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Eric Teal
Customer Reviews for Clean Air Truck Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Picking up using the app is a pain experience and took forever to do. Actually working with someone to pick up the car is a lot smoother
Daniel AluDon't change anything..these employees are the absolute best..
Robert Denison JrO issues.!Truck was waiting for me. Clean. Manager was nice. Process seamless Highly recommend this location
Barry JonesLocation was super convenient, and site owner-operater was very knowledgeable and able to address my questions.
Brian EarlsThis process was outstanding from check in to turn in. The employees exceeded my expectations. They were professional, organized and extremely courteous. We will definitely use this location in the future and highly recommend them to my friends and family.
Ronald SchoenholzGreat location to do business with!
JAMES GALPINN/A
winston vazThis place is ALWAYS very helpful. I rented a truck 3 times in past 4 months. All the time it was very satisfying experience.
TUSHAR DABHINothing, the customer service at this location was above exceptional.
Tiffany BanksThe 2 guys were absolutely wonderful to work with. Appreciate ALL of their help!!!
Wesley HeffingtonPickup and drop off was quick and easy. Equipment was clean and excellent condition.
Jeff FLOMKeep up the good, friendly service
James EganAlways helpful, courteous, and intelligent service. Among the very best U-Haul locations.
Joe RacanelliHaving used uhaul services for many years I first time had a very very bad experience. I was given a truck that water leaks terribly when exposed to rain. It was a fully rainy day but anticipated that the truck will cover my items but it infact made all my items wet especially all my moving boxes and the valuable items inside.
Chandrababu PorankiThe app doesn’t work at all, but the guys at the location were great.
Scott MastleyGreat job
Mel HatzispirosI asked three times if my dolley was in the truck It wasn’t and I had to go buy one as I haul was closed
Seth Pagehave dancing girls in the lobby
Ron GeraneoThe app is incredibly hard to use
roy LUDVIGSENalways an easy transition from the time you get there to the time you pull out
Gene GarlandIt was a great experience. Very friendly staff.
Warren ReinsteinTruck was very clean, check out was fast
Philip LorenzNothing you guys are great!
OSCAR ROSASThe air only worked part time on the truck. Drove 8 hours with the window down The location was amazing.
james tucerThis rental was great, easy pick up and a great return.
John MackeyVery accommodating great to work with
Denise SmithThe representatives were all pleasant and helpful! The newer van was nice and surprisingly cleaner than rental vehicles typically are.
Brittany ParksThank you for an easy and painless experience that helped make our move less stressful. The customer service provided was top notch and everyone was so responsive. Questions were answered quickly and changes handled easily. Thank you so much!
jeanmarie hedgesLack of a truck, means I rent trucks (& vans) fairly often. My good experience with the good people at this Uhaul location, means I will, in all likelihood, rely on them exclusively.
GARY MOOREStaff was friendly and helpful. Quick in and out. Equipment was in good shape.
MARK ASHThe guys that work at this location were completely awesome. They came out when I pulled up unhooked the trailer put it away asked him if I needed to do anything they took care of everything for me. Very helpful.
Jonathan RussellInterior had an unpleasant odor when the heat was running
Luke LoudermilkThe vehicle I was given sounded really loud. It blew the engine on the way back to return the vehicle to the rental location leaving me stranded on the side of the interstate. Ensure equipment is ready for use with NO mechanical issue before renting!
Jason M BunnClean and neat vehicle. The front desk was great and it was a smooth process. Will definitely recommend this location to my friends!!
Balasubramanian GaneshanReservation was a big help, already in system and I was hooked and cleared in less than 20 min or less, thank you.
Mark ShroutThe owner is very helpful. Thanks
Yuri MamaevEs la mejor opción a mi al rededor su atención es muy amable y responsables!
JORVIS CHACINAlways friendly and kind everytime I rent from them. Love this location, highly recommended!
TONYA WIMBISHEverything was great and the gentleman on the counter was very helpful and professional. The process was very easy. Thank you
Lazaro EsquijerosaNothing to add...this is the 3rd or 4th time I've used this location. Great staff that is friendly and always there to assist
Marc MillerI have rented from this location before. They are great every time I go there. This location is not near my home but I would rather drive further to use their services as they are always really nice and friendly. I highly recommend.
Kathy Goodberlet**URGENT** NEED DIRECTION IMMEDIATELY ON HOW TO SUBMIT A COMPLAINT. ORIGINAL REQUEST WAS INSTANT AFTER THE INTIAIL TRUCK PICK UP IN CUMMING GA @ 6AM OFROM CLEAN AIR TRUCK RENTAL (3762) ON 12/19/23. PROVABLE NEGLIGENCE: NEED TO FILE FORMAL COMPLAINT AND DISCUSS REIMBURSEMENTS OF TROUBLE CAUSED.
Antoine BracyParking
WILLIAM BRANNENChristy with customer service went above and beyond to ensure we got exactly what we needed!!
Patricia KonietzkyVery easy & seamless process.
SCOTT MASONI use the location 2 times per year. The team there is awesome. That’s why I use this location.
BRYON OWENSThe representative who greeted me I the lot as I arrived was absolutely outstanding. Great job!
Dwight FierleI must say, having rented both a Ford van and a Dodge (Ram) van from you, I believe the Dodge to be a more suitable vehicle for my general needs. I will, hereafter, ask for one of those. GWM Cumming, GA
GARY MOORECheck in, check out was smooth and friendly.
Chris Schlehr