Great experience. Friendly, polite customer service. Easy to get in and out location. Quick and easy truck rental, as it should be. Thank you!
TIMOTHY C
Customer Reviews for Covey Cafe
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jose has a great cafe, but he is very lax at taking care of U Haul customers. I think he needs more training.
Clarke YNo signage or indication of where to get keys. Manager wasn't on-site to get me keys. U-haul made it right by getting me into a truck that had keys in a lock box, but it was an hour and a half past the reservation time by the time I got another truck. Customers of the cafe were parking where the u-haul equipment was and blocking access to the trailers and trucks.
Michael HPotholes scraped my car when leaving. Key didn’t fit in receptacle.
Ryan W