Customer Reviews for Country Gardens
(U-Haul Neighborhood Dealer)

683 reviews

590 Burlington Rd   Roxboro, NC 27573

(336) 599-5620

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(336) 599-5620

590 Burlington Rd
Roxboro, NC 27573

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: 12 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Refund de money back could the truck on no good shape have no oil

Walter T. 
Rating:
5.0

Customer did not leave a comment.

Curtis F. 
Rating:
3.0

I think it would be helpful to have some type of locking system or one time code lock on the back of the truck. We left our blankets and handtrucks inside the truck as instructed and we were very nervous about leaving expensive rented equipment in an unmanned parking lot. On the up side - this lot was great to drop off - it had tons of space to drive a 26' truck.

Scott H. 
Rating:
5.0

Everything was just right !

Shameka C. 
Rating:
5.0

Customer did not leave a comment.

Tomeka N. 
Rating:
5.0

Customer did not leave a comment.

Ehtel M. 
Rating:
3.0

Had problem getting in the locked box. First time accessing the lock. Took approximately 15 minutes to get it open. Might want to have specigic instructions on line how to access the lock.

Roland J. 
Rating:
5.0

Friendly and helpful. great ambassadors for the brand.

Michael A. 
Rating:
2.0

Be more friendly. Associate was very nonchalant.

Kenya P. 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
1.0

The windshield wipers were not good, the steering needs tightening and the transmission was slipping. It needs some work before renting again.

GERALD F. 
Rating:
5.0

Customer did not leave a comment.

GABRIELLE L. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE J. 
Rating:
5.0

Customer did not leave a comment.

SAUNDRA W. 
Rating:
4.0

Customer did not leave a comment.

BARRYKEVIN Y. 
Rating:
4.0

Customer did not leave a comment.

CAROLYN H. 
Rating:
5.0

Customer did not leave a comment.

Konstantine O. 
Rating:
4.0

Customer did not leave a comment.

EDWIN Y. 
Rating:
5.0

I have no complaints on my experience. My trip could not have worked out any better than it did.

KENNETH L. 
Rating:
5.0

Customer did not leave a comment.

ZEEVY M. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
4.0

Nothing everything went ok will be back

CLARENCE F. 
Rating:
5.0

Very kind people.

Vinson C. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE G. 
Rating:
5.0

reserving on the internet or online is cheaper than in the same place

KEVIN A. 
Rating:
5.0

The BEST Uhaul rental EVER@

WANDA O. 
Rating:
5.0

Well knowing what the price is as soon as the rental is returned would help not having to sit and wait on an e-mail to know how much you spent would be nice. Otherwise, I'll be coming back again when I need a rental.

TEDDIE M. 
Rating:
5.0

Customer did not leave a comment.

Christina P. 
Rating:
5.0

Customer did not leave a comment.

LATOYA H. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN C. 
Rating:
4.0

The wind shield was very dirty

LINDA L. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN L. 
Rating:
5.0

This was exactly what we needed. The staff was extremely helpful!

KELLY S. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY M. 
Rating:
5.0

Customer did not leave a comment.

Graham D. 
Rating:
5.0

Equipment worked perfectly. Todd at the dealership was very helpful. Would rent a UHaul here again.

CRAIG K. 
Rating:
5.0

No improvement needed. The representative was personable and informative. Pleasant.

DWAYNE F. 
Rating:
5.0

Customer did not leave a comment.

RENITA W. 
Rating:
5.0

I was very please with my experience with U haul

RONNIE A. 
Rating:
3.0

Need to make sure air conditioner works and middle seat doesn't move when the truck puts on brakes.

AMANDA S. 
Rating:
5.0

Customer did not leave a comment.

Jerrod H. 
Rating:
4.0

The attendant wasn't very friendly but he was very business oriented.

Gregory D. 
Rating:
5.0

I just wish the hours were longer because I had to really rush after work to get there on time to rent it and to return it

Linda S. 
Rating:
5.0

The gentleman that I helped me with this trailer rental was amazing. He was fast, on time, and very personable. This will be my new go to rental place. To bad all locations are not like his.

Thomas A. 
Rating:
4.0

Customer did not leave a comment.

Vivian B. 
Rating:
5.0

Customer did not leave a comment.

Vivian H. 
Rating:
4.0

Customer did not leave a comment.

Hudson B. 
Rating:
5.0

Inside of truck was not clean but the outside was.

Tanya B. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Add a ramp for the truck bed.

