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TAMARA P
Customer Reviews for The Real Auto Spa LP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
While the customer service team was courteous and helpful. The site manager provided a poor customer service experience. The individual was not on site. The location of the actual U-Haul office for the site is not identified. Again, Lailani who ultimately help me get my rental after an hour of trying was the only reason I might consider using U-Haul again for any of my family's moving requirements.
Courtney DThe worst customer service i have experienced at any U-haul location. I was overcharged for mileage excessively due to negligence of the person who failed to do their job properly. This location should be closed if it continues to operate like thais.
Princess DFraudulently added safe trip of $15 to my account yesterday
Afolabi IThe truck was filthy and I waited 45 minutes before I got my keys. 1/10 would not recommend !
Joseph G