Customer did not leave a comment.Douglas H.
Customer Reviews for David Motel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Michael R.
Very friendly and accommodating. Would recommend the online check-in optionâ€¦ everything went fast and smoothly once we arrived onsite. Great equipment overview. Thanks, Brian! Would definitely rent from this site again.Lester B.
Customer did not leave a comment.Bruce B.
Customer did not leave a comment.Richard A.
Very unhappy I reserved it 3 months in advance and then 48 hours before my date U-Haul tells me to go to another location over an hour away. Then the truck roof leaked on my stuff cause it was raining. U haul should give me money back to keep my business for the future. I have rented several times and will be doing more in the future but not with U-Haul unless I get some refundJason W.
Make absolutely sure the lights work before!Jessica B.
Customer did not leave a comment.Ronny C.
Better availability of rental units. This area is lacking in car hauling trailers. I know of several instances where friends couldn't locate a car hauler near here. Also provide a larger trailer for light trucks.blaine A.
They were very helpful, and equipment was there on the date requested. Thank youJames B.
When I picked up the truck it was over 3 qts low of oil.john I.
Mary Joy was of more help than any rental associate I've ever had. You can tell she really cares and is immediately ready to go over and above.John I.
Customer did not leave a comment.BRIDGET S.
When I arrived, the trailer was not at the location. It had been returned to another location about 10 miles away. Corporate U-Haul, who we called to figure out what happened was not very helpful or understanding. That needs to be fixed.George T.
Promise to keep reservations. My location was moved 3 timesPatrick S.
Merry was super helpful! recommend this location 100%!Annie G.
Site not very vehicle friendly to pick up trailersRYAN L.
Customer did not leave a comment.Susan M.
The equipment could be used in the snow. Recommend you DO NOT rent these in this area in the winter. I still had to pay for the equipment rental even though I could not make it to the moving place. I had the equipment on the road for less than a 1/2 hour. I got stuck in the parking lot of the rental location both leaving and returning.Robert K.
If the renter drives less miles than originally entered when securing the rental be sure to charge them for actual miles driven not the estimated.Kari O.
Customer did not leave a comment.Adny D.
More flexibility in the pickup and drop-off hours.Jennifer S.
Woman in charge was extremely slow, rude, and didn't know how to do a number of things on the checkout. My checkout took 45 minutes, and still wasn't correct, and I finally gave up. Pickup hours are also very limited and inconvenient.Jennifer S.
Wonderful experience! The U-Haul agent and her family were extremely helpful, prompt, efficient and I would recommend them to everyone.
Have a trailer crank, i hurt my backeric D.
Customer did not leave a comment.ALEX H.
Mary Joy was amazing!!! She was so helpful! My drop-off location was originally this location and it got changed without me knowing because this location was full. She still found a way to let me drop off the truck at this location which I appreciated! It saved me an extra 20 miles and also saved me a ton of time! Thank you so much! I appreciate it more than you know!!Sarah H.
Nobody to help, equipment hard to get at,car dollies missing piecesVicky R.
Have a jack on the trailer hitch or one available, especially for the enclosed trailers as they are very heavy to lift and get on a hitch.Amanda B.
I was supposed to drop the truck off at the UHaul in Durand WI. When I got there they said that the no longer do UHaul. There is little cell phone coverage in this area so it took me forever to get a hold of UHaul to find out where I could drop of the truck. This was supposed to be a one way trip but because of this it turned out to be a round trip. UHaul needs to have an updated list of locations, so for this reason I have to say the service was poor.Robert T.
Very satisfied.Steve AND Sher M.
The trailer did NOT have a tongue jack so once it was loaded you were not unhooking it from your vehicle.Jay K.
Customer did not leave a comment.Michael T.
Customer did not leave a comment.Holly T.
Customer did not leave a comment.DAVID G.
Customer did not leave a comment.RALPH H.
Customer did not leave a comment.Seriana H.
Customer did not leave a comment.Peggy C.
Customer did not leave a comment.JILL H.
Customer did not leave a comment.Michael S.
Very pleasant to work with and I will recommend them.John C.
Customer did not leave a comment.Steve M.
Customer did not leave a comment.Jeff O.
Customer did not leave a comment.Jeff O.
Rental Pick up was great, nice people, no issue. However, you scammed me into thinking my pick up was in Eau Claire WI. Your confirmation process is purposely deceptive, misleading and frankly fraudulent. I will be sure to tell everyone I know about your scam. A little honesty goes a long way.Steven W.
