Customer Reviews for Discount Truck Parking Saturn Blvd
(U-Haul Neighborhood Dealer)

Rating:

5.0

We were sent to private owner and they were great with meeting on our needs for the u-haul truck we needed for the move.

Rating:

2.0

Gary, I'm assuming is the GM, well he is a dick. He is only concerned with getting paid and doesn't help customers. He was confrontational and refused to try and communicate with u-haul. HOWEVER, the gentleman on site, was very pleasant. He even explained to me, that something similar happened to him. And he's an employee, and corporate showed up and tried to call it a stolen vehicle. They charged him exorbitant prices on days and milage. If you do it to your employees too, what chance did I have? The location has more divots and potholes leading through the labyrinth, that is the road leading to the site. The owners are obviously cheap and refuse to maintain their yard. Upon leaving, I had to battle an incoming 18-wheeler to leave the yard. No supervision, no safety precautions, nothing. The whole process was exhausting, and stressful. It will be a very long time before I use u-haul again, I'm better off using "2 guys and a truck" and paying the hourly rate. U-Haul doesn't care about the yards they third party through, especially judging from this location.

Rating:

3.0

Had ran into an issue needed to stay with the truck a little longer than I had expected and was treated like I was trying to steal the truck funny because I actually work at the location and do 3rd party uhaul rental there SMH

Rating:

5.0

my truck was super super clean, the gentleman that helped me very sweet very helpful. Took his time to talk to me. Asked me if I needed any help in any kind of way. I just wanna say thank you I was treated very well.

Rating:

1.0

Horrible experience. From the office to headquarters had a horrible experience and yet nothing resolved.

Rating:

5.0

Very professional

Rating:

2.0

The windshield wiper on driver side was broke she was trying to attach it when I picked it up, and then it fell off in the rain! Creating a dangerous situation. The vehicle smelled of weed and had ash all in the cup holders. The vehicle also had zero gas in it which made me have to spend 35 dollars in gas and then get charged for gas again upon drop off.

Rating:

1.0

Gary was very rude. I called 2 days before to make sure all was good and he said it was. Showed up to someone that didn't speak English and had to work with Gary on the phone. We were stuck there for way longer than I should have been. Super frustrating. He says it was a quarter tank full on receipt but was actually one eighth full.

Rating:

1.0

The gas for the truck doesn’t work the needle never moved. I took a picture of where the millage and gas level and it was way below close to E. Stated any miles covered but charged 1 per mile