Customer Reviews for Discount Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Discount Storage

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James D. on

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paul S. on

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alvaro C. on

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At first it didn't look like a rental location, but the owner was very friendly and cordial which made the whole pick up time fun for the children.

roberta W. on

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nothing, everything was as it should be, I will rent from this location again

Werner J. on

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Jennifer M. on

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fantsia L. on

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He need faster computer and a fast wait time for the printer

Troy H. on

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Desi J. on

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Michael R. on

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Paul with Uhaul was fantastic!

Rebecca K. on

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Location itself is run down and very dirty, the uhaul trailer was fine. It was like a local hangout with people just sitting around smoking and socializing. U hauls are randomly parked and not easy access.

David B. on

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Great place and service

Judith A G. on

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Truck could have been updated with cruise control.

Giuseppi T. on

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Paul was awesome

Charmaine H. on

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courtney A. on

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Sarah J. on

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ANGELA R. on

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Salvador M. on

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Angel C. on

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Francois E. on

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Paul S. on

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U-Haul trucks are the best, by far better then any other

Donald M. on

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Great customer service, friendly place. Will rent from here again.

COREY H. on

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Vicente O. on

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paul S. on

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U-Haul Trucks and Trailers are always so clean and dependable that I would never use any other.

James C. on

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Paul is always accommodating, friendly, and he takes personal interest in making sure the rental is safe and satisfying for his customers.

Erin B. on

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This is the best location to rent. Friendly and SUPER helpful.

Rafael R. on

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david S. on

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I would recommend this location to anyone who is looking to rent a truck. Great service very professional.

Giuseppi T. on

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Paul was excellent great personality would recommend this location to everyone

tyler T. on

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TONI F. on

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Everything was perfect

Addam M. on

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carrie K. on

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paul S. on

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Dennis S. on

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David C. on

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Excellent service! Fast easy pick up and return! I would recommend this location to anyone in need of a Uhaul trailer or truck! Thank you!

paul S. on

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heidi M. on

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Paul was great! Helpful and accommodating. Truck was very clean.

john P. on

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paul S. on

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Giuseppi T. on

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The person Paul was awesome

Kris W. on

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How about checking your trucks before renting them out...the heat blowing in was outrageously hot and somehow some luggage of my mother's got burned and some contents were burned. We asked to drop the truck off at a closer location and they were not helpful with that...probably because it meant more money for them if we could not get the truck back in time.

John T. on

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the gentleman running the place was very helpful and pleasant.... the location was out of the way

Yvonne M. on

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teresa W. on

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Very kind and considerate. Helpful.

Paul S. on

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Alan A. on

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Put in the wrong day on the internet, the owner called me and asked if I was still renting the trailer. Told him I needed it for the next day, not today and he rescheduled it for me. Great customer service.

Paul S. on

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need more trucks

PATRICIA L. on

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JASON C. on

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Thank you for the last minute rental and great service.

Christine C. on

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Amanda M. on

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MIKE W. on

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Had a problem with the ramp and the agent went beyond the call of duty to make up for my extra load time.

Larry L. on

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Get a bigger U-/Haul sign. We almost missed the location.

DeElva H. on

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We ran into hitch difficulties along the way. I think if you could prepare a helpful laminated placard to give the customer, kind of as a "Do Not Panic" card, which provides "If your hitch looks like this it is because you have too much weight - here is what you do to solve; or a list of the ten top challenges customers experience after they leave, towing a trailer. Honestly, when you are in the middle of the desert, this could help. Pictures say a thousand words. Why is the chain long? Is it okay to drag on the ground? Will the trailer be insured if the hitch scraps against the road? Oh, so many questions you could answer. We made it safely, but I almost had heart failure more than a dozen times. I love you guys, and will continue to use your services. Sincerely, DeElva Harrill

Glenn Y. on

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Bernadette B. on

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The merchant was very nice and went out of his way to make my rental experience positive. I would recommend him to everyone I know.

William W. on

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Wendy B. on

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Owner was super nice and even allowed me to return it during closed hours!

Joshua P. on

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martha R. on

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Very nice man customer service great

doug H. on

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Paul S. on

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needs more trucks and trailers at this location

beth T. on

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Have more of a selection of trucks

Anthony I. on

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David B. on

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Marc C. on

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The staff at this location was great.

kylie B. on

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We found broken glass into the truck.

Paul S. on

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Paul S. on

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Joseph H. on

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stephanie B. on

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The owner, was very pleasant and it was an overall great experience.

Rene V. on

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Everything was perfect and the agent was very helpful.

Dr Michael L. on

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Paul is an outstanding professional!

raymond P. on

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Mike was very helpful and knowledgeable.

Robert M. on

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Stephen B. on

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asia M. on

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Gayle L. on

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Thomas B. on

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kenneth D. on

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The address for my rental was WAY outside of where I needed to be. It would have been nice to get a choice. I chose a store on the website and it sent me to one that is an hour out of the way. Driving an hour out of the way is not what I want to do before a long road trip.

jane M. on

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allan P. on

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Mark F. on

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Carl W. on

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Max F. on

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MATT K. on

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see attached message I sent

TERESA K. on

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STEPHANIE E. on

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Excellent customer service from proprietor Paul. He helped me disconnect the trailer even though the store was closed. Would definitely recommend.

GREGORY W. on

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Great rental.. Great customer service. RECOMMEND HIGHLY

TAYLOR O. on

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JEFFREY W. on

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Gregory W. on

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Excellent customer service. Highly recommend.

DONALD T. on

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My text stated my rental trailer would be ready at 10 o'clock am. I went to location at 8 and they were open and were glad to let me pick it up. It helped me a lot being able to get it early. It would have been better to let me know I could pick it up at 8 instead of 10.

LUCILLE L. on

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VICKI K. on

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PAUL S. on

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JON B. on

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Very nice, Thank you