one has been taken with 2 more customers returning... We just couldn't find a place to park our 15 footer with a towing trailer. And there is no personnel helping us on the equipment. Very unpleasant experience. People deserve a better return services after hours of long distance drive.

Bob William G.
Rating:

Better hours of operation

Bernardo L.
Rating:

Customer did not leave a comment.

Lane L.
Rating:

Customer did not leave a comment.

Roger L.
Rating:

Customer did not leave a comment.

Khalad A.
Rating:

Customer did not leave a comment.

Lucrecio T.
Rating:

They are so friendly

karen D.
Rating:

Jerome was really great to work with. He came out to the truck before giving it to me and walked around it inspecting it. He had me confirm the mileage and gas tank level, Which when I have rented before at other locations, no one has ever done. They have just handed me the keys and told me to check everything out before I drive away. It was just nice to have someone make sure that I knew what I was looking for and take the time to make sure that the information was right. He was just very knowledgeable, personable, and in general just did a great job. It was nice that he was efficient and I got in and out of there very quickly even though he spent some time making sure everything was good.

Ken L.
Rating:

Jerome's customer service was top notch. He helped me hook on the trailer and provided his expert advice on how to operate the trailer.

James B.
Rating:

This location is the best! They have always been extremely helpful!!

Olivia B.
Rating:

Great customer service and very helpful

Wade H.
Rating:

Customer did not leave a comment.

Pragnesh D.
Rating:

I picked up the Cargo Van on 6/25/20, 8.18am from this location. Jerome, the U Haul representative was wonderful. He quickly processed the documents, Walked the vehicle with us and we were on our way. Jerome was a great help.I returned the Vehicle at the same location on the same day, 6/25/20 around 3 pm with more fuel in the vehicle then I had initially received. The Equipment Dolly & the furniture blankets were also returned in side the Van. Van was driven about 101.8 miles in total when returned. I already received the final invoice with the final amount charged to my card on the file. Thank you very much.

Michael W.
Rating:

The decision by uhaul to use a person-free rental process is a major negative. I will not be recommending your company nor will i use Uhaul as long as you are using this system. Hire people and wear a mask and social distance rather than eliminate staff.

Ivan A.
Rating:

Customer did not leave a comment.

Robert M.
Rating:

Reservation was made to Placentia location, I was told of the change to Orange when I arrived, they had 2 trailers at Placentia, why the un informed last minute change to Orange?

Steven S.
Rating:

The self return seems a bit too long and requires to many pictures.

Francisco S.
Rating:

Customer did not leave a comment.

Francis I.
Rating:

Customer did not leave a comment.

Aaron W.
Rating:

The storage is what it is. But there was really great customer service and a cool interior.

kelly B.
Rating:

Great, professional and quick.

Quynh T.
Rating:

excellent experience. Very nice customer service. I definitely would rent again at this location should the need arise in the future.

Stephany A.
Rating:

The kindness of the person managing was wonderful. He was very helpful and went above and beyond. Thank you.

John D.
Rating:

Customer did not leave a comment.

annette Y.
Rating:

Customer did not leave a comment.

Eva L.
Rating:

Great service... especially with the Pandemic we are in.. I felt safe and comfortable moving and using U-Haul as a vendor! Thanks again

Tom S.
Rating:

Customer did not leave a comment.

Earlean G.
Rating:

Nada

Dan S.
Rating:

The gentlemen met me out front, directed me to a parking place and unhooked the trailer for me. Very friendly and helpful.

Julie W.
Rating:

Customer did not leave a comment.

Brad E.
Rating:

Customer did not leave a comment.

Steve S.
Rating:

Customer did not leave a comment.

Jason S.
Rating:

My furniture pads were not included in the truck. I need a refund for the cost of these.

tami S.
Rating:

helpful staff!!!!! they were terrific

No reviews have been submitted for this location.

Back
To Top