The manager at this location was verbally abuse both in person and over the phone I dropped the trailor back 1 day early and asked for my deposit back as I had payed in cash at which point he got very defensive with me telling me be does deal with returning deposits then after that I had to drive back to Alabama where I found out 2 weeks later he still hadn't checked the trailor I rented in so it had been sitting in his yard with it still showing that I had posetion of it thankfully the uhaul office back in alabama was willing to help me but when she called down there to find out what was going on the owner than again got loud and aggressive to her I would never use his service again and i highly suggest no one ever use his services again.Gary C.
Customer Reviews for Darnell Morgans Landscaping LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very unprofessional, we were rescheduled to pick up our truck a town over, was supposed to be Saint Augustine they had us pick up the truck out in Hastings. When we showed up to pick up the truck nobody was at the location to give us the keys, and it was in the middle of the hood. When the U-Haul representative came out to give us the keys he couldn't find the keys. Once we finally got the truck open it was dirty and there was a beer can in it.Gretchan B.
I ordered from a uhaul location near me and was redirected to one 25 miles away. And when I got there at my appointment time, they weren't even open. I found this very unprofessional. If U-Haul knew I was heading over, they should have either given me an update or got the truck and brought it to the location requested. It threw off a very tight schedule and I was not happy. Thank goodness the U-Haul in Hastings was very accommodating. They deserve much of the credit, opening early and pulling up information quickly. Happy with the location. Not with U-Haul.Daniel P.
Didn't look like a u-haul center.its in a neighborhood.dirt parking.JOHN L.
Customer did not leave a comment.CATHY B.
Mr. Darnell was the best! We will recommend him as the goto Uhaul man. He was informative, very helpful and kind. Thank you, Dusty and SamanthaSamantha S.
i was looked after very wellPeter T.