I was overcharged over $700 for 8hours of use driving 30miles. It inconvenienced me greatly to have to wait for U-haul to fix this issue.tamba B.
Customer Reviews for Computor Zone
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
David was awesome!OSCAR F.
Customer did not leave a comment.bob R.
The cab was dirty and stunk as well as the back end.Carla P.
Customer did not leave a comment.JAMES M.
Continue the great work & service.rosa H.
Keep up the good workSilvia A.
Customer did not leave a comment.Dominique H.
Customer did not leave a comment.RONALD D.
Well let's see, He did not hook up the trailer I had to he did not do a walk around so I took pictures so I would not get blamed for any of the old damage. He never came outside to make sure it was right luckily I'm a truck driver and know how to do a pre trip. His tv is so loud with surround sound none of the costumers or I could hear him talk. He is a nice guy and I don't like doing this about people. The only reason I have said anything is to look out for your company if something happens you are responsible for everything. I know I used to own my own truck and it cost a lot of money just to start the truck up. Also I needed a trailer to fit a Yamaha Rino I was told they had it then I got there and they didn't so I drive 255 miles round trip for nothing because you did not have the right one after I was told u did? That was an extra 40 miles out of my way but I was unable to get one down there where I was going and then just drop it off at the 29 palms yard? So this was a complete waste of time and money I rented it for a reason and was unable to use it. I just pulled a trailer empty for no reason? I do like using your company and never had a problem and I do understand that people are moving like crazy. This was to be my boys 13th birthday gift and so I went ahead and purchased a trailer so I don't have to deal with this anymore. All I'm doing is looking out for your company for safety. Maybe you should send in someone under cover to make sure all is safe. Thank you.BRIAN G.
Wonderful experience!LISA W.
Dave was a great help and positive attitude he made me feel welcome and took care of what I needed very professional with others as wellJeffery T.
Customer did not leave a comment.MATTHEW C.
Good Customer serviceRaul M.
Customer did not leave a comment.MASSIMO B.
Customer did not leave a comment.JASON P.
To way expensive ðŸ˜¥ can be more affordableSILVIA P.
Everything was quick, convenient and easy.LARRY Q.
Customer did not leave a comment.STEPHEN R.
Customer did not leave a comment.sam C.
Super nice:)Patrick S.
Customer did not leave a comment.GREGORY F.
Customer did not leave a comment.Thavisab P.
Clean the cab of the truck. Garbage on the floor and in the console. Empty crushed water bottles In the door. And where the gas was supposed to be on 1/2 tank it was 1/8 underShawn M.
I had to go 1 1/2 hours away to get a trailer and the young man that helped me was so informative, kind and helpful. And I was very happy to even get a trailer for a one-way drop off and the trailer was an open one and perfect with the drop down to get my things on it better. Thank you young man for your help!!!Cheryl C.
Customer did not leave a comment.ZACKARY W.
The gentleman who helped me was really friendly an knowledgeable I will always use this location because of him thank youRiley H.
Customer did not leave a comment.bob A.
David was freaking awesome!! Loved the drop off location! He was helpful, super nice and so personable. Will absolutely recommend this location literally because of him.GUADALUPE C.
Rented trucks at 29 Palms many times for a year. Service is great and helpful.Kristine B.
I had an awesome experience with this location and the yucca valley location! Both matt (at this location) and Dave (at the yucca location) helped me out big time on a Sunday morning (let's be honest nobody wants to work on Sunday) and I can't thank them both enough for making my Uhaul experience a good one!Stuart H.
This was not the arranged pickup location. I had a 2 hour drive one way to get my equipment. Palm Desert location, the prearranged pickup location was absolutely no help. Wasting 4 hours driving put me in a compromising position as I had to be out of my rental. COMMUNICATION, uhaul would have been easy. I contacted Palm Desert twice to assure they knew of my reservation. Absolutely NO HELP!!!John C.
David, whom helped us, was very professional and personable. I am relieved to know an easy going service and personnel are at this U-Haul to count on! Made our move that much smoother. RAD!Raymond B.
This review is not for Computor Zone, which was great, but for Donna Metzger 3455 N Indian Canyon, Palm Springs where I made the reservation to pick up the truck. That location is a total joke run by incompetent fools. I made reservations two weeks ahead and confirmed twice for a 26' truck. At pick up they never had the truck or even tried to contact me in any way to let me know. I had to drive 120 miles out of the way to get the truck they had confirmed they had. What a waste of time and effortDeryl N.
Customer did not leave a comment.angela A.
Awesome service!!!Laurie B.
David was amazing and so quick with getting us checked out!!!! Thank you so much David for all your help, your awesome!!!!Lillian T.
Customer did not leave a comment.martina E.
Trailer door needs to be oiled, very difficult to roll up/downcarla P.
Customer did not leave a comment.Oshin A.
Great customer service. Super professional and friendly staff. Thanks! Michael.Michael C.
David was a lot of help! Great customer service and hospitality! Loved his entertainment room!GABRIEL D.
Customer did not leave a comment.Mark H.
Front desk worker doesnt wear a mask at all or even when asked. Makes racist and political remarks while talking with friends and family in front of guests. Place is run down and there is trash littered behind the building. The trucks dont get wiped down or cleaned in between customers. Normally this doesnt bother me, but during a pandemic, bare minimum guidelines of operation should be followed. If you want to catch covid and give it to your loved ones, thisnis the place to go!tony P.
Nothing , great service, clean equipment.gary H.
Customer did not leave a comment.steve B.
Customer did not leave a comment.Jaliyah M.
David was very friendly and accommodating. He went out of his way to ensure I got the best price for my rental. Pick up and drop off were seamless. I'd recommend this location to everyone because of him. The military community appreciates David.DANIEL R.
Customer did not leave a comment.John F.
The only issue I have is my location just switched ownership and did not initially have my reservation and the trailers they did have where in town only, which is not what I reserved. Luckily I was able to do that, if not it would have been a wasted reservation.Frank E.
great service,will be using them again soonjohn R.