Customer did not leave a comment.susan A.
Customer did not leave a comment.DALE M.
Customer did not leave a comment.Sheila D.
Customer did not leave a comment.CASANDRA B.
Customer did not leave a comment.Daniel S.
Really nice people!Daryl L.
Customer did not leave a comment.SHAWNA K.
Very helpful for the situation that we had. And yes we will use them again, personally..... NOT the 800 number!!!!!!!!GAYLENE S.
Customer did not leave a comment.ROBERT M.
Customer did not leave a comment.ALLYN M.
Customer did not leave a comment.BRENT H.
The truck had no AC. It made noises upon starting up to move. The Differential went out before arrival of destination. You need a place where there are people to check out the trucks that have a knowledge of the vehicles.DARRELL N.
Customer did not leave a comment.Cheryl B.
Customer did not leave a comment.JOHN I.
Customer did not leave a comment.ANNE T.
Customer did not leave a comment.Jeremy B.
It would be nice if the websites could be set up so that each location show in real time what actual trucks are available, rather than having you choose a truck, reserve it, then get a call telling you the truck you want isn't available. Seems like everything is integrated enough that this is feasible.JAMES P.
didn't have the trailer that we needed so we had to upgrade to a truck that cost more than what we would of payed for a trailer not very happy with u Haul David's hotel lodge was wonderful and tried everything for us uhaul is horribleBrandon M.
I had no problems at all with the service, the managers of the property were very friendly and helpful, and the equipment (6x12 trailer was clean and in excellent condition. Signed Kenneth P. Kelly from Ellsworth, WI. Now living in Nashville, TN.KENNETH K.
My move was to River Falls, WI - there is a U-Haul location in River Falls, but I was unable to choose that location for my return of the equipment and was required to deliver it to a town 12 miles away. I was lucky that I had people available to follow me to Ellsworth to pick me up, otherwise this could have been a very difficult situation for me.DEBRA B.
Customer did not leave a comment.TED G.
Customer did not leave a comment.rick H.
Customer did not leave a comment.Ted G.
The only reason I am saying YES to recommending this location, is the fact that Male half of David's Motel, was a perfect gentlemen and went way out and beyond his duties to help me get the proper wiring connection for my truck in order to have lights for the 6x12 enclosed trailer that I was renting. But as far as the Female half...well put it this way, I'll be nice and just say I would never do business with them again if I have to deal with the Female half of David's Motel. God Bless you.KENNETH K.
drop off worked great. man was excellent to work with. already recommended UHAUL to my four sons and other people.BILL C.
Good experience. Easy to pick up and drop off.Mark K.
Customer did not leave a comment.PETER B.
Customer did not leave a comment.Shilo N.
I live in New Richmond. I reserved the truck 30 days in advance. I preferred a close location. The David Motel was not a close location.CHUCK D.
Customer did not leave a comment.PHILIP G.
Customer did not leave a comment.WARREN V.
Inside of cab was not bad but i did not vacuum the stuff fromtje previous renter the truck drove niceKEITH S.
The trailer leaked in the rain. No reflection on either location.KAREN L.
Customer did not leave a comment.CINDY G.
Customer did not leave a comment.MARK M.
Customer did not leave a comment.GARY P.
Customer did not leave a comment.JEFF M.
Customer did not leave a comment.ERIC V.
Customer did not leave a comment.MARK Q.
Customer did not leave a comment.Clark T.
Customer did not leave a comment.CHRISTI P.
Customer did not leave a comment.STACY H.
Customer did not leave a comment.CINDY T.
DEBATE over 44 cents over in mileage! Seriously....walked back and forth about four times, bantered, claimed my card didn't work (it did, the guy didn't seem to know how to run a credit card), it was unbelievable. DO NOT keep this guy.....MARY R.
Customer did not leave a comment.KATELYN H.
Did not see anyone. Simply unhooked trailer and was on my way.RICHARD W.
They didn't seem knowledgeable.HEATHER S.
Customer did not leave a comment.Beth B.
Customer did not leave a comment.mike M.
Nothing! Everything was perfect and very, very reasonable as far as pricewiseSharon P.
It was not made clear to me that there was a limit on the number of miles I was allowed to drive the vehicle. I was charged for the miles driven.DAVID G.
I was under the impression that the pick-up site would be within 20 miles of my home and David Motel is a little over the 20 miles. The people at David Motel were wonderful to deal with!KEVIN L.
DON'T LIE !!!!!!!!!!!!!!!!patrick A.