Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I wish I could have picked up at the location specified when reserving our uhaul. I also wish we could have received the size uhaul we originally reserved.
There was no uhaul drop off box. The locked box they had was not locked at all. I had to take pictures to ensure they knew I dropped the truck and keys off. I was very uncomfortable with the whole exchange
