Customer Reviews for Dale Lieunghs
(U-Haul Neighborhood Dealer)

1,035 reviews

1933 Lathrop Ave   Racine, WI 53405
(@ 20th St)

(262) 633-7505

Location Hours

  • Mon: 10:15 am - 2:30 pm
  • Tue: 10:15 am - 1:15 pm
  • Wed: 10:15 am - 2:30 pm
  • Thur: 10:15 am - 1:15 pm
  • Fri: 10:15 am - 2:30 pm
  • Sat: 8 am - 12 pm
  • Sun: 8:15 am - 11:15 am
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed

Services at this Location:

Contact Us

(262) 633-7505

1933 Lathrop Ave
Racine, WI 53405
(@ 20th St)

Services at this Location:

Location Hours

  • Mon: 10:15 am - 2:30 pm
  • Tue: 10:15 am - 1:15 pm
  • Wed: 10:15 am - 2:30 pm
  • Thur: 10:15 am - 1:15 pm
  • Fri: 10:15 am - 2:30 pm
  • Sat: 8 am - 12 pm
  • Sun: 8:15 am - 11:15 am
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Stephen K. 
Rating:
5.0

when i went to use the Truck i noticed it wasn't at 1/2 a tank like they said it was, guess it was my fault for not telling them right away.

Gilbert B. 
Rating:
3.0

Customer did not leave a comment.

Tara C. 
Rating:
5.0

Customer did not leave a comment.

Cynthia B. 
Rating:
5.0

Nothing wrong Everything Perfect

Pedro R. 
Rating:
5.0

These 2 women are awesome nothing bad I can say maybe open more hours

Jose R. 
Rating:
5.0

Customer did not leave a comment.

christine V. 
Rating:
5.0

The employees are very helpful and friendly at Dale Lieunghs Uhaul.

John N. 
Rating:
4.0

Customer did not leave a comment.

David E. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER P. 
Rating:
1.0

I would not rent from here ever again, their hours were inaccurate, no one answered phones and when I made the drop off I wasn't charged even though I already had used my debit card to make the reservation. A full week passed and I had to track them down to make the payment manually.

Kelvin W. 
Rating:
4.0

Have the proper sized trailer at the pick up location for us when requested. The woman at the pick up location was awesome and very knowledgable.

Kim P. 
Rating:
5.0

Customer did not leave a comment.

ramiro R. 
Rating:
5.0

Customer did not leave a comment.

Kerry D. 
Rating:
4.0

Customer did not leave a comment.

Charlene W. 
Rating:
3.0

Customer did not leave a comment.

Leslie H. 
Rating:
4.0

Customer did not leave a comment.

Rick K. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
1.0

Give customers contracts

Rachel R. 
Rating:
5.0

Customer did not leave a comment.

Nicole H. 
Rating:
5.0

Customer did not leave a comment.

lisa R. 
Rating:
4.0

Moblie drop off wasnt providing correct information for me to drop off my u haul truck at set location

James B. 
Rating:
5.0

The two ladies working were very efficient. I was in and out in 15 minutes including hook up time. An outstanding experience.

Jeremy L. 
Rating:
5.0

Customer did not leave a comment.

Lorraine C. 
Rating:
3.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

June H. 
Rating:
5.0

Great customer service !! No improvements needed.

Sandra H. 
Rating:
5.0

Customer did not leave a comment.

Leslie H. 
Rating:
5.0

The check in process was very smooth until I tried to upload the photos showing the van was clean. It failed twice until I attached 1 photo. I hope this was enough.

Stan W. 
Rating:
5.0

Great customer service

Dadra L. 
Rating:
4.0

Customer did not leave a comment.

JUNE H. 
Rating:
2.0

This location did not have any hand trucks Had to travel 7 miles to find one If locations are not gonna have them they should be customers should be told in advance

MARGARET I. 
Rating:
5.0

Customer did not leave a comment.

Bruce G. 
Rating:
4.0

Customer did not leave a comment.

Dan K. 
Rating:
5.0

Not much , the service was prompt they had the right equipment. Nice people to do business with.

Steven D. 
Rating:
5.0

friendly and had the equipment i wanted

Gail P. 
Rating:
3.0

Customer did not leave a comment.

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

Jeremy L. 
Rating:
3.0

I will not use Uhaul in the future not will I recommend Uhaul.

DEBORAH H. 
Rating:
4.0

Na

Jodie R. 
Rating:
5.0

Easy to set-up for use and easy return.

Cameron E. 
Rating:
5.0

Customer did not leave a comment.

michael M. 
Rating:
5.0

I have used U Haul for over 20 years. I have never had to drive 25 min south 25 min back to my place and pack up. I then drove 30 min south to unpack. There was a U Haul station less than a mile from my house. It was ridiculous. I will NEVER do this again. I will use anyone else. Your attendant on the other line could have cared less. Absolutely horrible customer service.

