Customer Reviews for Dabco Logistics
(U-Haul Neighborhood Dealer)

483 reviews

632 W David St   Morton, IL 61550

(309) 263-2880

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(309) 263-2880

632 W David St
Morton, IL 61550

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Jennifer B. 
Rating:
5.0

Thank you for your prompt attention to my need. All was perfectly handled.

ED R. 
Rating:
5.0

Customer did not leave a comment.

Roger B. 
Rating:
5.0

Customer did not leave a comment.

Brycen F. 
Rating:
5.0

Customer did not leave a comment.

Scott J. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
3.0

Customer did not leave a comment.

Mike H. 
Rating:
4.0

Customer did not leave a comment.

REX P. 
Rating:
5.0

Customer did not leave a comment.

katina C. 
Rating:
5.0

Customer did not leave a comment.

Stephan V. 
Rating:
5.0

Great staff!

Michael W. 
Rating:
4.0

Suggest location review fuel status before renting as this caused problem at time of rental.

JAMES L. 
Rating:
5.0

absolutely outstanding these folks went out of their way to help and find my best options

brian D. 
Rating:
5.0

Things went so well we were a le to return the truck on Saturday at 11:50am everyone was great at the time of pickup thank you for everything

PAUL M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

Alexis C. 
Rating:
5.0

Customer did not leave a comment.

Cathy R. 
Rating:
5.0

Customer did not leave a comment.

Jody I. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
5.0

After hours drop off, N/A

DANIEL B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN D. 
Rating:
5.0

Very helpful. Polar opposite of pickup location.

DANIEL W. 
Rating:
3.0

Customer did not leave a comment.

Joseph M. 
Rating:
4.0

Customer did not leave a comment.

KEVIN K. 
Rating:
4.0

Everything went great. Lady that helped me was very nice, friendly, and knowledgeable.

Stephen T. 
Rating:
3.0

Customer did not leave a comment.

David F. 
Rating:
5.0

The ladies at the pickup were very helpful and explained the charges with my long term rental very well. Very helpful and nice when picking up the trailer.

JEFFREY L. 
Rating:
5.0

Customer did not leave a comment.

HARRY V. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY B. 
Rating:
5.0

Having more furniture pads available

ANGELA E. 
Rating:
5.0

Customer did not leave a comment.

JOEL T. 
Rating:
5.0

Very good customer service. Will come back again. Thanks!!!

COREY T. 
Rating:
4.0

Customer did not leave a comment.

Robert D. 
Rating:
4.0

Customer did not leave a comment.

JOY T. 
Rating:
5.0

Customer did not leave a comment.

blank A. 
Rating:
5.0

Everything was exactly as expected and the representative at this location was friendly and very helpful. Excellent service! Thank you!

Philip C. 
Rating:
5.0

Customer did not leave a comment.

ELIJAH M. 
Rating:
3.0

Lady was rude

SELENA C. 
Rating:
5.0

Customer did not leave a comment.

Donald G. 
Rating:
1.0

Extremely rude employee in Morton. I was supposed to pick up 5 minutes from my parents home but ended up being forced to drive an hour round-trip just to get the equipment. This change was made last minute.

HALEY ANNE L. 
Rating:
5.0

Customer did not leave a comment.

Michael I. 
Rating:
5.0

Customer did not leave a comment.

Timothy J. 
Rating:
3.0

It went pretty smooth.

Corlyn G. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

More inventory available.

THOMAS M. 
Rating:
5.0

Fast, friendly and professional!

john T. 
Rating:
5.0

Great experience!

KURT E. 
Rating:
5.0

Will recommend 👍 Thanks .. Pete

PETE R. 
Rating:
5.0

Carrie answered all my questions and was very professional.

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
2.0

A little disorganized. Cost me an hr of time that i could have gotten my day started, just standing waiting for her to get the paperwork fixed.

chris S. 
Rating:
5.0

Employee came in on Sunday morning and made transition quick and easy. Thank you

DANIEL G. 
Rating:
5.0

Customer did not leave a comment.

ROGER G. 
Rating:
5.0

Great friendly staff

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

DUSTIN J. 
Rating:
5.0

Customer did not leave a comment.

