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Wendy W.
Customer Reviews for Discount Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one there available on return day to return it had to take it to another location Century storage in New Port Richey who went above and beyond to check the trailer back in from me
Mark H.Keep up the great service. Thank you
IVAN C.The Uhall Team members were very polite, and responsive to all questions..
URIEL Q.Place of pick up changed without phone call notification...(caused schedule of packing, moving to be very behind)... Picked up truck, VERY LOUD MUFFLER, muffler pipes were so rusted that not even connected!!!
Timothy E.Very ghetto location
Brittany K.The area is basically an ally with no room to hook up without being in the road. The man helping was rude.
KEVIN J.Very nice owner, very friendly, very informative
RAMONA W.Everything was perfect. Rental was quick and easy. Very nice people!
RONNIE S.The office manager for the site was very friendly and helpful.
ROBERT B.Awesome
Eileen D.Everybody was smoking inside this location. But people were very nice and friendly.
JONATHAN M.I just dropped it off and didn't interact with anyone
EDWARD A.Drop off site was great with all the issues referred me to corporate..
JOHN R.Paul is the best.
Andrew R.Nothing everything was fast and efficient
TONI F.The owner was very helpful! We had an unusual situation moving for our business and he did everything to make it smooth and easy. Even when our employee accidentally locked the keys in the truck when he returned it, the owner figured out how to get it open without charging us extra. He definitely went over and above!
DONALD C.The fellow that assisted me was very knowledgeable and provided great assistance in making sure the unit was properly hooked up to my vehicle. His explanation of the instructions was very helpful.
Edward O.Again I was very pleased with everything Thank you
Gerald V.It is a trashy thrift store with a Uhaul side business.
John B.Location ok but very small.
John E.The gentleman was a professional throughout the process. Very friendly and helpful.
Andrew D.I already explained on my last communication with your company.
Steven F.He knew just what i needed
kenneth H.Listen to customer from the beginning. I stated whah I needed the U Haul for and instead of a 16ft truck the owner, Paul, only had one 10ft truck which had no ramp to loading all the heavy furniture I was dealing with but since he obviously doesn't care or listen to customer. I was asked by him "Do you have insurance? " and I responded "Of course why not? " & he added an insurance cost to my contract assuming I wanted the extra coverage for a truck I used for 3 hours and drove only 32 miles total. I am so disgusted with his way of business that I told him point blank that I would never return or recommend his place and he didn't give a dam and ignored me while I waited for my other half. Truck was in bad shape, sun visor broken and kept getting in my line of sight, no ramp, and truck was dirty. I needed a truck to do a job so if it wasn't for a time crunch I would never have went elsewhere. No more U Haul rentals for me. Penski next time.
paul A.Make it a smoke free location
ERIC R.I had to go to two different pick-up locations due to the first one was closed and nobody would answer phones. I then called Uhaul and they sent me to another location a few miles away.
Randy B.Was excellent, no problems ! Would recommend this location!
Lee B.It a thing. Paul went went above and beyond to get me ready.
jermone M.Nice people to do business with
BRIAN D.great guy to deal with...
brian S.Can't really leave a review on a specific person as we just dropped off the truck. Very convenient location!
Kristin R.paul was very patient and pleasant with me and very helpful id rather give small business owners my business.
Misty B.Very knowledgeable, helpful, easy going. The hours are great on the days open allowing you to get going early in the day without having the rental while you sleep because you had to get the night before. Highly recommend and would use again. Thank you.
mike A.Everything was fine
bert L.I just wanted to say how much I appreciated use of the lumbar pillow, it helped make the drive much easier.
Christy M.Very polite and accommodating
bert L.Very quick and easy for pick up and drop off.
Daniel H.Wonderful experience!
Shanna L.Very friendly
courtney B.operator said I could drop it off at any uhaul locaton. Never mentioned additional fee if not drop off as designated.
Elliot G.At first it didn't look like a rental location, but the owner was very friendly and cordial which made the whole pick up time fun for the children.
alvaro C.nothing, everything was as it should be, I will rent from this location again
roberta W.He need faster computer and a fast wait time for the printer
fantsia L.