Wonderful amazing professional people to work with
Mircho M
Customer Reviews for Darrells Maxi Muffler
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great, helped with pricing!
SHAWN DEverything was great
JOHN MGentleman on the phone friendly and helpful with drop off instructions.
Elizabeth GEvery thing went smoothly and uncomplicated. Darrell was very helpful with the whole process. Recommend Both locations, Tawas City and Oscoda, ready and willing to help and get you on the road quickly.
EDWARD TThe older gentleman at the counter was so very kind and a pleasure to work with. What an asset to the Uhaul name.
Amy PDarrell and his staff are excellent folk! Highly appreciated their assistance and courteous customer service delivery. Super nice and very knowledgeable. Happy holidays!
JOHN BDarrell himself helped me and was very nice and helpful.
SANDRA RI got there at 4:53 and they didn’t want to acknowledge my presence because they wanted to go home. Three grown men, very pathetic.
Linda JGreat to deal with
JEFFREY SDarrell is efficient and great to talk to! Would rent from there again and refer him to others for all of his services.
Donald GDarrell is always helpful and takes great care for me when I’m renting a U-Haul.
TIMOTHY PLack of Cruise control on cube van
DOUGLAS WIt was a holiday weekend so no one was available plus I dropped it off after hours
Peter CDarrell was very friendly & helpfully in getting us the trailer we needed for our move downstate. A+ U-haul outlet in Tawas, MI
gregory aParking is a little chaotic, but the staff was friendly and helpful getting the trailer hooked up.
Derek MJust a small comment about cleanliness. Mom’s attic in our 20 footer was dirty. That would have been nice if it were clean.
Kris KParking area not paved.
Jay KThank you!
CANDACE RThey was very helpful friendly and informed very nice people to meet
David SIn and out in "no time".
WILLIAM BKey cur poorly resulting in difficulty unlocking and starting truck.
Stephen GThe pullout ramp was extremely short and my brother fell multiple times trying to go up and down it at such a high angle. Most ramps are longer so the ramp isnt a falling hazard. Making this known would be good to know before renting this truck.
Amanda BFriendly kind and helpful!
Rebecca EThey are always friendly and helpful
Paul WThe owner was very helpful and nice very good.
Brian KMake the website easier to check out when at the dropp off location. I went over my miles by 7 miles and the website would not let me check it back in. Very frustrating as my credit card was already on file for the purchase
Pamela MJust miles away from my destination - great service center - cannot say thanks enough!
BILL IDarrel’s was great, nice people and very helpful, was in and out quickly
Elmer LDrop off process was fast and efficient!
Lori SThe whole overall experience was amazing!
William PAnother great rental experience at Darrell’s Maxi Muffler. Friendly, knowledgeable and helpful staff.
Mark KPeople were very nice. Made the process easy.
jay hFriendly and knowledgeable staff. Great rental experience. Will definitely rent from this location again!
Mark KDarrel’s Muffler was great. The online reservation system was confusing .
gary dThey were Great
Jerry PGreat experience.
daniel vDarrell was so accommodating to us. We had a last minute change and needed a bigger trailer. He had one that was going out the following morning and was kind enough to take us at our word that we would have it returned by the end of the day, which we did. We had recently moved to the area and didn't know anyone. It was such a small town kindness that we really appreciated. Thank you Darrell!
Susan KGreat customer service. Knowledgeable and helpful staff. I would definitely rent from them again.
Mark KThere was dirt on the outside of the vehicle which I don't really mind but the website asked me if it was clean and said that there would be a charge if it wasn't returned clean. Also the cupholder was broken.
Justin BDarrell’s is a excellent location. Staff is super friendly and professional. I would recommend this location to everyone. Very pleased.
Kent TN/A
Frank PComputer training
Jack WThey were very helpful with the equipment. They made the process very easy.
Thomas RThey were friendly and accommodating. The equipment was ready when I arrived.
Bruce L