Customer Reviews for Columbia Falls Mini Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Columbia Falls Mini Storage LLC

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Ken B.
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Customer did not leave a comment.

Troy B.
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Ryan D.
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Brian M.
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Miriam B.
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Truck was old, shaking, the back latch did not work properly. Irresponsible U-Haul owner, renting a vehicle that was not fit to travel from Montana to North Dakota. We were two female travelers, they knew we needed a good reliable vehicle.

TUCKER P.
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KOOPER W.
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There was a hole on the roof of the box. And the drivers door don't close all the way

cliff P.
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The staff were very helpful. I was taken care of in a timely manner, staff are very friendly. Great experience!

HEIDI M.
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Eunice and Dave were great to work with, super helpful and nice!

Jodi H.
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I don't know how to rate the location - I have little experience to draw from and wonder what would average be? It was a place to park the equipment and seemed reasonably organized, but it was Sunday so we did not go into any facility or talk to anyone locally. The mobile check-in did not work very well - we ended up having to check in by phone and the return check-out did not work completely.

RAY B.
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William M.
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Very friendly staff !!!

James C.
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Walter K.
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Quite possibly the nicest staff I've encountered anywhere. Pam & Dave we're beyond helpful and my partner and I feel fortunate that we came across their facility. They made the tail end of our move, and storage needs, a breeze! A very welcomed relief at the end of a personally challenging move. If you're looking for Uhaul rentals and/or storage in the Whitefish/Columbia Falls/ Kalispell area, do yourself a favor and pay them a visit.

kim V.
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Everyone I dealt with were wonderful!!

Gib B.
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Everyone was very curtious & helpful. The truck was like new & the location was convineant . This is my 4th time with this location and the best experience of all other U-Haul locations I have worked with.

Chris E.
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Pam and Dave are awesome. Some of the best customer service you will find anywhere, and they helped make a difficult move much easier for us.

Jamee M.
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Preston C.
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John B.
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Large. Fast. Easy. Painless.

DAVID M.
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Ines V.
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24/7 Drop off location, and therefore no social contact with UHAUL representative and myself, as long as you have a smartphone and go through the self return equipment process, which is fairly easy. Drop off location was clearly marked.

David M.
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Jason S.
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DOUGLAS M.
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The agent at this location, Dave Dortch, was very unprofessional and a poor representative of your company. The trailer I reserved had not been prepared or probably even examined in who knows how long. The entire tread was missing from one tire(a huge safety issue), and he reluctantly substituted that trailer with another--which he tried to charge me more for--which was filthy inside. Mr. Dortch made light of that by stating, "hope you don't mind a little dirt." He didn't even offer to clean it for me. Reprehensible attitude. What can you do to improve?;revoke the franchise from Mr. Dortch and eliminate this location!

Gregory H.
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Dave D.
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Best Uhaul experience I've ever had. Great people at this location.

David D.
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Debbi H.
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Tracy T.
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Best customer service ever!! The people at Uhaul in Columbia Falls are so amazing, cheerful, helpful and kind..thanks so much.

Dustin S.
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Willard K.
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Aurora R.
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Love the main man there ... good people

Donna S.
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LAURA T.
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Excellent location!!!! Very helpful. Equipment was well maintained and in great condition.

Kevin A.
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David was Great!! They had my paperwork done in a few minutes and I was out the door doing my move! David has been with Uhaul for many years and his experience and insight is perfect for making sure your truck rental is a smooth , stressless interaction - 10 stars not 5!!! The Best!!!

Charles G.
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The air conditioning was not working and one of the wipers did not work. Need to inspect those things before it's rented.

Betty S.
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Allison T.
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Ines V.
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Michael N.
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Quick and efficient check-in.

john P.
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Jeffrey C.
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Jim B.
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john P.
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john P.
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One of the best Uhaul locations i've ever been to. I've rented from here several times. Always a great experience. The owners are super nice!

justin S.
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The best location I have been to as of yet.

Caitlyn F.
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Joseph M.
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Very helpful!

ron T.
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Theresa L.
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Emma V.
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Nothing it was easy. Close to home and the personnel were funny and helpful.

James M.
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Ellery S.
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Unable to rent uhaul in my hometown due to poor communication between main office and uhaul rental office. I had to go over fifty miles to rent a trailer and the service and rental trailer was excellent, quick and friendly service. I would highly recommend this uhaul dealer. Not impressed with online service at main office.

Maurice V.
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cyndi T.
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Easy ppl to work with. Very accommodating and professional. Clean office and equipment.

Russell S.
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ERIN B.
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thank you for being there and making it so easy!

Nickolas J.
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We did an after hours drop off. A very nice lady called me next morning, letting me know all was well. She promptly emailed me my final invoice. Excellent service and staff.

Mark M.
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Zachary P.
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Wendy H.
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During these trying times. There were not any employees at the location. I had dropped off part of the equipment off 2 days before the required date and now they are trying to charge me for extra days.

Bruce P.
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Bill M.
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Justin L.
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Dave was great, would definitely use again in the future!

Ron H.
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Only problem that occurred was new computer app that did not work. Info had be entered manually and wasn't sure that it worked until signature screen came up.

Erik D.
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Customer did not leave a comment.

DAVID M.
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We have always received great service at this location.

Tracie W.
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Stay just the way you are! Perfection, so helpful and soothing in what could be a stressful situation, thanks so much!

ROBERT S.
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Excellent customer service

Kathy B.
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Excellent service and quality people

Patrick S.
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This guy is awesome. Helpful and brief, so as to not waste time with chit-chat. Very friendly too.

Ben C.
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Customer did not leave a comment.

John H.
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Very friendly and accommodating, amazing service at this Columbia Falls, MT location!

Henry R.
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Callie H.
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excellent customer service!

Angela S.
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Drop off occurred at night, no one was there. Poorly lit for a night drop off. No easy place for parking dropped off truck without blocking one roadway around storage units.

Russell F.
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Ann S.
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Ryan C.
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The staff here is outstanding! I have had occasion to need a uhaul on a handful of occasions and always looked to rent from this location.

John M.
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We have used your U-Haul trucks twice and your service was excellent. We know what to expect. Your service was consistently good. Thanks.

Jo D.
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Offer car wash discount ... my car looked as messy as the trailer behind it.

Eric B.
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Very courteous and friendly. Love renting stuff at this location.

Shelly L.
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Always appreciate the local connection. Feeling personal service that they actually care about doing and me not feeling like just being a number. Thank you.

RICHARD C.
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Robart S.
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The staff at this location is top notch, very helpful and friendly.

ROBERT S.
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tony A.
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Duane B.
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Outstanding customer service. Keep up the good work.

Jeremy D.
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Great ownership at this location...

Joshua G.
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Brian P.
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Mark M.
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This is not my first rental at this site. The biggest reason I keep returning is friendly staff, clean equipment that is parked in an easy to get to for pick and return.

Brian P.
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Awesome service.

Hannah G.
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Customer did not leave a comment.

paul C.
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Dave Dortch was extremely helpful in determining the size of trailer that I needed. The assistant at the location was very professional and knowledgeable.

Pam R.
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Dave was helpful on hooking up the trailer. Very professional and precise. Took a picture of the hook up.

Peggy W.
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Very nice people to deal with, so helpful, made things easy

Philip G.
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Exceptionally nice and helpful people staffing this U-Haul location.

Deborah I.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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