Ashley B. 
Rating:
5.0

My truck broke down and I needed a truck ASAP! It was so easy and fast Of course Country Gardens has the best customer service in Person County

Rebecca B. 
Rating:
5.0

The clerk was courteous and nice and very helpful!! The size truck I ordered was not there, so I got a size larger for same price!! A big thank you!! Would recommend to any one needing to move!!

Donald I. 
Rating:
5.0

Customer did not leave a comment.

Anjail M. 
Rating:
5.0

Customer did not leave a comment.

Julie M. 
Rating:
5.0

Very happy with my experience. Staff was very friendly and helpful. I will use again if I need a truck.

Charles L. 
Rating:
5.0

Customer did not leave a comment.

Kathleen K. 
Rating:
4.0

Customer did not leave a comment.

Angela W. 
Rating:
5.0

Customer did not leave a comment.

Samantha J. 
Rating:
5.0

Customer did not leave a comment.

Blake N. 
Rating:
5.0

Customer did not leave a comment.

Jonathan T. 
Rating:
5.0

Customer did not leave a comment.

Sigrid P. 
Rating:
5.0

Friendly staff,had trailer ready to go. Quick and easy.

LEO L. 
Rating:
3.0

I was shocked when I saw the fuel charge of $29.75 on my bill since I only drove the truck 19 miles for a local move. I was told when I picked up the truck that I would be charged $4 per gallon if I did not refuel the truck. Since I was tired at the end of the move, I didn't stop at a gas station and thought I wold be charged $8 at the most for fuel based on your webpage estimate of mpg for this truck. If you are being up front on the amount of gas I used, then the truck needs to be repaired since the reality is that I only got about 2.5 mpg. I will recommend you to anyone doing a move but will tell them to watch out for a ripoff on fueling charge.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Todd T. 
Rating:
5.0

Customer did not leave a comment.

BRIAN S. 
Rating:
5.0

Our Uhaul location is always helpful with our moving needs!

Dolores C. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
3.0

The man was extremely rude. He was not helpful with my questions. I would not recommend Country Gardens to anyone!

Miranda M. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
3.0

Customer did not leave a comment.

Kelvin S. 
Rating:
5.0

No problems with Country Gardens, but Uhaul charged an extra day rent and insurance for the trailer, I was to drop off bu 3 pm 4/26, the trailer was dropped off at 245 pm, still was charged. Getting the runaround from location in Little River...help

Ricky D. 
Rating:
5.0

Nothing. The staff was very friendly and helpful.

Charles L. 
Rating:
1.0

Customer did not leave a comment.

Bernard K. 
Rating:
5.0

Customer did not leave a comment.

Monica J. 
Rating:
5.0

Customer did not leave a comment.

Gregg W. 
Rating:
5.0

Love doing business with the Country Gardens

Donnie H. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
3.0

Customer did not leave a comment.

Glendon G. 
Rating:
3.0

Better notification if items will not be there and better customer service. The costumer service agent continued to reference other companies instead of trying to solve the situation that we were in! Horrible experience all around.

Brandon H. 
Rating:
5.0

The equipment was in excellent shape and we had no issues at all with it. The managers in Roxboro and Texas were very cordial. The price for one way drop off I thought was not very reasonable. I will recommend UHAUL but as an alternative rental source but only because of the price.

Dennis G. 
Rating:
5.0

Customer did not leave a comment.

Audrey B. 
Rating:
3.0

Poor customer service. Not friendly and not welcoming

Tracy J. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Stacey P. 
Rating:
5.0

Customer did not leave a comment.

Carlos R. 
Rating:
5.0

Exceptional & friendly customer service!!

Seka G. 
Rating:
5.0

Customer did not leave a comment.

Seka G. 
Rating:
5.0

Customer did not leave a comment.

Brandon S. 
Rating:
5.0

Customer did not leave a comment.

George F. 
Rating:
5.0

This is by far the best UHAUL location I have ever used. The customer service and ease of getting what I need is always top notch! I use this location for all of my UHAUL needs.

STACY D. 
Rating:
5.0

Customer did not leave a comment.

Doris C. 
Rating:
4.0

Customer did not leave a comment.

Laura C. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

He did a very good job! Thanks Jack capps

Jackie C. 
Rating:
3.0

Customer did not leave a comment.

Jan H. 
Rating:
5.0

I have no complaints what so ever!

Charles B. 
Rating:
3.0

Customer did not leave a comment.

Rodney L. 
Rating:
4.0

Customer did not leave a comment.

Dylan D. 
No reviews have been submitted for this location.

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