Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The rates, not pleased with what i was quoted , When returned the price doubled. Not at all pleased with the price I've been charged.
The offered Great Customer Service & were Super Nice!!
Everything went exceptionally well. Don't have any idea on how or what could be improved. I have rented from uhaul several times over the years and never had any issues.
Vey unorganized. Got a call the day before saying they over booked the truck. Asked if we could have it back in less than 24 hrs (5pm-8am), so the other booking could have it. I wasnt pleased about that, but they rectified the issue and got us our own truck. They also overcharged for dolly...and they didn't have the appliance dolly I desperately needed and requested online. They did refund for the overcharge, but we dropped both our washer and dryer because we didnt have proper Equipment.
I had a 9 am pick up which I confirmed the day before. I was told to call when I was on my way because the saner auto is closed so I did. I arrived at the location no one was there and I had to wait for someone to come a little over 30 mins later.
The location was not the best looking place. Old and run down. The people were very nice and helpful but just not the kind of place I would send my wife to pick something up.
Danner's staff was great.They are the best.
Great guy
Their customer service was exceptional! Really helped me out that day.
It took a while to get the paper work together. The lady did not know what she was doing. They had no dollies or blankets. I ended up buying them at the tool store
Took a while to get rental. Approx. 45 minutes.
Certainly professional service and equipment as always. Will always trade with this company Thanks!
