Customer Reviews for Darrells Maxi Muffler
(U-Haul Neighborhood Dealer)

462 reviews

1201 S US Hwy 23   Tawas City, MI 48763
(@ Townline Rd)

(989) 362-0672

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed

Services at this Location:

Contact Us

(989) 362-0672

1201 S US Hwy 23
Tawas City, MI 48763
(@ Townline Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Two thumbs up!!

Kyle T. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

JAMES ARTHUR B. 
Rating:
5.0

Customer did not leave a comment.

Richard A. 
Rating:
5.0

Customer did not leave a comment.

JOHN JAMES S. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY M. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY PAUL K. 
Rating:
5.0

Nothing. The owner of the location was very helpful and courteous.

RICHARD EARL H. 
Rating:
3.0

The uhaul was not very clean but they were polite

MARJORIE LYNN H. 
Rating:
5.0

Customer did not leave a comment.

DREW LEROY D. 
Rating:
5.0

Everyone here was super helpful and accommodating. Thank you for making my move as painless as possible!

CHASE HUNTER B. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY GLENN B. 
Rating:
5.0

Darrell 's is knowledgeable helpful and kind. All learing of the equopment uses were reviewed. Safety was reviewed, lights and equipment checked for operation.

TIMOTHY JOHN O. 
Rating:
4.0

Customer did not leave a comment.

NORBERT LEONARD W. 
Rating:
5.0

Excellent service, no problems.

PATRICK MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Kerry N. 
Rating:
5.0

Very friendly staff! Very organized in the pick up and delivery!

JODILYNNE H. 
Rating:
5.0

Customer did not leave a comment.

Martin J. 
Rating:
5.0

Customer did not leave a comment.

DON WILLIAM S. 
Rating:
3.0

I wouldn't recommend using the trucks, they cost to much. But trailers are definitely worth it.

MICHELLE ANNE B. 
Rating:
5.0

Great experience at a difficult time in our lives.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
3.0

Customer did not leave a comment.

Jeremy Z. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Thomas N. 
Rating:
5.0

Customer did not leave a comment.

Joseph R. 
Rating:
5.0

Very friendly people at this location. A+

JOSEPH PETER M. 
Rating:
3.0

When I pulled in there were cars and trucks everywhere no room to navigate and park trailer to turn .

Linda C. 
Rating:
5.0

Customer did not leave a comment.

deborah B. 
Rating:
2.0

Was charged for an extra day when dropped off a day early

Brian V. 
Rating:
4.0

Allow the trailers to be more accessible. It was difficult even trying to drive into the driveway due to where the large trucks were parked.

Amy G. 
Rating:
4.0

Returned the vehicle at night and dropped the keys to the drop box. They did email me confirming their receipt which was good.

Gregory-Francis- S. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Wonderful customer service. Very fast and efficient. They made it very easy to rent the trailer.

Richard T. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

Rodney P. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Lee C. 
Rating:
5.0

There were only 22 moving pads when we ordered 2 dozen/24 pads. Great service,clean truck, friendly customer service

Christopher C. 
Rating:
3.0

Customer did not leave a comment.

mary ann W. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
3.0

Customer did not leave a comment.

carol R. 
Rating:
5.0

Customer did not leave a comment.

Michelle R. 
Rating:
5.0

Customer did not leave a comment.

Matt T. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
4.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Friendly service!

Ronaldrussell S. 
Rating:
5.0

They met me as I drove up and removed the trailer. I was greatfull as I have a compromised immune system

LINDA C. 
Rating:
5.0

Was very kind and the disc mount was very fast thank you.

William P. 
Rating:
5.0

Need to fix the fact that in the past couple of years I have rented 3 times from you and each and every time my credit card gets stolen. If you could fix this you would've great........

Jamie S. 
Rating:
5.0

Helped us alot and great customer service.

Alex H. 
Rating:
5.0

Customer did not leave a comment.

