Customer Reviews for Discount Storage
(U-Haul Neighborhood Dealer)

246 reviews

5529 Cecelia Dr   New Port Richey, FL 34652

(727) 359-0164

Location Hours

  • Mon-Tue: Closed
  • Wed-Sun: 7 am - 4 pm

Services at this Location:

Contact Us

(727) 359-0164

5529 Cecelia Dr
New Port Richey, FL 34652

Services at this Location:

Location Hours

  • Mon-Tue: Closed
  • Wed-Sun: 7 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Wendy W. 
Rating:
2.0

No one there available on return day to return it had to take it to another location Century storage in New Port Richey who went above and beyond to check the trailer back in from me

Mark H. 
Rating:
5.0

Keep up the great service. Thank you

IVAN C. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Ryan P. 
Rating:
5.0

The Uhall Team members were very polite, and responsive to all questions..

URIEL Q. 
Rating:
4.0

Customer did not leave a comment.

Abilio O. 
Rating:
3.0

Place of pick up changed without phone call notification...(caused schedule of packing, moving to be very behind)... Picked up truck, VERY LOUD MUFFLER, muffler pipes were so rusted that not even connected!!!

Timothy E. 
Rating:
4.0

Customer did not leave a comment.

URIEL Q. 
Rating:
4.0

Customer did not leave a comment.

Boris O. 
Rating:
3.0

Very ghetto location

Brittany K. 
Rating:
5.0

Customer did not leave a comment.

WENDY H. 
Rating:
1.0

The area is basically an ally with no room to hook up without being in the road. The man helping was rude.

KEVIN J. 
Rating:
5.0

Very nice owner, very friendly, very informative

RAMONA W. 
Rating:
5.0

Everything was perfect. Rental was quick and easy. Very nice people!

RONNIE S. 
Rating:
3.0

The office manager for the site was very friendly and helpful.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

joseph A. 
Rating:
4.0

Customer did not leave a comment.

DAVID JOHN G. 
Rating:
5.0

Awesome

Eileen D. 
Rating:
5.0

Everybody was smoking inside this location. But people were very nice and friendly.

JONATHAN M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD G. 
Rating:
3.0

Customer did not leave a comment.

Terrence H. 
Rating:
4.0

Customer did not leave a comment.

Ryan R. 
Rating:
5.0

Customer did not leave a comment.

Curtis N. 
Rating:
5.0

Customer did not leave a comment.

Rose L. 
Rating:
5.0

Customer did not leave a comment.

ZARKO B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD P. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
3.0

Customer did not leave a comment.

Kerry K. 
Rating:
5.0

Customer did not leave a comment.

DEVIN W. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
4.0

Customer did not leave a comment.

CHERYL S. 
Rating:
5.0

Customer did not leave a comment.

VICKI C. 
Rating:
3.0

I just dropped it off and didn't interact with anyone

EDWARD A. 
Rating:
5.0

Customer did not leave a comment.

RANDY W. 
Rating:
4.0

Customer did not leave a comment.

Pablo R. 
Rating:
4.0

Drop off site was great with all the issues referred me to corporate..

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

Carlos S. 
Rating:
5.0

Paul is the best.

Andrew R. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH J. 
Rating:
5.0

Customer did not leave a comment.

Seth H. 
Rating:
5.0

Customer did not leave a comment.

Ted H. 
Rating:
4.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Nothing everything was fast and efficient

TONI F. 
Rating:
5.0

Customer did not leave a comment.

sharon P. 
Rating:
5.0

The owner was very helpful! We had an unusual situation moving for our business and he did everything to make it smooth and easy. Even when our employee accidentally locked the keys in the truck when he returned it, the owner figured out how to get it open without charging us extra. He definitely went over and above!

DONALD C. 
Rating:
4.0

The fellow that assisted me was very knowledgeable and provided great assistance in making sure the unit was properly hooked up to my vehicle. His explanation of the instructions was very helpful.

Edward O. 
Rating:
5.0

Again I was very pleased with everything Thank you

Gerald V. 
Rating:
1.0

It is a trashy thrift store with a Uhaul side business.

