Customer Reviews for Country Gardens
(U-Haul Neighborhood Dealer)

617 reviews

590 Burlington Rd   Roxboro, NC 27573

(336) 599-5620

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(336) 599-5620

590 Burlington Rd
Roxboro, NC 27573

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: 12 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
3.0

The man was extremely rude. He was not helpful with my questions. I would not recommend Country Gardens to anyone!

Miranda M. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
3.0

Customer did not leave a comment.

Kelvin S. 
Rating:
5.0

No problems with Country Gardens, but Uhaul charged an extra day rent and insurance for the trailer, I was to drop off bu 3 pm 4/26, the trailer was dropped off at 245 pm, still was charged. Getting the runaround from location in Little River...help

Ricky D. 
Rating:
5.0

Nothing. The staff was very friendly and helpful.

Charles L. 
Rating:
1.0

Customer did not leave a comment.

Bernard K. 
Rating:
5.0

Customer did not leave a comment.

Monica J. 
Rating:
5.0

Customer did not leave a comment.

Gregg W. 
Rating:
5.0

Love doing business with the Country Gardens

Donnie H. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
3.0

Customer did not leave a comment.

Glendon G. 
Rating:
3.0

Better notification if items will not be there and better customer service. The costumer service agent continued to reference other companies instead of trying to solve the situation that we were in! Horrible experience all around.

Brandon H. 
Rating:
5.0

The equipment was in excellent shape and we had no issues at all with it. The managers in Roxboro and Texas were very cordial. The price for one way drop off I thought was not very reasonable. I will recommend UHAUL but as an alternative rental source but only because of the price.

Dennis G. 
Rating:
5.0

Customer did not leave a comment.

Audrey B. 
Rating:
3.0

Poor customer service. Not friendly and not welcoming

Tracy J. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Stacey P. 
Rating:
5.0

Customer did not leave a comment.

Carlos R. 
Rating:
5.0

Exceptional & friendly customer service!!

Seka G. 
Rating:
5.0

Customer did not leave a comment.

Seka G. 
Rating:
5.0

Customer did not leave a comment.

Brandon S. 
Rating:
5.0

Customer did not leave a comment.

George F. 
Rating:
5.0

This is by far the best UHAUL location I have ever used. The customer service and ease of getting what I need is always top notch! I use this location for all of my UHAUL needs.

STACY D. 
Rating:
5.0

Customer did not leave a comment.

Doris C. 
Rating:
4.0

Customer did not leave a comment.

Laura C. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

He did a very good job! Thanks Jack capps

Jackie C. 
Rating:
3.0

Customer did not leave a comment.

Jan H. 
Rating:
5.0

I have no complaints what so ever!

Charles B. 
Rating:
3.0

Customer did not leave a comment.

Rodney L. 
Rating:
4.0

Customer did not leave a comment.

Dylan D. 
Rating:
1.0

1. Wear a mask!!! 2. Fill tires with air

Joan H. 
Rating:
5.0

Customer did not leave a comment.

Teresa B. 
Rating:
3.0

Customer did not leave a comment.

Nicole S. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Pamela W. 
Rating:
5.0

It's been 40 years since I last used Uhaul. The company has improved beyond my expectations. The equipment is excellently designed for the task and well maintained. Best of all, you had just what I needed.

Alfred K. 
Rating:
5.0

Customer did not leave a comment.

Holly B. 
Rating:
5.0

Customer did not leave a comment.

Jackson N. 
Rating:
5.0

Customer did not leave a comment.

TERRY T. 
Rating:
5.0

EXCELLENT SERVICE!!!

Wanda O. 
Rating:
5.0

Customer did not leave a comment.

Timothy T. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Great location to rent!

Wanda O. 
Rating:
1.0

The business was closed when my wife and father in law went to take the Uhaul truck to drop it off. They went around back since they couldn't find where to put the key to the truck and found two employees that were rude and not helpful. They just said they weren't open and pointed to a general location of where to drop the keys off at.

Darryl P. 
Rating:
5.0

In and out no worries professional staff. Would use again.

Charles I. 
Rating:
5.0

Outstanding service and help are very important. The U-haul representative displayed these qualities and even more such as returning phone calls. This was a 5 star trailer rental experience.