Debra M. 
Rating:
5.0

Wonderful Customer Service. I would not change a thing about my rental, I was upset and frustrated from another incident that happened prior to me calling Darrell's Maxi Muffler in Tawas City and they were fantastic at putting me at ease, which allowed me to do what I was there for, renting a moving truck, a car carrier and an appliance dolly.

martha W. 
Rating:
5.0

I was exceptionally pleased with the customer service that I received from Darrell's Maxi Muffler/U-Haul rental. They were so helpful getting me on the road. I would not hesitate to recommend this location with the kind, friendly staff.

martha W. 
Rating:
4.0

Customer did not leave a comment.

Jaime T. 
Rating:
5.0

Awesome people

Adam S. 
Rating:
5.0

Customer did not leave a comment.

JODY P. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Nathaniel G. 
Rating:
5.0

Again , simple drop off. Quick exchange.

Haroldgordon B. 
Rating:
5.0

Thank you

Rosario P. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
4.0

Customer did not leave a comment.

Lindakelley H. 
Rating:
4.0

Customer did not leave a comment.

Bradylee G. 
Rating:
5.0

Customer did not leave a comment.

Stevenharold L. 
Rating:
5.0

Reserving on the U-Haul website was difficult. Site added services that we were not intending on having. Frustrated on being pressure sold on options not needed. Not sure we will rent this way again. Was treated very well at the pick up location.

Paul A. 
Rating:
5.0

Customer did not leave a comment.

Kevincharles C. 
Rating:
5.0

Customer did not leave a comment.

Wendysue H. 
Rating:
4.0

No problem at all.

Rich T. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
3.0

Customer did not leave a comment.

antono B. 
Rating:
5.0

Very friendly people and handle my rental quickly.

William S. 
Rating:
5.0

Customer did not leave a comment.

Terrydavid S. 
Rating:
5.0

We dropped off on Saturday and were closed.

Jim C. 
Rating:
5.0

Customer did not leave a comment.

William E. 
Rating:
5.0

Customer did not leave a comment.

Donald H. 
Rating:
4.0

Customer did not leave a comment.

JOYCE K. 
Rating:
3.0

location is great for us & daytime service is good. just a little dark for nighttime dropoff.

Lindy B. 
Rating:
5.0

Customer did not leave a comment.

Tim C. 
Rating:
3.0

Give all prices and costs upfront so the customer is well informed of all fees and extras that they will be paying for because some people may not have extra cash on them and then end up stuck and disappointed like I was.

Shanaisse K. 
Rating:
4.0

Customer did not leave a comment.

Jen G. 
Rating:
3.0

Customer did not leave a comment.

Rita B. 
Rating:
5.0

Customer did not leave a comment.

Rickey H. 
Rating:
5.0

Customer did not leave a comment.

Peter S. 
Rating:
5.0

I don't know the gentleman's name that checked us out and got us set to go, but he was extremely professional, cordial, friendly, and helpful. Truly an asset to this location.

Robyn C. 
Rating:
5.0

Customer did not leave a comment.

Colleen Z. 
Rating:
5.0

Customer did not leave a comment.

Donald D. 
Rating:
4.0

Customer did not leave a comment.

JASMINE L. 
Rating:
3.0

N/a just dropped off.

ALYSSA C. 
Rating:
5.0

Friendly and informative, we would defiantly use this location again! DARRELL was a great guy..

charles A. 
Rating:
5.0

Customer did not leave a comment.

Lynette S. 
Rating:
2.0

there was no designated place to park truck

timothy L. 
Rating:
4.0

Customer did not leave a comment.

David M. 
Rating:
2.0

Customer did not leave a comment.

dannielle H. 
Rating:
5.0

the trailer was solidly built and towed very well. pick-up was a breeze.

Carlton W. 
Rating:
5.0

Customer did not leave a comment.

Craigg D. 
Rating:
5.0

Customer did not leave a comment.

Andrea B. 
No reviews have been submitted for this location.

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