Paul J. 
Rating:
4.0

Staff was very helpful and interested to make sure I had what I needed

Terence V. 
Rating:
4.0

Everything was great

William M. 
Rating:
5.0

Customer did not leave a comment.

Jonathon L. 
Rating:
5.0

Perfectly great experience. No problems whatsoever. The women inside were always friendly and helpful with my million questions. I'll use them again for sure.

Todd H. 
Rating:
5.0

Customer did not leave a comment.

Sally M. 
Rating:
4.0

Customer did not leave a comment.

Catherine Ann L. 
Rating:
4.0

Customer did not leave a comment.

NICOLE B. 
Rating:
3.0

Everyone seemed helpful. I notified the dealer that the tire on the trailer may have issues with air.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Stacy K. 
Rating:
5.0

Customer did not leave a comment.

Gavin S. 
Rating:
5.0

Customer did not leave a comment.

Isabel L. 
Rating:
5.0

They are always so nice. My go-to place when I need a trailer!

Joseph F. 
Rating:
4.0

Customer did not leave a comment.

Kathleen R. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
4.0

Customer did not leave a comment.

Jennifer P. 
Rating:
5.0

It was a top rated!!!!

Kathryn W. 
Rating:
5.0

Customer did not leave a comment.

Oscar R. 
Rating:
5.0

No suggestions. Great rental experience!

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Cameron E. 
Rating:
5.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

The staff was really nice and everything

James H. 
Rating:
5.0

You ladies were great

Tina H. 
Rating:
5.0

Customer did not leave a comment.

Hannah C. 
Rating:
4.0

Customer did not leave a comment.

Jeffery C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer O. 
Rating:
5.0

Best U-haul dealer in Racine, WI. Agents are well informed and great to work with. Recommend them without hesitation!

Linda C. 
Rating:
5.0

Customer did not leave a comment.

John N. 
Rating:
5.0

You guys are great I took more time then I thought and the price was still a great price for the time I had the vehicle thanks a lot

Marquan W. 
Rating:
5.0

Customer did not leave a comment.

Constance N. 
Rating:
4.0

Customer did not leave a comment.

David E. 
Rating:
5.0

Customer did not leave a comment.

Donald W. 
Rating:
5.0

Customer did not leave a comment.

Jeno S. 
Rating:
3.0

I rented a 6X12 utility trailer to pick up a lawn mower that was 65 inches wide. The trailer was 6x12 but the ramp and opening were only 4-1/2 Feet wide. I couldn't use the trailer and had to return it. I went to Sunbelt rental and rented a trailer from them. Why make a trailer that's 6x12 with a 4-1/2 ft. ramp? Makes no sense.

Timothy L. 
Rating:
4.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Roger S. 
Rating:
5.0

Customer did not leave a comment.

MARTHA R. 
Rating:
5.0

Customer did not leave a comment.

Andrea V. 
Rating:
5.0

Customer did not leave a comment.

Andree B. 
Rating:
5.0

Customer did not leave a comment.

April E. 
Rating:
5.0

Customer did not leave a comment.

Francis V. 
Rating:
5.0

Friendly and professional

Eric T. 
Rating:
5.0

Customer service was EXCELLENT😊

Stacy N. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

need bigger trailers.

Jerome H. 
Rating:
5.0

Customer did not leave a comment.

stephanie B. 
Rating:
5.0

I have rented several u hauls over the years, and have never been disappointed.

Richard F. 
Rating:
5.0

Customer did not leave a comment.

ROGER L. 
Rating:
5.0

This was the second place I had to go. First I was sent to Zion, IL. The trailer that they gave me had a broken brake line and a busted leaf spring. They had us hooked up. If my husband had not seen this we would have left with it. This delay cost me an extra day. It will be my last UHaul rental.

PATSY G. 
Rating:
5.0

Very helpful and friendly place to rent from.

John N. 
Rating:
5.0

Great service. I accidentally reserved the wrong trailer and she fixed it for me.

Jason P. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
4.0

Customer did not leave a comment.

Johnny W. 
Rating:
2.0

Lady walked out and didn't help even at closing. Self pick up is a disaster and some could be done beforehand. The truck had no air conditioning nor air for front in 90+ degrees.

Nathaniel M. 
Rating:
3.0

Easy pick up with mobile ordering. But keys weren't in the lockbox, I was lucky we picked up while store was still open

Kayla Z. 
Rating:
4.0

Customer did not leave a comment.

Daniel K. 
Rating:
2.0

Customer did not leave a comment.

Melissa N. 
No reviews have been submitted for this location.

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