This location was fine, no complaints about finding it or returning the vehicle. Any negatives are on the Uhaul end of things. It took an hour to check out the vehicle. Location settings on, the website did not prompt for additional permissions. Called support, mentioned the app. Additional verification needed including a contact who they called from a different number than they meassaged would be calling. This was all in addition to pick up location being changed an hour or so before scheduled time. So not only did it add time to retrieve and return the vehicle, it took forever to actually pick up the vehicle. There was no warning that self serve pick up can take time. It would have been nice to at least have a guide presented, or maybe even frontload some of the process. It was obvious this would be self serve since the business locations were closed. After finally getting the vehicle, it was fine. Vehicle was clean, drove well, and vehicle return was extremely straightforward. It would be nice if it was easier to find a way to estimate how much fuel to put into the vehicle before return. I could only find the contract/receipt for this information once, and I couldn't zoom in to actually read what it said. You have an app, you know what vehicle I had, you could easily have gas estimator function built in.Jason B.
(U-Haul Neighborhood Dealer)
Hager City, WI 54014
- Mon–Fri8 am–5 pm
- Free towing inspection
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Hager City, WI 54014
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- 3.5 Average Customer Rating
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your internet suck it toke my just about the same time to check it out was to use the trailer for a couple of hoursbrad C.
Great customer service!! Thank you!!Nancy H.
Super friendly. They did the drop off procedure for me and it was greatly appreciated.John B.
I rented an appliance dolly and 2 dozen packing blankets that were not with the truck and there was nowhere to get them. Truck had numerous scratches down both sides and check engine light was on. There is a sign on the dash that says to set the parking break whenever you leave vehicle and whoever delivered the vehicle didn't set the brake.Tom S.