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Mark R.
Customer Reviews for Country Gardens
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The man was extremely rude. He was not helpful with my questions. I would not recommend Country Gardens to anyone!
Miranda M.No problems with Country Gardens, but Uhaul charged an extra day rent and insurance for the trailer, I was to drop off bu 3 pm 4/26, the trailer was dropped off at 245 pm, still was charged. Getting the runaround from location in Little River...help
Ricky D.Nothing. The staff was very friendly and helpful.
Charles L.Love doing business with the Country Gardens
Donnie H.Better notification if items will not be there and better customer service. The costumer service agent continued to reference other companies instead of trying to solve the situation that we were in! Horrible experience all around.
Brandon H.The equipment was in excellent shape and we had no issues at all with it. The managers in Roxboro and Texas were very cordial. The price for one way drop off I thought was not very reasonable. I will recommend UHAUL but as an alternative rental source but only because of the price.
Dennis G.Poor customer service. Not friendly and not welcoming
Tracy J.Exceptional & friendly customer service!!
Seka G.This is by far the best UHAUL location I have ever used. The customer service and ease of getting what I need is always top notch! I use this location for all of my UHAUL needs.
STACY D.He did a very good job! Thanks Jack capps
Jackie C.I have no complaints what so ever!
Charles B.1. Wear a mask!!! 2. Fill tires with air
Joan H.It's been 40 years since I last used Uhaul. The company has improved beyond my expectations. The equipment is excellently designed for the task and well maintained. Best of all, you had just what I needed.
Alfred K.EXCELLENT SERVICE!!!
Wanda O.Great location to rent!
Wanda O.The business was closed when my wife and father in law went to take the Uhaul truck to drop it off. They went around back since they couldn't find where to put the key to the truck and found two employees that were rude and not helpful. They just said they weren't open and pointed to a general location of where to drop the keys off at.
Darryl P.In and out no worries professional staff. Would use again.
Charles I.Outstanding service and help are very important. The U-haul representative displayed these qualities and even more such as returning phone calls. This was a 5 star trailer rental experience.
James D.Todd was great, very friendly and professional. made my "Military move" smooth and easy I will do business with this location again
greg S.Clean vehicle come see actual mileage on vehicles make sure put the correct gas mileage and clean vehicle instead of just renting them out and need to be sanitize the way it smell
Alvin J.By saling old trailers that can't be used any more by uhaul I'm willing to buy 2 trailer's
Michael B.Al was perfect.
Neil B.Another example of excellent help and service. This was an outstanding experience. I strongly recommend this team for moving or rental truck needs. Simply put, rent from U-haul. It is really great rental experience.
James D.Great place to rent.
Wanda O.Outstanding experience!
michael F.We have used Country Gardens before. Always neat, and the staff is always kind and helpful
Adam W.Great Location, Large parking lot with plenty of space to maneuver. Very friendly and quick place to pick up a trailer. They always have what I need in stock. Highly recommended location.
Daniel S.Local guy running a country lawn and garden shop. Very friendly, lots of space on the edge of town. Not the typical cramped little parking lot, Easy to maneuver to pick up and drop off trailers. Very convenient always has what I need for a last minute trailer rental. No need to own one when it's this easy. Highly recommended.
Daniel S.i really like this u haul location and the young man that helped was so nice and respectful.
Esther K.Make sure that the tire Straps are Well maintained on the car trailer it was hard using the straps by undoing them but tighting them on the car trailer straps was great
Michael B.Had trouble with return online after hours.
Richard N.Would not give us our CASH deposit of $100 back like the guy said that they would. They said we would get our deposit back by check in the mail and it would only take a week. WE STILL HAVE YET TO RECEIVE OUR DEPOSIT!!!!!!!!
Kristen W.Dropped off truck after hours dropbox easy to fine
James C.Keep up the great customer experience...thank you
Gary K.Owner gone out of town and the person inside admitted that she had no clue how to process Uhaul returns. I explained that it was unprofessional and she continue to argue with me as I walked out the door. Unbelievable!
MACKENZIE H.No introduction. Walked into facility and was told to just put the trailer over there with the others. This was no gentleman. We were two older ladies and we had to man handle the trailer to get it off of the hitch. He never came out to inspect the trailer for damage nor did he thank us for using u haul. Poor customer service. Would not recommend this u haul facility to anyone. VERY POOR CUSTOMER SERVICE
Angela C.None
Larry D.Very impressed!!
Jimmy A.None
Bryan A.Always rent from this location, friendly and very helpful staff.
Gary O.Sales Associates at this location should further explain rental process and truck operation more thoroughly. They barely went over everything and were too quick. Not friendly either. Truck was not in the best shape and these issues were not pointed out prior to rental. If I or my family need another U-Haul rental, we will be going to another location for services.
Brittany C.Country Gardens are the always the BEST!
WANDA O.