Customer Reviews for Crash Collision & Repair
(U-Haul Neighborhood Dealer)

21 reviews

190 Schumanns Beach Rd   New Braunfels, TX 78130

(830) 218-2000

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(830) 218-2000

190 Schumanns Beach Rd
New Braunfels, TX 78130

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

On the U-Haul app and in store they said I could drop off over night and confirmed a late drop off but had some random guy try and stop me from returning the U-Haul because he said over night drop off was not allowed. then charged me for a late return free. Also didn't have the utility dollie after charging it towards my service charge.

Allyson R. 
Rating:
5.0

Customer did not leave a comment.

amy O. 
Rating:
3.0

truck was dirty. mud all over the floorboards. The original location in the town I needed it was moved to another town for pick up. This took an additional 30 min.

Jerry Lex W. 
Rating:
5.0

Kayci helped me so much turning my rental in! Very friendly staff.

DANIEL T. 
Rating:
5.0

Customer did not leave a comment.

Bruce C. 
Rating:
5.0

Customer did not leave a comment.

Amber W. 
Rating:
5.0

Customer did not leave a comment.

Burel S. 
Rating:
3.0

Customer did not leave a comment.

Jessica G. 
Rating:
5.0

Customer did not leave a comment.

morgan W. 
Rating:
5.0

Customer did not leave a comment.

DANIEL W. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Staff was great-very helpful. I would check with U Haul Customer Service, though, because they said this location had moving pads and accepted after hours returns, when they didn't and do not.

Jeff I. 
Rating:
5.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Danke schön

Felipe G. 
Rating:
5.0

Customer did not leave a comment.

Lyle C. 
Rating:
2.0

The pick location was great and drop off was scary but easy. The process of actually getting what i reserved thru traffic control got confusing but they helped me out along the way and made sure i was satisfied.

Heather K. 
Rating:
4.0

Customer did not leave a comment.

MARTIN M. 
Rating:
5.0

This is a very honorable business with good and friendly service. I will recommend them to my relatives and friends.

Weldon E. 
Rating:
4.0

Very hard to access

John N. 
Rating:
4.0

Better contact info. Had to wait and get help from neighbor in the area.

Jose S. 
Rating:
5.0

Customer did not leave a comment.

Vicente G. 
No reviews have been submitted for this location.

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