James D. 
Rating:
5.0

Todd was great, very friendly and professional. made my "Military move" smooth and easy I will do business with this location again

greg S. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
1.0

Clean vehicle come see actual mileage on vehicles make sure put the correct gas mileage and clean vehicle instead of just renting them out and need to be sanitize the way it smell

Alvin J. 
Rating:
5.0

Customer did not leave a comment.

Freddy M. 
Rating:
4.0

Customer did not leave a comment.

Bryon D. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
4.0

Customer did not leave a comment.

Hezekiah B. 
Rating:
5.0

Customer did not leave a comment.

Anita C. 
Rating:
5.0

By saling old trailers that can't be used any more by uhaul I'm willing to buy 2 trailer's

Michael B. 
Rating:
5.0

Al was perfect.

Neil B. 
Rating:
5.0

Another example of excellent help and service. This was an outstanding experience. I strongly recommend this team for moving or rental truck needs. Simply put, rent from U-haul. It is really great rental experience.

James D. 
Rating:
5.0

Great place to rent.

Wanda O. 
Rating:
5.0

Outstanding experience!

michael F. 
Rating:
5.0

Customer did not leave a comment.

BARRY J. 
Rating:
5.0

Customer did not leave a comment.

Hassell B. 
Rating:
5.0

Customer did not leave a comment.

Electra H. 
Rating:
5.0

We have used Country Gardens before. Always neat, and the staff is always kind and helpful

Adam W. 
Rating:
5.0

Great Location, Large parking lot with plenty of space to maneuver. Very friendly and quick place to pick up a trailer. They always have what I need in stock. Highly recommended location.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Brian Z. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

Donald J. 
Rating:
5.0

Local guy running a country lawn and garden shop. Very friendly, lots of space on the edge of town. Not the typical cramped little parking lot, Easy to maneuver to pick up and drop off trailers. Very convenient always has what I need for a last minute trailer rental. No need to own one when it's this easy. Highly recommended.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

i really like this u haul location and the young man that helped was so nice and respectful.

Esther K. 
Rating:
1.0

Make sure that the tire Straps are Well maintained on the car trailer it was hard using the straps by undoing them but tighting them on the car trailer straps was great

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

Had trouble with return online after hours.

Richard N. 
Rating:
5.0

Customer did not leave a comment.

DENNIS O. 
Rating:
5.0

Customer did not leave a comment.

Angela A. 
Rating:
1.0

Would not give us our CASH deposit of $100 back like the guy said that they would. They said we would get our deposit back by check in the mail and it would only take a week. WE STILL HAVE YET TO RECEIVE OUR DEPOSIT!!!!!!!!

Kristen W. 
Rating:
5.0

Customer did not leave a comment.

April G. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Donald J. 
Rating:
5.0

Dropped off truck after hours dropbox easy to fine

James C. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Jason R. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Keep up the great customer experience...thank you

Gary K. 
Rating:
5.0

Customer did not leave a comment.

BETSY K. 
Rating:
1.0

Owner gone out of town and the person inside admitted that she had no clue how to process Uhaul returns. I explained that it was unprofessional and she continue to argue with me as I walked out the door. Unbelievable!

MACKENZIE H. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
1.0

No introduction. Walked into facility and was told to just put the trailer over there with the others. This was no gentleman. We were two older ladies and we had to man handle the trailer to get it off of the hitch. He never came out to inspect the trailer for damage nor did he thank us for using u haul. Poor customer service. Would not recommend this u haul facility to anyone. VERY POOR CUSTOMER SERVICE

Angela C. 
Rating:
3.0

None

Larry D. 
Rating:
5.0

Very impressed!!

Jimmy A. 
Rating:
5.0

None

Bryan A. 
Rating:
5.0

Always rent from this location, friendly and very helpful staff.

Gary O. 
Rating:
3.0

Sales Associates at this location should further explain rental process and truck operation more thoroughly. They barely went over everything and were too quick. Not friendly either. Truck was not in the best shape and these issues were not pointed out prior to rental. If I or my family need another U-Haul rental, we will be going to another location for services.

Brittany C. 
Rating:
5.0

Country Gardens are the always the BEST!

WANDA O. 
Rating:
5.0

Customer did not leave a comment.

Danny B. 
No reviews have been submitted for this location.

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