John B. 
Rating:
3.0

Location ok but very small.

John E. 
Rating:
5.0

Customer did not leave a comment.

Tom B. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

Deanna H. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

The gentleman was a professional throughout the process. Very friendly and helpful.

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
2.0

I already explained on my last communication with your company.

Steven F. 
Rating:
5.0

He knew just what i needed

kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Shea T. 
Rating:
1.0

Customer did not leave a comment.

Bibiana Q. 
Rating:
2.0

Listen to customer from the beginning. I stated whah I needed the U Haul for and instead of a 16ft truck the owner, Paul, only had one 10ft truck which had no ramp to loading all the heavy furniture I was dealing with but since he obviously doesn't care or listen to customer. I was asked by him "Do you have insurance? " and I responded "Of course why not? " & he added an insurance cost to my contract assuming I wanted the extra coverage for a truck I used for 3 hours and drove only 32 miles total. I am so disgusted with his way of business that I told him point blank that I would never return or recommend his place and he didn't give a dam and ignored me while I waited for my other half. Truck was in bad shape, sun visor broken and kept getting in my line of sight, no ramp, and truck was dirty. I needed a truck to do a job so if it wasn't for a time crunch I would never have went elsewhere. No more U Haul rentals for me. Penski next time.

paul A. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
4.0

Customer did not leave a comment.

nancy M. 
Rating:
5.0

Make it a smoke free location

ERIC R. 
Rating:
5.0

Customer did not leave a comment.

Gasque O. 
Rating:
4.0

I had to go to two different pick-up locations due to the first one was closed and nobody would answer phones. I then called Uhaul and they sent me to another location a few miles away.

Randy B. 
Rating:
4.0

Customer did not leave a comment.

Joan G. 
Rating:
5.0

Was excellent, no problems ! Would recommend this location!

Lee B. 
Rating:
5.0

It a thing. Paul went went above and beyond to get me ready.

jermone M. 
Rating:
4.0

Nice people to do business with

BRIAN D. 
Rating:
5.0

great guy to deal with...

brian S. 
Rating:
5.0

Can't really leave a review on a specific person as we just dropped off the truck. Very convenient location!

Kristin R. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Augusto M. 
Rating:
5.0

Customer did not leave a comment.

Danielle W. 
Rating:
5.0

Customer did not leave a comment.

Tony Z. 
Rating:
5.0

paul was very patient and pleasant with me and very helpful id rather give small business owners my business.

Misty B. 
Rating:
5.0

Very knowledgeable, helpful, easy going. The hours are great on the days open allowing you to get going early in the day without having the rental while you sleep because you had to get the night before. Highly recommend and would use again. Thank you.

mike A. 
Rating:
5.0

Customer did not leave a comment.

Randal M. 
Rating:
5.0

Everything was fine

bert L. 
Rating:
5.0

I just wanted to say how much I appreciated use of the lumbar pillow, it helped make the drive much easier.

Christy M. 
Rating:
5.0

Very polite and accommodating

bert L. 
Rating:
5.0

Very quick and easy for pick up and drop off.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Cassandra S. 
Rating:
5.0

Wonderful experience!

Shanna L. 
Rating:
4.0

Customer did not leave a comment.

Jason L. 
Rating:
4.0

Customer did not leave a comment.

MITCHEL P. 
Rating:
5.0

Customer did not leave a comment.

Salvador M. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Very friendly

courtney B. 
Rating:
5.0

Customer did not leave a comment.

paul S. 
Rating:
2.0

operator said I could drop it off at any uhaul locaton. Never mentioned additional fee if not drop off as designated.

Elliot G. 
Rating:
5.0

Customer did not leave a comment.

paul S. 
Rating:
5.0

At first it didn't look like a rental location, but the owner was very friendly and cordial which made the whole pick up time fun for the children.

alvaro C. 
Rating:
5.0

nothing, everything was as it should be, I will rent from this location again

roberta W. 
Rating:
5.0

Customer did not leave a comment.

Werner J. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
3.0

He need faster computer and a fast wait time for the printer

fantsia L. 
No reviews have been submitted for this location.

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