CASEY C. 
Rating:
5.0

Customer did not leave a comment.

MISTY S. 
Rating:
5.0

Customer did not leave a comment.

Brian J. 
Rating:
4.0

All good

BRADLEY B. 
Rating:
5.0

Customer did not leave a comment.

ALLEN R. 
Rating:
5.0

Customer did not leave a comment.

JIMMY T. 
Rating:
1.0

I was expecting $40 per day or $80 charge but instead was almost $300 because she left out the mileage charge.

CHRISTOPHER D. 
Rating:
3.0

I drove less than 12 miles, just needed to move a truckload of lumber to storage not far from the rental store. I didn't perceive a change in my gas tank, so didn't stop to fuel. I was surprised to see I was charged for 3 gallons of fuel. That's pretty terrible gas mileage!!! 3 gallons for less than 12 miles driven. I didn't say anything because it wasn't worth my time. I will not be using this location again and will actively dissuade people from using it. There are other options, both in terms of location and rental companies.

DEJAN M. 
Rating:
4.0

No problems whatsoever.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

BRENDA W. 
Rating:
5.0

Customer did not leave a comment.

PAULA S. 
Rating:
5.0

Superior Customer Service, Thank you

Donna B. 
Rating:
5.0

Customer did not leave a comment.

PAUL L. 
Rating:
5.0

Everything went smoothly...

FLOYD B. 
Rating:
4.0

Customer did not leave a comment.

Sarah B. 
Rating:
1.0

The person running the place with her rhinestoned jeans was super condescending. Simple answers were shot at me with with an irritated tone. I will not go back there. Parking lot is on gravel, got my brand new 80k truck super dirty. Location was great and in town the only plus.

Jimmy T. 
Rating:
5.0

Customer did not leave a comment.

Erin D. 
Rating:
5.0

Very friendly, wouldn't change a thing.

Lori S. 
Rating:
5.0

This location was exceedingly good to work with. Can't say enough about how supportive, transparent, and how nice the truck was. This was one of the best rental experiences I've ever had.

RON J. 
Rating:
5.0

Customer did not leave a comment.

JOANNE M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD P. 
Rating:
5.0

Customer did not leave a comment.

donald C. 
Rating:
5.0

Very pleasant ladies and gave me the information to report the pickup location and our experience Great Staff

Vincent B. 
Rating:
3.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Great service!

Cristin R. 
Rating:
5.0

We dropped off after hours but lot was roomy and dropbox visible and readable.

Brett H. 
Rating:
5.0

N/A

Mike P. 
Rating:
5.0

Customer did not leave a comment.

gary M. 
Rating:
4.0

The truck was not clean inside the cab. We brought it home and immediately wiped it down. The windshield was so covered with bugs that it was difficult to see out. It was also very hot in the area where you had to stand to complete paperwork....no ventilation. The woman that helped us from the office was excellent.

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Dolly P. 
Rating:
5.0

Have more customer service representatives on the phone to assist when there are issues.

BRANDON U. 
Rating:
5.0

Customer did not leave a comment.

MARTHA D. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA H. 
Rating:
5.0

Customer did not leave a comment.

L S. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Everyone done well and was very pleasant

ANDY W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
3.0

Cannot comment as the location was closed when I dropped the trailer off.

Brian R. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
3.0

I didn't use the utility cart and fueled the truck to the level when I picked it up and was charged for both above the amount I should have been. Don't care for the process of getting and returning your equipment and would not recommend you.

henry O. 
Rating:
1.0

The uhaul website would not process my location so I couldn't do mobile pick up or return. I returned the truck a day early but the online return system wasn't working so I was charged an extra day and a processing fee. In addition, the truck was old and dangerous to drive. Brakes and steering would go out at times and the entire truck felt like it was going to fall apart. Last, one of the ladies at the front desk was extremely rude to me and her coworker. Overall this was an awful experience that did not make my move any easier.

Luke P. 
Rating:
5.0

Everything was great, pick up was easy. Friendly people.

debbie D. 
Rating:
1.0

$236 Dollars!! When you guys said it was $39 to rent. $1.19 a mile. What a rip off. Hope you go out of business.

Christopher T. 
No reviews have been submitted for this location.

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